Such Wonderful Friendly & Professional service! Was by luck only, came across FAMILY RENTALS via google. Phoned to make some enquiries, us requiring a van and an SUV Fir 8 Adults, baby seats for... See more
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I have been renting cars from GCFR for more than 5 years. I live offshore and return to Australia on average 4 times per year. The online booking facility is easy to use and efficient. The personal... See more
Company replied
The whole experience with this company was smooth and easy. The staff seemed experienced, sensible and knowledgeable. Our holiday was made better using these guys rather than a larger company who mess... See more
Company replied
We had an excellent car hire experience with Family Car Rentals. Darryl was so very helpful and went above and beyond to ensure we were looked after even for a last minute weekend booking. I am recom... See more
Company replied
Company details
Written by the company
Lowest Prices - Guaranteed! Fairest Rental Terms & Conditions - Awarded! Friendly Family Service - read our reviews Genuine Zero Excess Insurance option - Complete Peace of Mind
Contact info
1 Wheeler Crescent (Cnr Villiers Drive) , 4223, Currumbin Waters, Australia
- 1300301002
- info@familycarrentals.com.au
- www.familycarrentals.com.au
4.9
Excellent
163 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fantastic
Fantastic
We go to gold coast every year to visit family and can't fault these guys. Spot on with there vehicles and service provided and very affordable for our family.
2 October 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
G'day Daniel, thank you very much for the kind rap and a special thanks for your continued support
We look forward to doing it all again when you have your next visit to this lovely part of Australia
Best of good wishes from the whole Gold Coast family Car Rentals team
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
Best value car hire ever seen!!!!
We have used these guys three times now as the service is so friendly and the vehicles are fantastic. It’s great to have a company who care more about their customer than making a $$$ on hidden charges. We will always use Gold Coast Family Car Hire and highly recommend them to everyone travelling to the area.
2 October 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Leah, thank you for your continued support and for taking the time to let others know about your experiences with us.
It's great to get a compliment saying that we care about our customers and we really appreciate your particular choice of words.
Best regards from all of us at Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
Professional and friendly service
Professional and friendly service. I have used their car rentals a few times now and I’ve never had an issue. The return shuttle service to the airport was handy too. Highly recommend.
2 October 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hi Justine, thanks for your continued support and also for taking the time to let others know about us.
Glad you like the return shuttle, we think that it a vitally important part of our complete service.
Cheers from the whole crew at Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
Excellent service and great prices
Excellent service and great prices! Would use again.
2 October 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Krissy and Ryan, thank you for your recent support and for taking the time to tell others about us.
We hope that your stay in the Gold Coast was nice enough to attract you back here sometime.
Best regards from the team at Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
amazing service
Always love hiring from Gold Coast Family. Not only are they very reasonably priced the service is amazing. Would defiantly recommend to anyone as a family or travelling alone
2 October 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Tara, thank you for your continued support and for taking the time to tell others about your experience of our value and service levels.
All the very best from the whole Gold Coast Family Car Rentals team
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
Very professional
Very professional. I really happy about the car and services
2 October 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Thank you very much for your kind words and your recent support.
We hope to see you next time you visit the Gold Coast
Best regards from all of us at Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie, and Rick
Best car hire on the coast (or in…
Best car hire on the coast (or in Australia for that matter). Whenever I go to the gold coast, I always book in with this mob. I spent ages (probably too long) pricing everyone on the coast and these mob are the best value by far - especially when you factor in insurance. This is because they go for tighter margins on a higher volume. That means you get a good car cheaper. All the cars have always been reliable and tidy and the friendly team put a big focus on good old fashioned customer focused service. No hesitation recommending this mob for all your car hiring needs.
2 October 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hi Matthew, thank you for your continued support and your ringing endorsement of our value and service levels.
Our entire staff gets a kick out of praise like yours, we look forward to another opportunity to give you our very best efforts.
Cheers from the whole Gold Coast Family Car Rentals mob
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
Have booked through this company many…
Have booked through this company many times now and just keep going back.
2 October 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Katina, thank you very much for your continued support of our business and for taking the time to tell others about us.
We really appreciate your custom and your vote of confidence in our value and service levels and we look forward to the next time we see you.
Cheers from all of us at Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
We used Gold Coast Family Car Rentals…
We used Gold Coast Family Car Rentals on a recent trip to Burleigh Heads they were fantastic. Picked us up from the airport all 8 of us, including 3 children that required car seats. They were prompt, friendly and extremely well priced. Would recommend to anyone. We will be using this company again.
Thank you
2 October 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Kerene, thank you for your recent support and for taking the time to tell others about your rental experience with us.
We greatly appreciate your custom and your praise and we look forward to the next time that you use our services.
Thanks again and cheers from the entire Gold Coast Family Car Rentals team
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
Neil and Patricia…
We have used Gold Coast Family Car Rentals regularly since 2004, more recently about 4 times each year to visit Patricia’s mother in a local nursing home. When we originally compared rental company value, service etc. they were our preferred choice and have remained so over the years. It is so easy to arrange our rental car via phone. When we ring them, they remember the flights we use for arrival and departure and are always at the airport to pick us up and take us back to it for our return flights. The cars are always clean, well presented and completely reliable and our preferred size is always available. Darryl, Grant, family and staff have become like a second family away from home and we would naturally recommend them with a 100% satisfaction rating.
30 September 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Neil & Patricia
Thank you for taking the time to tell others about your experiences with us.
We appreciate it very much. Whilst we are pleased that you keep coming back, please be assured that we will never take you for granted - we always strive to make every rental an "I'll come back" experience.
Best regards from the whole Gold Coast Family Car Rentals team.
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
We have used this company for over…
We have used this company for over 10years .From the phone reservation to the pick up and drop of at the Airport has always been easy to do. We would highly recommend GOLD COAST FAMILY CAR RENTALS .The staff have always helpful and friendly .So anyone not sure about rental cars just give these guys a try you wont be disappointed.
Marie and Kelvin
Christchurch
New Zealand
17 September 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Marie and Kelvin, thank you for your continued support and for taking the time to tell others about your experiences with us.
Everyone here gets a kick out of reading praiseworthy reviews such as yours and we really appreciate your very kind words.
We look forward to the next time we see you, until then thanks again from all of us at Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
Every time we need a car we are dealt…
Every time we need a car we are dealt with in extremely warm and courteous manner and our requirements are fulfilled.The family and staff are always ready to help us enjoy our trip up North and make sure they are always there to pick us up from the airport and return us on time on day of departure.Very reliable.
6 September 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Jeanine, we all appreciate your continued support and we thank you for taking the time to tell others about your experiences with us.
We are looking forward to seeing you again, if that is not until next year, please accept our best wishes for Christmas and the New Year.
Cheers from the whole Gold Coast Family Car Rentals team
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
Family By Name...Family By Nature
I use Gold Coast Family Car Rentals every time I go to the Gold Coast. They pick me up from the airport and take me back to their office to collect my car. Every car that I have had has been very clean and reliable and things like the location of the fuel intake and mirror adjusters have been pointed out to me. When I return the car, they take me back to the airport. On a couple of occasions I have arrived after hours and they have taken the car to the airport for me to pick up.
I had an accident on one occasion, they were very understanding and made me feel relaxed. The staff are really very friendly and I feel that I have become one of the "family". If you want to get the best value and the best service and be treated as a person, not a number, then these guys are the real deal
6 September 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hi Dan, thank you for your continued support and for the very kind words in your review.
We all greatly appreciate the trust that is placed in us by long-term customers such as you. We do not take this for granted and I hope that we will always try to prove our mettle with customers like you and also with people who are using us for the very first time.
Everyone at Gold Coast Family Car Rentals sends you their best wishes
Cheers from
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie & Rick
The best in the gold coast
Have rented from gold coast family car rentals twice now and will again the next time we holiday on the gold coast.
Very nice people to deal with. Never had a problem with the cars.
The prices are great.
6 September 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Amanda, thank you for your most welcome review and thank you for your patronage.
We look forward to our next opportunity to help you have an enjoyable Gold Coast holiday.
Best regards from the team at Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie & Rick
Gold Coast Family Car Rentals offer…
Gold Coast Family Car Rentals offer exceptional service. Their staff are friendly and helpful. Over several years we have rented various cars from this firm and, without exception, all these cars have been clean and reliable.
5 September 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
G'day Lyn & Norman
Thank you so much for your support over the years and for your high praise in this review
The most consistent aspect of all of our high ranking reviews is the acknowledgement of our staff by our customers. As their employer, I am particularly pleased to see this, because I am proud of every one of them.
Cheers from all of us at Gold Coast Family Car Rentals and we look forward to seeing you again.
Darryl, Denise, Grant, Annie, Kay, Richard and Rick
Gold Coast Family Car Rentals
Rented cars from Gold Coast Family Car Rentals now for the past few years always been helpful , friendly and well priced , a bonus they they pick you up from the airport and drop off, can not fault them, will use them on our next family holiday to the GC, keep up the good work.
5 September 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hi Kevin, thank you for your continued support and thanks for the very kind words in your review.
Everyone here gets a buzz from the high praise that we get from so many customers
We hope to see you again soon, in the meantime best wishes from all of us at Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Richie & Rick
I have found the service great and…
I have found the service great and staff very helpful. It works very well being picked up and dropped of at the airport. I have never had any issues with the hired cars.
5 September 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Thank you Lola, we appreciate your patronage and also you taking the time to tell others how you feel about our service.
It is very gratifying to see that our staff are consistently praised, we are lucky to have such dedicated workers.
Thank you again, we all look forward to the next time you use Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
Best Place to hire a car.
Best Place to hire a car.
Always have the best deals, and the staff are just so lovely and nice.
Always willing to help, just one of the best Care Hires places to go to.
4 September 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Nora, thank you for your custom and for taking the time to tell others about your experiences with us.
We very much appreciate the feedback we get from our customers, we strive to make it a family environment and our customers really make that easy to achieve.
Best regards from everyone at Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
A Good Freindly Business
The people are always friendly. The car will be where they say it will be and the instructions are easy to follow. The vehicles are always clean and reliable. The return of the car is made easy and the airport transfer is timely and efficient. Most of all, all of the staff are just so nice and helpful.
4 September 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hi Ian and thank you for your gracious review.
As one of the owners, I just love to hear how good our staff are - owners might set the direction, but it is always the staff that deliver high service levels.
We look forward to have an opportunity to serve you again, in the meantime best wishes from all at Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
We have used Gold Coast Family Car…
We have used Gold Coast Family Car Rentals for more than ten years and have always been happy with the service. Excellent value for money, great cars and a great family to deal with. We will always use this family run business. We have at times been upgraded to a better car without extra cost.
We highly recommend this car rental business.
4 September 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hi Franc, thank you for your very praiseworthy review
Customers like you and your family make it very easy for our staff to deliver high service standards.
Best regards from all of us at Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
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