scam artist reviews are fake charging my cc continually can not get anyone to return a phone call n now phone rings one time n goes bust stay away check ther reviews bbb F department consumer affairs... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
The Operating System for Modern Digital Businesses.
United States
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 37% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super responsive support team, best rates and flexibility with payment options.
Easiest and most convenient way to manage your sales and processing
Best payment processor hands down. So far no payment holds, one of the lowest fees, super easy to use, and the team is very fast to respond to any concerns.
Great team down at FanBasis! There is no one else doing it like them!
My experience was great with FanBasis, both Cam & Jay took us into their office and showed us where in our systems we were constraining ourselves and solved the problem for us! Seamless afterwards!
Our experience with Fanbasis has been nothing short of excellent. Pedro and Drew deserve major recognition for their outstanding support. They were quick to respond, extremely helpful, and went above and beyond to make sure everything was handled smoothly. It’s rare to find customer service teams who are this dedicated and attentive. We’re very grateful for their help and would highly recommend Fanbasis to anyone.
Fan basis is a total fraud scheme online. Do not give them any authorization to charge your account

Reply from FanBasis
Paid for a mentorship program that was not at all what was described and got scammed out of all my money

Reply from FanBasis

Reply from FanBasis
Working with Dantré Taylor at Fanbasis has been exceptional. He’s always coming up with solutions, new angles, financing options and custom approaches. These guys are serious players in the market right now, very forward-thinking company, and you can feel they’re genuinely pushing the space forward rather than reacting to it.
Also a big shoutout to Tony Miranda / Lyle Zullo sharp guys and clearly part of why the standard is so high over there
I was double charged. They have a bogus 800 number, and they do not respond to emails. Refused to acknowledge my emails that my software confirmed they read, or deliver refund even well within 30 day money back guarantee. BUYER BEWARE. Unless you like getting scammed.

Reply from FanBasis
Not just another processor...
I've just only recently signed up with FanBasis and already the communication and support has been phenomenal 👏🏽 We've had payment processors in the past, most don't even provide you with a dedicated account manager... With FanBasis, you receive your own dedicated slack channel with multiple points of contact in addition to your assigned account manager...
Used fan basis as a client, very seamless payment processing and integration. Support team and overall communication was unmatched. Compared to strip where I can never get in touch with anyone. As a new company they're doing a great job and we'll only be getting better!
Requested numerous refunds and have been ignored . Next step Attorney General!

Reply from FanBasis
Fanbasis has been great so far. Attended their party as well in Miami. Have processed multi 7-figs and their support is well organized.
scam artist reviews are fake charging my cc continually can not get anyone to return a phone call n now phone rings one time n goes bust stay away check ther reviews bbb F department consumer affairs says seek attorney before hiring
SCAM SCAM SCAM

Reply from FanBasis
I love this company!! Team is super helpful, great experience
My personal experience - Never allow a merchant to process a payment using Fanbasis. Fanbasis appears to only process payments for fraudulent merchants. One of these merchants sold my son a fake pair of Air Jordan tennis shoes and the other merchant by the name EstateHub or Try EstateHub, attempted to steal more than $1000 from my credit card account. Stay away from this processing company, as they appear to work with fraudulent companies.

Reply from FanBasis
I've had an exceptional experience working with the entire Fanbasis team. My personal rep Josh has been nothing short of spectacular, answering any questions I have with a quick response time. I would highly recommend anyone looking for a personal payment processing vendor to work with them.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.