Farmyard Nurseries Reviews 

52
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amazing nursery. I made a phone order of 3 Pelargonium Trifidum. No problem. Everything sorted within minutes and 3 wonderful underpriced plants arrived by post the next day. Every other nursery was... See more

Rated 5 out of 5 stars

Farmyard Nurseries are absolutely the best for quality and size of plants, prices, delivery ethics and ecologically friendly packaging. You can choose your own packaging, either shredded paper or str... See more

Rated 5 out of 5 stars

I gave the Company a 5 star review a couple of days agoand, having bought more plants from them want to add second one. I rang them yesterday to ask for their advice before selecting items and the emp... See more

Rated 4 out of 5 stars

I ordered some plant from Farmyard nursery that weren’t in the best condition when they arrived. I spoke to them and was given a replacement on next day delivery. They are in beautiful condition and w... See more

Company details

  1. Plant Nursery

Written by the company

A Nursery in West Wales, specialising in a vast range of hardy home grown plants. Expert, friendly advice freely given. Tel 01559 363389


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(52)

11 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Shown in stock but on ordering out of stock

There does seem to be an issue of listing plants as in stock but on ordering (my last 2 orders) I have received text that ordered plants are not in stock. I check their website and they are still listed as in stock. This has happen on consecutive orders.

9 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Hellebore Collection

Just had 2 lots of Hellebore collections
Absolutely beautiful we’re delighted
I think you might have taken up my suggestion of cardboard dividers 😁 so they arrived in great shape via DPD
Thanks so much 👍

28 February 2024
Unprompted review
Farmyard Nurseries logo

Reply from Farmyard Nurseries

Hi, thank you for both your packing suggestions and the time you have taken to send us such a lovely review. Feedback is so important to us so that we can hopefully continue to improve. Enjoy your Hellebores, all the best, Rich

Rated 5 out of 5 stars

Superb selection of healthy plants…

Superb selection of healthy plants ,usual friendly service ,always a delight to visit this place and now they do houseplants they have absolutely everything ,i will be back.

6 February 2024
Unprompted review
Farmyard Nurseries logo

Reply from Farmyard Nurseries

thank you so much for your review. I can't say how much it means to us.

Rated 4 out of 5 stars

My order was all sempervivums and they…

My order was all sempervivums and they arrived quickly and just slightly damaged, but nothing that I am too concerned about. My main problem is that the straw packaging was just thrown in on top of the plants, it took me hours to gently remove the straw with a soft toothbrush. I think putting the plants into a paper bag would have saved me hours of work. For this reason I won't be ordering again from this company. Sorry. P.S. Lovely plants.

2 June 2023
Unprompted review
Rated 5 out of 5 stars

First time ordering with Farmyard and…

First time ordering with Farmyard and I'll be back! Very prompt delivery, prices are more than fair. Plants are mostly very well grown - just one was a little small. The diverse range of plants were all healthy and well packed in straw - good nest box material for my hens -and so refreshing not to have loads of plastic waste.

2 November 2022
Unprompted review
Rated 3 out of 5 stars

Disappointed

I have given 3 stars because 1 plant was perfectly healthy and 1 came back to life within a day or two.

The complaint is not even that my third plant, a fuchsia, was a) a very weedy little thing to begin with b) was lying on its side in not a lot of very dry earth and c) was more than half dead when I took it out - it didn't survive being potted up and cared for.

My complaint (and they are lucky to get 3 stars) is that I have contacted them 3 times - email and 2 times on their own contact form and have not heard a thing.

I was really hoping to find a good independent nursery, I am fed up with the big 3 who, in truth are 1 large company, who really don't care. However it would appear, they are all the same. So very disappointed.

17 August 2022
Unprompted review
Rated 5 out of 5 stars

Lots of treasures - well worth a look

I've bought a lot of things from Farmyard Nurseries over the years usually online but occasionally at the main nursery site in Llandyssul. The staff are unfailingly helpful and friendly. The merchandise is well grown and well packaged and arrives promptly. If something isn't in stock they will either try to send a suitable alternative or refund you and they have always called first before substituting or refunding which i like.

26 June 2022
Unprompted review
Rated 1 out of 5 stars

Sent wrong Passion flower. Not bothered to even respond

I placed order 13557. Received order plants were very good. Packed full of straw which took a while to empty (used on compost. Auricula we’re packed with shredded paper so everything packed well. I’m annoyed because they sent me the wrong species of Passion flower, I emailed them and they haven’t responded. The least I would like is refund of the difference as I have planted the Passion flower. I checked the labels of all the plants as I had ordered specific auriculas.

31 May 2022
Unprompted review
Rated 5 out of 5 stars

First order.

This was the first time I had ordered from this Nursery, but it won't be the last! I was very impressed by the quality of the plants. I was even given two pots of Narcissi. I have already recommended you to a gardening friend. Thank you, Richard and your team.

8 March 2022
Unprompted review
Rated 5 out of 5 stars

First time ordering

Haven’t ordered from here before but certainly will again, I found the online ordering very easy, they kept me up to date all the time where my order was up to, delivery was exactly as I’d been told, and the packaging and quality of the plants was exceptional. Thank you.

16 February 2022
Unprompted review
Farmyard Nurseries logo

Reply from Farmyard Nurseries

Thank you so much, mail order can sometimes be a nightmare with the unpredictability of the carriers so it is great when it all goes to plan. thanks for leaving a review. All the best, Rich

Rated 5 out of 5 stars

Outstanding supplier - great value for money

I have ordered 3 large deliveries from this company now and they have been absolutely outstanding. The plants arrive in a timely fashion, well packed, and are really healthy. The first delivery was of hellebores and i was concerned about them being pot bound so I sent them an email and they got in touch with immediately, reassured me effectively, and sure enough the plants are now well established and making an excellent display - and cost about a third of what I have ever paid before for hellebores. All in all can't recommend them highly enough.

10 November 2021
Unprompted review
Rated 4 out of 5 stars

Lovely plants.

I ordered some plant from Farmyard nursery that weren’t in the best condition when they arrived. I spoke to them and was given a replacement on next day delivery. They are in beautiful condition and well watered. Their packaging is all recyclable. Nice to find a company who listens and sorts things out efficiently when there is a problem.

24 April 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. I ordered 30 hellebore plants online on Sunday evening and despite the virus and snow they arrived Tuesday morning. All superb, healthy plants and a friendly delivery driver too!

9 February 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look