Such Wonderful Friendly & Professional service! Was by luck only, came across FAMILY RENTALS via google. Phoned to make some enquiries, us requiring a van and an SUV Fir 8 Adults, baby seats for... See more
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See what reviewers are saying
I have been renting cars from GCFR for more than 5 years. I live offshore and return to Australia on average 4 times per year. The online booking facility is easy to use and efficient. The personal... See more
Company replied
The whole experience with this company was smooth and easy. The staff seemed experienced, sensible and knowledgeable. Our holiday was made better using these guys rather than a larger company who mess... See more
Company replied
We had an excellent car hire experience with Family Car Rentals. Darryl was so very helpful and went above and beyond to ensure we were looked after even for a last minute weekend booking. I am recom... See more
Company replied
Company details
Written by the company
Lowest Prices - Guaranteed! Fairest Rental Terms & Conditions - Awarded! Friendly Family Service - read our reviews Genuine Zero Excess Insurance option - Complete Peace of Mind
Contact info
1 Wheeler Crescent (Cnr Villiers Drive) , 4223, Currumbin Waters, Australia
- 1300301002
- info@familycarrentals.com.au
- www.familycarrentals.com.au
4.9
Excellent
163 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent, reliable, cost effective & very friendly service
Hi Darryl & Family team
We would like to express our thanks for the excellent, reliable & friendly service you & your team provided for us when we were on holiday a few days ago.
The pickup & drop off arrangements for the 14 of us in our family was also well planned & arranged without any fuss or delays.
The 2 cars & SUV that was provided were also very clean, comfortable & in good condition.
I would certainly recommend using this friendly & efficient family hire car service to anyone without hesitation.
Thanks to the team once more.
Regards
Mel
30 January 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Mel (and gang)
We are very happy that we could help make your trip an enjoyable experience.
Please pass on our regards and thanks to all your family members who were with you.
Best wishes from Darryl and the rest of our team - Denise, Grant, Annie, Kay, Rhett, Richie and Rick
We had a great experience with Gold…
We had a great experience with Gold Coast Family Car Rentals from booking right through to being picked up from the airport and collecting our vehicle. We were very happy with our car and the rates were fantastic. We will definitely be using you again next time we come to the Gold Coast!
26 January 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Stacey and thank you so much for choosing us and for your very kind words.
It' s very much a team effort at our place, so on behalf of the whole team, thanks again
Darryl; Denise; Grant; Annie; Kay; Rhett; Richie & Rick
Fabulous company to deal with.
Fabulous company to deal with, Darryl was incredibly accommodating, the car was spotless and in fabulous condition and the rates super competitive.
I highly recommend Gold Coast Family Car Rentals and will definitely use them again, thanks Darryl!!
13 January 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Christine, thank you for your support and for your praise
It is always pleasing to see that the efforts of our team are noticed and appreciated.
On behalf of the entire team, our thanks
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
Great rental company would definitely recommend
Great rental company ,on time pick up, easy to book and great customer service with no hassles would definitely use again
3 December 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hi Brett, thank you for your support and for your recommendation.
I know that all of our staff members strive to offer the very best levels of service at all times and it is very pleasing to see recognition of their efforts.
On behalf of the whole Gold Coast Family Car Rentals team, thank you and the very best wishes for Christmas and 2019
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Grant.
Reply from Gold Coast Family Car Rentals
Hello Paige, thank you so much for your support and for taking the time to let others know of your experience with us.
Our entire staff gets a kick out of every praiseworthy review that we receive, and on behalf of the entire team, we wish you and your family the very best for Christmas and for 2019.
Thank you again
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
Very good service
Very affordable price & very good in accomodating our concern
3 December 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Mark
Thank you for your support and for your very welcome review
We were happy to assist you in respect of the unexpected change in your departure time, and we are glad it all turned out OK
From everyone at Gold Coast Family Car Rentals, thanks again
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
Couldn’t ask for a better car rental…
Couldn’t ask for a better car rental place for service and price! We are a family of 5 so on a budget that we could afford what we got was Amazing, and the customer service was fantastic they really cater for families especially because we had 3 baby seats and every other company wanted to charge us a fortune per seat etc. Would recommend to anyone we will be back next year Thank you very much
3 December 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Chris, thank you very much for your support and for your review - we really appreciate both.
Everyone in our team gets a personal buzz about all the good words said about us, and as the proprietor, I get a special kick out of the recognition of the efforts of our staff.
Thank you again from the entire Gold Coast Family Car Rentals team
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
Great, friendly and well priced!
Our rental was easy, friendly, really helpful in finding a car that would suit our family. Car was perfect for our family needs and very reasonably priced! Great extras available and great prices (highchair, beach items etc). Would definitely recommend to others and we will definitely book again!
23 November 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Thank you Christie, we really appreciate your support and you taking the trouble to tell others about your experience with us.
Best wishes from the whole Gold Coast Family Car Rentals team.
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
The staff were extremely helpful
The staff were extremely helpful, the vehicles are in good condition. Have rented vehicles from this company twice and never had an issue.
15 October 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Thank you Ian for your continued support and for taking the time to spread the word about us, we really appreciate both.
Best regards from all of us Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
Great
Great, friendly, really helpful team. Car was perfect for our needs. Would definitely recommend to others.
11 October 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hi Simon, thank you for your recent support and thank you for taking the time to tell others about your experience with us.
Everyone loves a pat on the back, and we are no exception.
Best regards from the whole team at Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie, and Rick
Always easy to deal with that's why we…
Always easy to deal with that's why we keep using them .
10 October 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Thank you Michael for your continued support and for taking the time to tell others about us.
We try to treat our customers the way we would like to be treated when we are the customer, and it pays off.
Looking forward to seeing you next time, best wishes from the whole Gold Coast Family Car Rentals team
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
Reply from Gold Coast Family Car Rentals
Hello Louise and thank you for both your support and your review and rating.
We strive to give all of our customers the very best value and service, and it is pleasing when they notice and tell others about their experience.
We hope that you will be back with us sometime, until then best regards from the whole Gold Coast Family Car Rentals team
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
Very helpful, reasonably priced family cars exceptional service
Very friendly, helpful and accomodating they helped us out when our plans had to be rearranged at the last minute due to cancelled flight. They went above and beyond trying to help us with this issue when they did not have to. Good prices for family cars. This is our 2nd time using them and would not hesitate to use them again when we next go back.
9 October 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hi Stephen & Melissa, thank you for your continued support and for your praise.
We sincerely hope that your next holiday will be less disrupted.
The very best of good wishes from the whole team at Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Richie and Rick
Highly recommend
Our second time using this service and yet again were extremely happy. The staff are amazing and the vehicle was above standard. Highly recommend for families!
3 October 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
G'day Luke, thank you for your continued support and thanks for taking the time to tell others about us.
We really appreciate your praise of our staff - I think they are our greatest asset
Best regards from all at Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie, and Rick
Very accommodating helpful and…
Very accommodating helpful and friendly, they made the transport part of our stay as smooth as could be.
3 October 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Thanks Ben, for your recent support and for your recognition of our staff and their service standards.
We hope that you will be back with us some time in the future, in the meantime...
Best wishes from all at Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie, and Rick
We have rented cars from Gold Coast…
We have rented cars from Gold Coast Family Car Rentals numerous times over the years and have always found the staff to be friendly and accommodating, on time for pick up and drop off and the cars have always been reliable.
3 October 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Darren, thank you for your continued support and for taking the time to tell others about your experiences with us.
I think that you have it right, our staff is our biggest asset, thanks for recognising their performances
Cheers from everyone at Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie, and Rick
Great People. Great Service. Great Business.
The entire team at Gold Coast Family Car Rentals set the bar high and in my opinion are the examples for excellence in service and quality.
The word “family” in Gold Coast Family Car Rentals isn’t in there name to fill a gap or sound good, it’s in there because they actually live up to it.
I’ve been dealing with them for over 6 solid years now. I can’t speak highly enough! They go above and beyond, always!
Well done and thank you to all of the team at GCFCR!!
3 October 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Steven - what can I say?
Your review has us all enthralled and we greatly appreciate it - thank you for taking the time to express your feelings about us.
We really do enjoy the great relationships that have been forged between many of our customers and our "family", and we look forward to continuing our service to you, we hope that it is not too long before you visit our shores again.
The very best of good cheer to you and your loved ones from all of us at Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
Lovely family run business.
Lovely to deal with and provide a quality service at reasonable prices.
3 October 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Thank you Travis for your recent support and your kind words (love the heading that you gave to your review)
All the best from the "family" at Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
Fantastic price and service
Fantastic price and service. Great vehicles. Always contactable.
3 October 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Hi Zane - a big thank you for your continued support and for the praise in this review - we appreciate both of them very much.
We look forward to continuing to help you enjoy your Gold Coast visits
Best wishes from all at Gold Coast Family Car Rentals
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie, and Rick
Best in Burleigh!
I am a Burleigh local and have hired from GCFCR many times. Friendly, convenient, good quality vehicles, great value.
3 October 2018
Unprompted review
Reply from Gold Coast Family Car Rentals
Thanks Michael, you have summed up what we strive to do in seven words - I hope you won't mind us "borrowing" them.
Very best wishes from the "family" at GCFCR
Darryl, Denise, Grant, Annie, Kay, Rhett, Richie and Rick
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