Such Wonderful Friendly & Professional service! Was by luck only, came across FAMILY RENTALS via google. Phoned to make some enquiries, us requiring a van and an SUV Fir 8 Adults, baby seats for... See more
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See what reviewers are saying
I have been renting cars from GCFR for more than 5 years. I live offshore and return to Australia on average 4 times per year. The online booking facility is easy to use and efficient. The personal... See more
Company replied
The whole experience with this company was smooth and easy. The staff seemed experienced, sensible and knowledgeable. Our holiday was made better using these guys rather than a larger company who mess... See more
Company replied
We had an excellent car hire experience with Family Car Rentals. Darryl was so very helpful and went above and beyond to ensure we were looked after even for a last minute weekend booking. I am recom... See more
Company replied
Company details
Written by the company
Lowest Prices - Guaranteed! Fairest Rental Terms & Conditions - Awarded! Friendly Family Service - read our reviews Genuine Zero Excess Insurance option - Complete Peace of Mind
Contact info
1 Wheeler Crescent (Cnr Villiers Drive) , 4223, Currumbin Waters, Australia
- 1300301002
- info@familycarrentals.com.au
- www.familycarrentals.com.au
4.9
Excellent
163 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Outstanding service
Great service even with our very last minute booking. Car seats were installed for the kids to save the hassle of doing that at the airport. And the cost was lower than other rental companies. Would definitely use again and recommend!
13 June 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
Thank you Ella for choosing us as your holiday rental car provider and for your lovely review.
Every staff member contributes to the experience that our customers have with us, so we all get excited when we get a pat on the back.
All of us at Gold Coast Family Car Rentals say thanks again
Darryl; Denise; Grant; Annie; Kay; Rhett; Richie & Rick
Very happy with all aspects
Very happy with all aspects. The nicest people too! Will be back again and tell our friends.
13 June 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
Hi Bernadette, thank you so much for your very welcome review and also for being a customer, we really appreciate both.
All the best from the Gold Coast Family Car Rentals team
Darryl; Denise; Grant; Annie; Kay; Rhett; Richie and Rick
Easy rental with cheerful small business.
Staff were friendly and helpful.
Car was clean and as described.
Rates were pretty good but the location won me over and being able to drop off after they were closed.
13 June 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Claire, we appreciate your decision to choose us and your decision to tell others about us.
Thank you from the whole Gold Coast Family Car Rentals team
Darryl; Denise; Grant; Annie; Kay; Rhett; Richie and Rick
Best service.
13 June 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
Thank you three ways Abdul,
Choosing to be our customer, acknowledging the efforts of our team and for telling others about us.
All of us at Gold Coast Family Car Rentals appreciate all three choices you made
Darryl; Denise; Grant; Annie; Kay; Rhett; Richie & Rick
Hired early model tarago as we required…
Hired early model tarago as we required room for 6 adults plus an infant. The car drove like new, very convenient pickup and drop off at the gold coast airport,we were very pleased with the overall service. We saved hundreds of dollars as it was a 10 day hire. We will definitely use this service again.
13 June 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Peter, thank you so much for your support and for your very welcome review.
Many of our customers rent one of our older vehicles because they do the job and represent excellent value, others rent our later models and pay a bit more but still get reliability and value.
They all get the same service.
Thanks from the whole team
Darryl; Denise, Grant; Annie; Kay; Rhett; Richie & Rick
I have used Gold Coast family car…
I have used Gold Coast family car rentals twice now when visiting the Gold Coast. They were super friendly & reliable with pick up & drop off to the airport. Also very affordable as I need an 8 seater for the whole family. Would definitely recommend using them.
13 June 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
G'day Sonia, thank you so much for your continued support and for your very welcome review, we appreciate both.
Best regards from the whole Gold Coast Family Car Rentals team
Darryl; Denise; Grant; Annie; Kay; Rhett; Richie & Rick
You will not be disappointed
I was recommend to go through Gold Coast Family Car Rentals and I wasn’t disappointed. The price was affordable, the customer service was fantastic and the staff were amazing to deal with.
I will definitely be renting from them on our next holiday.
13 June 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Renai, our heartfelt thanks to you for your support and your very welcome review.
A special thank you to whoever referred us to you, please pass it on from the whole team at
Gold Coast Family Car Rentals
Darryl; Denise; Grant; Annie; Kay; Rhett; Richie and Kay
Excellent rental car company
Excellent rental car company. Friendly helpful staff, hassle free service. First time we have hired a car from Family Car Rentals and will definitely be using them again. Must admit I was initially hesitant about this service as it seemed much cheaper then other car rentals and the website looked a little dated. But it was great. They also have child car seat and push chairs plus other equipment perfect for families. Thanks for the great service!!!😄
13 June 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
Hi Renee, thank you for the great review!!!:-)
We appreciate your decision to become a customer and we are so glad to hear that you enjoyed the experience.
Best wishes from the whole team at Gold Coast Family Car Rentals
Darryl; Denise; Grant; Annie; Kay; Rhett; Richie and Rick
Excellent service
Excellent service, fast, prompt and friendly. The owners where happy to help in anyway. Reasonably priced.
13 June 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
Hi Dylan, thank you for support and for your excellent review, we appreciate both.
Best regards from all of us at Gold Coast Family Car Rentals
Darryl; Denise; Grant; Annie; Kay; Rhett; Richie & Rick
Affordable and reliable
We rent the car during the Easter period and they provided good service and pricing. Definite we recommend them.
13 June 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Juan, thank you so much for your support and your review.
The Gold Coast Family Car Rentals team all wish you the very best from
Darryl; Denise; Grant; Annie; Kay; Rhett; Richie & Rick
Trustworthy
Trustworthy, friendly, helpful, and cheap! And they take p platers, the only place I've found on the Gold Coast who does! I would highly reccomend these guys. I got picked up from the airport and dropped back, I got my security deposit back super fast, and had an all round positive experience. Will definitely be hiring from them again.
13 June 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
G'day Enya, we are so glad that you enjoyed your rental experience with us.
Thank you for your excellent review from the whole Gold Coast Family Car Rentals team
Darryl; Denise; Grant; Annie; Kay; Rhett; Richie & Rick
Fantastic people.
Fantastic people.
Thank you for assisting in making our family holiday easy especially with the airport run assistance.
Thanks again, Brett
13 June 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
Hi Brett
Thank you for your support and for taking the time to tell others about your experience with us.
Best wishes from all of us at Gold Coast Family Car Rentals
Darryl; Denise; Grant; Annie; Kay; Rhett; Richie and Rick
we have been using Gold Coast Family…
we have been using Gold Coast Family Car Rentals for many years when holidaying at the Gold Coast. They have given great service to us . Usually having a late arrival a car was left at the airport for us and at the end of our holiday would return car to their depot, and from there we would be taken to the airport for our return flight home. Cars are in excellent condition and well presented.
13 June 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
G'day Robert, thank you for your continued support and for taking the time to tell others of your experiences with us, we appreciate both.
Warm regards from all of us at Gold Coast Family Car Rentals
Darryl; Denise; Grant; Annie; Kay; Rhett; Richie; & Rick
Honest and friendly team
Honest and friendly team. Would go with them again
13 June 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
Thank you Vincent for your support and your review, we appreciate both. We hope to see you again sometime in the coming six months or so.
Best regards from everyone at Gold Coast Family Car Rentals
Darryl; Denise; Grant; Annie; Kay; Rhett; Richie & Rick
Would highly recommend this is the 2nd…
Would highly recommend this is the 2nd time we have used them and won’t be the last
13 June 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
Hi Michael, thank you so much for your continued support and for your very welcome review.
Everyone in our team contributes to the overall customer experience and your review is appreciated by all of us at Gold Coast Family Car Rentals
Darryl; Denise; Grant; Annie; Kay; Rhett; Richie & Rick
Very friendly staff and easy to deal…
Very friendly staff and easy to deal with. Loved that the car seats were free. The cars are definitely old and scratched though. Were very clean and mechanically sound. Was fine for us, but don't expect brand new. Would happily use them again
11 June 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Amanda, thank you so much for your great review. All of our staff contribute to our customers' experience and it is nice that you made them the first part of your comments. We actually do have current model vehicles as well as older ones, but the "newies" are generally in short supply.
Best wishes from the whole Gold Coast Family Car Rentals team
Darryl; Denise; Grant; Annie; Kay; Richie & Rick
First time we've used Gold Coast Family…
First time we've used Gold Coast Family Car Rentals we will definitely recommend to family and friends. Car was clean, they gave us plenty of information for driving destinations. Staff were all very friendly and organised. Best car rental in Gold Coast and great prices!!!
Joanne and Roy from Sydney
9 June 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
Hi Joanne and Roy, we are so glad that you enjoyed your first experience with us, we hope that there are many more opportunities in the future.
Thank you so much for taking the time to tell others about your experience with us, we really appreciate it.
Our business is a team effort and everyone gets a kick out of the reviews we get, so thank you again from the whole Gold Coast Family Car Rentals team
Darryl; Denise; Grant; Annie; Kay; Rhett; Richie and Rick
Booked a car from these guys in May
Booked a car from these guys in May. Done it online, so easy to do. Cheaper than most of the other rental cars on the Gold Coast. Nice and handy location to where we were staying. Great people. Nice and friendly. Car was great,had a Dodge Calibre. Definitely recommend and will use again on next trip to the Gold Coast. Thanks so much!
9 June 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Gary, thank you for being a customer and for telling others about your experience with us, we appreciate both.
At Gold Coast Family Car Rentals everyone takes pride in their contribution to our customers' satisfaction levels, so our whole team salutes you.
Darryl; Denise; Grant; Annie; Kay; Rhett; Richie and Rick
Affordable car hire
Gold Coast Family Car Rentals is where I repeatedly hire cars from when I visit the Gold Coast. I can't recommend them highly enough. Friendly and professional service. Competitively priced range of cars in convenient location.
9 June 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
Hello Claire, thank you for your continued support and for your very welcome review, we greatly appreciate both.
Warm regards from the whole Gold Coast Family Car Rentals team
Darryl; Denise; Grant; Annie; Kay; Rhett; Richie & Rick
great service
great service, very helpful staff and great value for money!!!
Service with the smile!! highly recommended!!!!
8 June 2019
Unprompted review
Reply from Gold Coast Family Car Rentals
Thank you Brent for both your support and your very welcome review.
Cheers from the whole Gold Coast Family Car Rentals team
Darryl; Denise; Grant; Annie; Kay; Rhett; Richie and Rick
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