Fastlocksmithlondon Reviews 

621
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 380 reviews, reviewers overwhelmingly had a great experience with this company. Clients are genuinely impressed by the incredibly fast response times during urgent lockouts, with workers arriving within just a few minutes to safely solve the urgent problem. Consumers frequently mention that the team members are exceptionally polite, reassuring, and skillful when handling emergency situations with great care. However, some customers also noted serious issues regarding unexpectedly high pricing and a frustrating lack of transparent cost explanations before starting. A few individuals experienced sudden price increases after the service began and described deeply disappointing interactions with rude staff members.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as very polite,... See more

Service

Customers consistently note positive experiences with service, highlighting fast response times and... See more

Price

Customers had ambiguous experiences with price, with some reporting fair rates and friendly service. However,... See more

Response time

Users describe positive interactions with response times, consistently highlighting fast arrival and prompt... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting efficient, fast, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an amazing experience with Bobby. I was locked out of my home and stressed, but they arrived quickly and were incredibly professional from the moment they showed up. They opened my door fast,... See more

Rated 5 out of 5 stars

From booking with Fastlocksmithlondon to getting the job done they were so professional, helpful and quick. I feel their pricing was also fair for the service, I'm so pleased. If I find myself in this... See more

Rated 5 out of 5 stars

We called Adrian about a stuck bedroom door that we couldn't get into at 11:00 at night on a Sunday, he said he'd be with us in 25 minutes, he got to our home within 10 minutes! And the door was open... See more

Rated 5 out of 5 stars

Excellent service, 24 hours. The other companies wouldn't answer the phone and these guys showed up and took care of it inside of an hour. Amazing job.. I would highly recommend you call Mario and Joh... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

621 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(621)

358 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disgraceful company

Disgraceful company. Quoted £40 on the phone and charged £260 because they ‘needed to use a drill’. I called them to request an invoice and they ended the call on me multiple times before answering to tell me to stop calling. I called 10 times in total and was answered twice. Scammers, would never use again.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Fast Locksmith

Ricky was adaptable to what I was able to pay, and managed to just pick my lock after initially thinking that the lock was going to need to be changed, which would have cost significantly more. He was nice to deal with despite me being in a mood about being locked out.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with Evan

I had a fantastic experience with Evan. He was professional, friendly, and arrived promptly when needed. He quickly identified the issue and resolved it efficiently, demonstrating great skill and expertise throughout the job. His pricing was fair, and he took the time to explain everything clearly. It’s reassuring to find a locksmith who is honest, reliable, and genuinely cares about providing excellent customer service. I highly recommend Evan to anyone looking for a trustworthy and skilled locksmith. Thank you for the outstanding service!U

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Had the best experience with Mike

Had the best experience with Mike, I had been locked out my garage waiting g for ages, helped me out and gave the best deal. Came within 30 minutes and finished within in minutes.

Very reliable, honest, efficient and great service, would highly recommend!!!

Thanks Mike

29 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience. We were initially quoted £89 over the phone, but once the locksmith arrived and opened the door (in 3 seconds with a piece of plastic), the price was suddenly increased to £150 and then again to £220. When we questioned the change and reminded him of the original quote, he shut the door on us, was incredibly rude and left. This was late at night, and he was willing to leave two young women locked out of their own home. The lack of professionalism, honesty and basic decency was shocking. I would strongly recommend avoiding this company.

22 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling service

Absolutely appalling service. We were quoted £89 over the phone, but when the locksmith arrived and opened the door, the price suddenly jumped to £150, then £220. When we pointed out that he had originally said £89, he slammed the door shut back in our faces. This happened late at night, and he had no problem leaving two young girls locked out of their home. That kind of behaviour is not just unprofessional, it raises serious questions about his moral compass. Avoid at all costs.

22 May 2026
Unprompted review

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