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Fast Key Services Ltd Reviews 11,938

•
TrustScore 5 out of 5

4.9

Locksmith
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Review summary

Created with AI, based on recent reviews

Considering 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick and efficient delivery of products and orders. Many people appreciate the helpful and friendly staff, who are often described as knowledgeable and professional, making interactions pleasant and productive. However, some customers reported issues with delivery, with a few instances of orders not arriving or experiencing delays. A small number of people also mentioned that the website or ordering system could be improved for a smoother experience.

What people talk about most

Service

Users describe positive interactions with service, consistently praising its speed, efficiency, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting its speed and... See more

Product

Consumers find the products to be of good quality and fit for purpose. Many reviewers praise the accuracy of... See more

Order

People report positive experiences with order. Customers consistently praise the ease of the ordering... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent, highly recommended. Sent broken key one day, they received it next and next day invoice as repair done. Key back one week later, but due to courier problems would have been sooner. Even tol... See more

Rated 5 out of 5 stars

Had a car key with non functioning buttons. Sent it to fast keys who quickly identified that all it needed was the button contacts adjusted. Key was just as quickly repaired and sent back to me. Hassl... See more

Rated 5 out of 5 stars

Brilliant from start to finish! Website easy to navigate, enquiry answered quickly, a couple of further telephone calls from me both professional and friendly. Popped in today (just walked in) to get... See more

Rated 5 out of 5 stars

Turn around on the key was great, and website easy to navigate. I would certainly recommend contacting them first with photos if you are unsure, as I had accidentally ordered the wrong key. I d... See more

Company details

  1. Locksmith
  2. Emergency Locksmith Service

Information provided by various external sources

The UK's Leading supplier of Keys and Locks for Office Furniture

Contact info

4.9

Excellent

TrustScore 5 out of 5

12K reviews

5-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent service

Fast Key Services were recommended by two separate friends. Will did a fantastic job fixing some doors locks for me. He was very patient explaining everything and made sure I was aware of costs before I went ahead with the work. Would highly recommend.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

FANTASTIC CUSTOMER SERVICE

Keys arrived the next day - but I had ordered the wrong type! I called customer services and they rectified the error immediately. Incredible service. Thank you so much.

26 February 2026

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