Acting on behalf of Rowan Rose solicitors. Been communicating for 7 months now (when they reply). Am no better off than I originally was
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See what reviewers are saying
My answer to this is simple - Because you demonstrate that you care that the PPI refund that is owed to customers are refunded. FastTrack Claim was relentless in their effort to see that I receive my... See more
Company replied
Unable to contact this company via the email supplied on their web page. Would like to retract the enquiry I submitted however there seems to be no way of contacting them via email. This has not fille... See more
Company replied
I gave 4 starts as I am still waiting for the outcome of the claim. However the rest 4 starts as system gives full support, the fact we receive a reminder we feel empowered, it is also easy and quick... See more
Company replied
Company details
Written by the company
Check & Claim back PPI after the deadline using the legal route
Contact info
United Kingdom
- www.fasttrackreclaim.com
3.3
Average
968 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Fast Track Reclaim
Dear Martin Oliver,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
SCUM
I've never heard of these people and next minute they want £300 out of my £800 tax rebate. I used the HMRC website to get my rebate, not these. They were rude and demanding on the phone. They prey on people.
12 July 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Jack Peters,
Thank you for provided additional information when requested.
Our services were engaged to submit a tax claim to HMRC and ID documentation was provided should it have been needed.
During your call on the 12th July, our employee explained who we are and why we were contacting you but he was not rude or demanding.
Whilst we can understand that you were frustrated to have been contacted, we will not tolerate verbal abuse directed towards our staff.
A full response to the points you made in the telephone call, email and review will be issued to you by email.
Yours sincerely,
Fast Track Reclaim
Everything
12 July 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Prince Acheampong,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Reply from Fast Track Reclaim
Dear Mrs Uzma Butt,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Easy application process
9 July 2024
Unprompted review
Reply from Fast Track Reclaim
Dear ROBERT MALLOCH,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
PCP / CV Review
The forms were easy to complete. The questions were precise and all were quite easy to answer.
8 July 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Traditional Taverns Limited,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Disgraceful!
Disgraceful!! I used them for PPI years ago and they have somehow now managed to claim my personal tax overpayment and now won't pay it back due to 'minimum admin fees'.
They have absolutely no right to be taking anyone's personal tax overpayment but state that as I signed for the PPI I signed for this. The man was rude on the telephone and kept talking over me. STAY AWAY!
Edit - reply to fast track reclaim - i have reviewed the contract sent, which I can confirm I did not sign as it’s not my signature nor did I live at the address stated on the form. Having reviewed the contract I can also see that it is to claim tax taken from the PPI, NOT personal tax which you have absolutely no right to do. It’s a scam to get other peoples hard earned money.
8 July 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Rachel,
Thank you for your review and for providing additional information when requested.
You signed up to our services in 2019 to reclaim PPI but you also signed up to reclaim tax in 2023, which resulted in a refund being received which was lower than our minimum fee and this was retained in lieu of the fee.
An email was sent to you at the time to make you aware of this, which shows as being delivered and opened.
A complaint has been logged on your behalf and will be acknowledged by email, and the telephone call will be reviewed regarding your comments about the employee you spoke with.
Yours sincerely,
Fast Track Reclaim
Reply from Fast Track Reclaim
Dear Flat masters,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Reply from Fast Track Reclaim
Dear Charlotte Smith,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Reply from Fast Track Reclaim
Dear Baz,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Used my details without permission and took most of my money
They've somehow got my details to claim tax back and then took over 60% of my refund. They said I give them my P60 and passport but I never used them. I put my details on a loan comparison page but fast track must be using it to harvest details.
Stay well clear cos they can't be trusted.
27 June 2024
Unprompted review
Reply from Fast Track Reclaim
Dear John,
Due to the limited information provided by Trustpilot, we are unable to confirm if you are a client of ours, and we have asked you for evidence of this but received no response.
If you would like us to look into your concerns, please contact us on complaints@fasttrackreclaim.com.
Yours sincerely,
Fast Track Reclaim
STAY away from this company if you know whats good for yourself
So back and forth with this shocking cheating scamming company who now have a CCJ going against me
This company is a scam when I do my millage yearly I get paid for my yearly millage which I have done myself, and they are trying to take half of my Money for no work they have done. Stay away from this company and I will keep you updated with the lies and false information they provide me with > stay away once again
25 June 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Moses Lutavurigirwa,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Absolute vultures
Absolute vultures. Got me a refund for which paid off interest on a loan. Left me with a huge bill to pay when my financial position was poor to start with. Offered to pay (begrudgingly) in instalments but in no time I had bailiffs at my door. Stay well clear of this company. Absolute joke!
10 December 2023
Unprompted review
Reply from Fast Track Reclaim
Dear Dave,
Due to the limited information provided by Trustpilot, we are unable to confirm if you are a client of ours, and we have asked you for evidence of this but received no response.
If you would like us to look into your concerns, please contact us on complaints@fasttrackreclaim.com.
Yours sincerely,
Fast Track Reclaim
Reply from Fast Track Reclaim
Dear S higgins,
Thank you for your review but due to the limited information provided when reviews are left, we are unable to locate your account.
We will request further information from you to have our customer services department contact you, or alternatively please call 01642 609003 or email info@fasttrackreclaim.com.
Kind regards,
Chris
Fast Track Reclaim
It seemed simple enough and to the point
It seemed simple enough and to the point
25 May 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Doug,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
I put in my yearly mileage which I had…
I put in my yearly mileage which I had done myself and then I was owed £140.20
first of all this company didn't have my permission to do any work and are invoicing me for something they did nothing towards. if I didn't submit my mileage I would have owed the HMRC. So how are they sending me an email just last year again they tried to take legal action over a claim they didn't put in again I did the work and they didn't have my permission.
watch this scamming company they are a joke and they will charge you for doing nothing when you have done the work yourself
21 May 2024
Unprompted review
It was very easy to start the claim.
8 May 2024
Unprompted review
Reply from Fast Track Reclaim
Dear MISS HEATHER CLARK,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
have used in the past
have used in the past, and yet i still come back which shows how impressed i was with them
5 April 2024
Unprompted review
Reply from Fast Track Reclaim
Dear COLIN,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
That my case is been handled by professional company!
Relating to my initial dealings with the company, through out the entire case they were very professional in all aspects… would recommend!
3 May 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Loucas Florides,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
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