Fastlocksmithlondon Reviews 

620
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 380 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and locksmiths for being exceptionally kind, polite, and professional when handling stressful emergency situations. People also deeply appreciate the incredibly fast response times, noting that technicians arrive promptly and successfully resolve lock issues within a matter of minutes. However, some reviewers were not happy with the pricing structure, reporting unexpected price jumps and final bills that were significantly higher than the initial phone quotes. A few consumers also mentioned experiencing difficulties or dissatisfaction when questioning these excessive and unclear costs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as very polite,... See more

Service

Customers consistently note positive experiences with service, highlighting fast response times and... See more

Price

Customers had ambiguous experiences with price, with some reporting fair rates and friendly service. However,... See more

Response time

Users describe positive interactions with response times, consistently highlighting fast arrival and prompt... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting efficient, fast, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an amazing experience with Bobby. I was locked out of my home and stressed, but they arrived quickly and were incredibly professional from the moment they showed up. They opened my door fast,... See more

Rated 5 out of 5 stars

From booking with Fastlocksmithlondon to getting the job done they were so professional, helpful and quick. I feel their pricing was also fair for the service, I'm so pleased. If I find myself in this... See more

Rated 5 out of 5 stars

We called Adrian about a stuck bedroom door that we couldn't get into at 11:00 at night on a Sunday, he said he'd be with us in 25 minutes, he got to our home within 10 minutes! And the door was open... See more

Rated 5 out of 5 stars

Excellent service, 24 hours. The other companies wouldn't answer the phone and these guys showed up and took care of it inside of an hour. Amazing job.. I would highly recommend you call Mario and Joh... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

620 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(620)

357 reviews in the last 12 months

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Rated 5 out of 5 stars

Ricky was fantastic

Ricky was fantastic. such a fast service and instead of cutting corners he aimed to get the job done right by ensuring the handle I broke was the exact design and colour to match. He went bough the right piece and came back to complete the job. Thank you

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Gabriel was amazing

Gabriel was quick, efficient and very helpful. He solved my issue with my lock so quickly and had no issue replacing the lock.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Ricky was fantastic!

Ricky was fantastic! efficient, fast, and really helpful from start to finish. He quickly identified the issue and sourced the parts needed on the same day, which made the whole process smooth and stress-free. Highly recommend his services if you need a reliable locksmith.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this locksmith. I called after 5pm and expected delays, but they responded quickly and arrived on time.

They assessed the issue straight away and explained what needed to be done in simple terms. The work was done efficiently and without any unnecessary upselling.

The door is now working perfectly. The price was fair for an out of hours call, and there were no hidden charges.

Professional, reliable, and easy to deal with. I would use their service again and recommend them to others.

2 April 2026
Unprompted review

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