I had no experience with setting up a high yeild online account and everyone i dealt with went above and beyond to help me. They answered all my questions and some I wasn't aware I should have asked.... See more
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I have several online-only banking services for which my only contact with them is through an ATM or through Zelle, and the use of my debit card. So far, I've been very pleased. Fairwinds banking app... See more
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Initially when I opened an account at Fairwinds it was a business account which lead to a personal account and charge card. The staff at the Sanford, Florida location are amazing. I would like to see... See more
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We've had an account with Fairwinds for just a few months, but I'm already very pleased with them! I love that there are no fees on international transactions and that the debit card is safe. When w... See more
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Company details
About FAIRWINDS Credit Union
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FAIRWINDS was founded in 1949 on the simple idea of people helping people. That idea still guides everything we do today. We exist for one reason: to help others take control of their money and move toward financial freedom. That means fewer payments, less stress, and more confidence about the future. It’s not the message you usually hear from a financial institution, but we’re not afraid to be different. At FAIRWINDS, members are part-owners, not customers. That means we don't answer to stockholders, and we don't chase profits. Every dollar we earn is reinvested to help members save more, eliminate debt, build wealth, and live generously. We know financial freedom doesn't happen by accident. That’s why we combine personal guidance with products designed to support real, intentional financial progress, not unnecessary borrowing. That includes:
Anyone in the United States is eligible to become a FAIRWINDS member. Wherever you are, whatever your journey — if you’re committed to being financially free, you’re welcome to join us! Federally insured by the NCUA. |
Contact info
3087 N. Alafaya Trail, 32826, Orlando, United States
- 800-443-6887
- www.fairwinds.org
Your Money Milestone
4.6
Excellent
227 reviews
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I have several online-only banking…
I have several online-only banking services for which my only contact with them is through an ATM or through Zelle, and the use of my debit card. So far, I've been very pleased. Fairwinds banking app is nice, I've been able to download the information I need when I want it from my PC. I like it just as much or more then my Capital One debit card. The only problem is I don't have more money to put in the bank, which is nice because they haven't been a problem at this bank for carrying a zero balance on occasion.
7 May 2026
Reply from FAIRWINDS Credit Union
We're happy you're pleased with our banking app and debit card services. It's great to know you appreciate the convenience of accessing your transaction information and being able to download it to your PC. We look forward to continuing to serve you and thank you for sharing your positive experience!
I like my Fairwinds account
I like my Fairwinds account, which explains why I still have it even though I live in Virginia. I have been a member for about 30-35 years or so. There have been issues…changing the online screens and not liked them, but otherwise it goes well.
7 May 2026
Reply from FAIRWINDS Credit Union
We appreciate your long-time membership and are so happy that we have the opportunity to continue to serve you today in Virginia. Thank you for sharing your feedback regarding the online banking changes. We appreciate the chance to better understand your experience and thank you for taking the time to rate us!
The lady I talked to was patronizing…
The lady I talked to was patronizing and unhelpful. If I could change where i have my loan I would .
31 March 2026
Reply from FAIRWINDS Credit Union
We're sorry to hear about your recent experience, and we appreciate you bringing this to our attention. At FAIRWINDS, feedback like this helps us improve, and we want nothing more than the opportunity to make this right. A manager has attempted to reach out and looks forward to connecting with you.
Still having transactions turned down…
Still having transactions turned down when I try to use my account 5/5:26
5 May 2026
Reply from FAIRWINDS Credit Union
Thank you for taking the time to share your feedback. Our team identified a solution and has reached out to you via phone and email to provide assistance. Feel free to reply to them at your earliest convenience so that they can assist in resolving this matter. Once again, we appreciate the feedback, and we are always willing to help and look forward to continuing to serve you!
Fairwinds has always been a great…
Fairwinds has always been a great Credit Union to work with. The staff are always friendly and professional.
8 April 2026
Reply from FAIRWINDS Credit Union
We're happy you find FAIRWINDS great to work with. It's wonderful to hear that our crew's friendliness and professionalism are appreciated. Thanks for your feedback!
The branch service is great but not the app
The branch service is great. Unfortunately, the experience with the application is no good.
The application makes it very hard to manage my money.
16 September 2025
Reply from FAIRWINDS Credit Union
Thank you for sharing your experience. It's great to hear our crew made a positive impression. We understand that managing money through the app presented some challenges, and we're pleased that one of our crewmembers was able to reach out and walk you through the steps. We're here if you need further support.
FAIRWINDS has the right Attitude
FAIRWINDS makes all aspects of their services easy to accomplish. I have found the representatives to be more than helpful and very courteous. I recommend this credit union!
7 May 2026
Reply from FAIRWINDS Credit Union
Attitude makes a difference and at FAIRWINDS, we are committed to showing up for our members in a positive way - every day! We love hearing that you find our services easy to use and our crew to be helpful and courteous. Thank you for taking the time to share your feedback!
Everything went well and all the…
Everything went well and all the employees are a pleasure to deal with.
16 April 2026
Reply from FAIRWINDS Credit Union
It is great to know that our crew were a pleasure to deal with. Thank you for your feedback.
Exceptional customer service all the…
Exceptional customer service all the time! I’ve been a customer almost 4 years I’m treated so nicely and professionally each and every day I use them.
5 May 2026
Reply from FAIRWINDS Credit Union
We appreciate your membership and are so happy to hear that you receive exceptional and professional member service on a consistent basis. Thank you for your positive feedback!
They have helpful people and I've not…
They have helpful people and I've not had any issues.
6 May 2026
Reply from FAIRWINDS Credit Union
We appreciate you taking the time to share your positive experience. Our crew love providing great service to our members.
I still can not put cash into ANY ATM…
I still can not put cash into ANY ATM in Illinois. Every time I call they give me all different ATMs that are supposed to take cash but they don't. I hate that I have to go to yet another credit union and close my FW accounts.
5 May 2026
Reply from FAIRWINDS Credit Union
At FAIRWINDS, creating an exceptional experience is at the heart of everything we do, and we take all member feedback seriously. We’re sorry for the frustration caused by your limited access to deposit options. A member of our team has attempted to contact you via phone and email to better understand the situation and work to provide a resolution. Thank you for sharing your feedback, as it helps us improve communication and better serve our members.
Great credit union
Great credit union. Amazing people working there very helpful. Easy app to navigate. Couldn't ask for more from a credit union.
6 May 2026
Reply from FAIRWINDS Credit Union
We are so happy to hear you've had a great experience with our crew and our easy-to-use app! We appreciate you taking the time to share your experience.
Great bank
Great bank, I heard giving the best rates for their clients for financing cars or mortgages. However they declined my personal loan application but hope when I trade in my car next year will able to provide me a great finance plan.
6 May 2026
Reply from FAIRWINDS Credit Union
Thank you for the kind words about FAIRWINDS! A loan decision not going as expected can be a challenging experience, and we appreciate you sharing your feedback with us. We look forward to working with you on your auto financing needs when the time comes. Our crew is always ready to help.
It was a smooth transition from my old…
It was a smooth transition from my old bank to this new one. The customer support people were great, and they answered all of my questions. I have been able to get cash from an in network local bank so that is cool. I like that my Savings account has a low monthly limit compared to my old bank.
9 February 2026
Reply from FAIRWINDS Credit Union
We're happy to hear that switching over to FAIRWINDS was easy! It's great to know our member service team met your needs and that you appreciate the convenient access to cash and the savings account features. Thank you for sharing your experience.
Reply from FAIRWINDS Credit Union
We love to know that you find our online banking easy and our member service to be great! Thanks for your feedback!
Convenient and great customer service.
28 April 2026
Reply from FAIRWINDS Credit Union
We're glad you found our service convenient and appreciate our member service. Thank you for your positive feedback!
The best credit union ever.
6 May 2026
Reply from FAIRWINDS Credit Union
We're so happy you feel this way! Thank you for sharing your positive experience with FAIRWINDS.
Overall great company glad I chose you guys
Overall great company every employee I've had assist me was terrific my go to is Melissa she's awesome and extremely helpful
18 July 2025
Reply from FAIRWINDS Credit Union
We're happy to hear that every crewmember has provided you with terrific service. We appreciate your positive feedback and are glad to have you as a member!
I was given bad financial advice from a…
I was given bad financial advice from a branch manager. She suggested I apply for a credit card and I was denied for the card and my credit score dropped. Then I was stuck with a terrible interest rate.
6 May 2025
Reply from FAIRWINDS Credit Union
At FAIRWINDS, creating an exceptional experience is at the heart of everything we do, and we take all member feedback seriously. We’re sorry for the frustration caused by your lending experience. A manager has attempted to contact you via email to better understand what occurred. Please feel free to reply to their message at your earliest convenience. Thank you for sharing your feedback, as it helps us improve communication and better serve our members.
Reply from FAIRWINDS Credit Union
We appreciate you taking the time to share your kind words. Our crew work hard to create a welcoming environment for our members and it’s awesome to know that you’ve experienced it.
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