FansBRANDS ® Reviews 

201
•
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I don't recommend this store. There's no way to contact them. There's only a chat option, which doesn't help. The store also sends a lot of emails, and I haven't opted in to marketing. Since my attemp... See more

Rated 5 out of 5 stars

I bought the 2025 Aston Martin team shirt and I have to say not only was this website the only one to have my size available (L), it also had the shirt at the best price available. Product was great u... See more

Rated 1 out of 5 stars

They promise 2-5 days world shipping, however, it’s now been 3 weeks and i’m yet to get my order! I tried contacting then via E-mail and the only response i got was a shipment update from the delivery... See more

Company replied

Rated 1 out of 5 stars

MY PROBLEM: Hi! Thanks for the t-shirt, but after the first HANDWASCH with COLD WATHER see the results in pictures. I think Puma must be Puma! Please, can you replace it? ...b... See more

Company replied

Company details

  1. Motorsports Store
  2. Clothing Store

Written by the company

The largest Formula 1™ merchandise on the Earth. Only official products!


Contact info

2.8

Average

TrustScore 3 out of 5

201 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.8

All reviews

(201)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and reliable service

After my previous experiences of waiting months for orders from outside South Africa, I ordered from FansBRANDS with the expectation to again wait months. I am happy to say that I have been proven wrong. I was kept informed of progress, payment of import duties was done within a day and I even received my quality team replica clothing before the original indicated date. Not even two weeks from finalising my order. I will always recommend and use FansBRANDS for any future orders.

27 May 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hi Marius,

Thanks for your order and review. We are working hard to be better and better. Have a nice day!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great product ☺️

18 May 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hi Simeon!
Thanks for your order and review. Have a nice day!

Rated 3 out of 5 stars

Mixed emotions

First of all I would like to thank the staff. Everyone is very friendly, helpful and very customer-oriented. The shop is beautiful and well laid out. Unfortunately, the dress sizes are very different depending on the brand. So I had to return different pieces of the order. From Switzerland, this involves a great deal of effort and high costs. That's why I have to rate the rating as "ok". Shop itself and employees receive 5 stars

17 May 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hi Willi!
Thanks for your review. Yes, the sizes are always a critic point when ordering clothes online. We are trying to add more information about our products but it is a hard work. When you finish with a collection it is sold out.. :) If you have any question, dont forget to contact with FansBRANDS support!
Have a nice day!

Rated 5 out of 5 stars

Mogahdeblil

Very nice to deal with and they are good in dealing and that your products are new and original

16 May 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hi Mogahd! Thanks for your order and review! Have a nice day!

Rated 5 out of 5 stars

First of all I want to talk about fans…

First of all I want to talk about fans brands website is totally legit & friendly user which i can scroll down my favourite products that is the F1 team shirt. One thing i like about the fans brands is that all the products are original & not fake or replicas. The customer service is super friendly, i got a respond from them immediately !. I got my item on 5th of may 2022 in good condition & I'm happy with the quality of the material it fits me just nice. I will eventually order again soon.

10 May 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hi Shaharuddin,

Thanks for your order and review. We are working hard on user experience, so it is good to hear this kind of feedbacks. Have a nice day!

Rated 5 out of 5 stars

Arrived very fast

Arrived very fast, the product was excelactly like i expected it. i'm really happy with my shopping.

8 May 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hi Vera,
Thanks for your order and review. Have a nice day!

Rated 5 out of 5 stars

Highly recommended

Easy purchase. Quick delivery! Super satisfied customer here

5 May 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hi Jason,

Thanks for your order and review. Have a nice day!

Rated 5 out of 5 stars

It took like 8 days to arrived

It took like 8 days to arrived, good quality, they did send me the tracking number and an update when it was packaged. I'm writting this review because i was doubful to order from this page but I did not have any problem with my order.

3 May 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hi Carolina,

Thanks for your order and review. Have a nice day!

Rated 5 out of 5 stars

Hassle-Free and Trust-Worthy Transaction.

My previous shop I used to buy my F1 gear sadly stopped selling gear and I needed a new shop. I stumbled on FansBRANDS, and seeing other reviews, I decided to try purchasing from them. And wow, easy hassle free transaction, great customer service (I got the VIP membership and forgot to get my free gift upon checkout, and they added my free gift of choice after I emailed them), and when my purchase finally shipped, just as they said in the status update, it arrived within the specified days (and I live in the Philippines, so I was extra surprised at how fast it shipped compared to the previous shop I used to buy from).

The only downside would be I didn't get a tracking number, but that is more on the courier not emailing me the details when it was shipped, but I guess that adds to the fun and surprise when it arrives on your doorstep.

This was my first time buying from them, and as a first time customer, I can easily say that they got a customer for life.

Thank you FansBRANDS!

27 April 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Dear Costumer!
Thank you very much for your evaluation!
Have a nice day!

Rated 4 out of 5 stars

Great Product, But No Tracker

The only problem I got was, that there's no tracker provided by the courier and it takes 15 days to arrive at my house.

Other than that, I'm super happy with the product, especially for the Bburago Ferrari 2019 Free Gift >_<. thumbs up to FansBRANDS. Definitely will buy again from this website. #ForzaFerrari2022

From Brunei Darussalam.

12 April 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hi Muhammad,
First of all, let me thanks for your order. We always can serve you tracking number if UPS doesn't send it to you by email. As I have checked your package's shipping tour, unfortunately there was some "bad weather delay", also some "plane start delay". It happens sometimes, but usually UPS shipping takes about 2-3 workdays. If you need the tracking data please contact with our customer support! Have a nice day!

Rated 5 out of 5 stars

Genuine and fast

Genuine and fast. Ordered a Ferrari shirt and delivered on time here in Kampala-uganda.

Expect more orders from me.

11 April 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hi Ezra,

Thanks for your order, have a nice day!

Rated 4 out of 5 stars

My experience was excellent

My experience was excellent. I was skeptical since this was an overseas site and one of credit cards flagged it. However, after reviewing comments on Trustpilot and doing some research I went ahead an ordered. The process was excellent. I received my polo shirt much sooner then expected. It was as described and it is flawless. The lanyard free gift I received was damaged and I sent an email but never received a response but it is just a lanyard. The most important thing was the shirt and that I had not problems. I will do buisness with them again. Thank you.

11 April 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hello Tony,
Sorry for the delay, as I have checked it out, my colleague has already answered to your email. Thanks for the order and have a nice day!

Rated 1 out of 5 stars

Takes too long to receive your package

Takes too long to receive your package. I still have not received mine. Dont think I will use FansBrands again. Rather by on the F1 store

11 April 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hello Jean,
Thanks for your order. As I have checked your package by the tracking information, you ordered on 27 March and got it 11 April. The clearance took 5 days, after that you got it in 3 days. Please contact UPS or FansBRANDS customer support if you still don't have your package!

Rated 5 out of 5 stars

Great customer experience

Great customer experience. Fast delivery. Friendly people.

31 March 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Dear Costumer! Thanks for the rating! Have a nice day!

Rated 5 out of 5 stars

Great service

Great service, BMW/puma jacket is very nice. Will use again.

27 March 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Ordered a Red Bull cap. It came on time. No issues. Great service. Köszönöm

Rated 5 out of 5 stars

Ordered a Red Bull cap

Ordered a Red Bull cap. It came on time. No issues. Great service. Köszönöm

26 March 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Dear Costumer!
Thank you very much for your review! Have a nice day!

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