I'm not one for writing reviews but I Ordered a Milwaukee reconditioned drill and it came defective. No customer service at all for returns. Now I'm stuck sending the tool back to Milwaukee for actual... See more
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Ordered a Milwaukee PEX expander tool, reconditioned. It came missing the 3/4" head plus none of the heads would screw on far. It was defective from the factory in the first place. I called the day... See more
Order a power tool. Never got order or shipping confirmation. Send an email and days later they reply with tracking info. Package sat in a FedEx hub for a week before I got told it was being re... See more
WOW!! I received my new string trimmer in two days, best price on the internet Their 800 phone number is there for you and their e-mail address. Great company. I don't know who is writing all these ba... See more
Company details
Information provided by various external sources
Great deals on the brands you love. Factory direct pricing on over 65 top name brand products! DeWalt, Makita, Bosch, Jet, IR Ingersoll Rand, Festool, Black & Decker, Porter Cable and more!
Contact info
Ontario Mills Parkway 5798, 91764, Ontario, United States
- www.factoryauthorizedoutlet.com
Reply from Factory Authorized Outlet
Thank you, Kyle! We look forward to your next visit.
Fasr shipment
Fasr shipment. Works good. Tape didn't hold to good on box was ready to fall out.
31 March 2020
Unprompted review
Reply from Factory Authorized Outlet
Hello Ranch, Thank you for your valuable feed back. Let us know how the blower continues to perform.
Alway on time and great service
31 March 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you Johnny! We hope you will keep us in mind for all of your tool and accessory needs.
You ID10Ts keep sending emails to me
You ID10Ts keep sending emails to me. Yet I never bought a damn thing from you. I wouldn't buy your overpriced crap if you paid me.
31 March 2020
Unprompted review
Reply from Factory Authorized Outlet
Hello Daniel,
Thank you for the feedback. Please note that we show an order for several Milwaukee PACKOUT items and a couple DeWALT products as well that were recently delivered to the Lake Tahoe area. If this was not you, then we apologize for the inconvenience.
Best online price for the Jet 727200B…
Best online price for the Jet 727200B 22-Inch Throat Capacity Scroll Saw w/ Foot Switch - JWSS-22B. Order was shipped promptly from the Jet Distributor and arrived in good condition. I was very pleased overall.
31 March 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, John! For taking the time write. We truly appreciate your patronage, and look forward to hearing from you in the future.
Great service!
31 March 2020
Unprompted review
Reply from Factory Authorized Outlet
Hello Nick, Our team appreciates the recognition. Please come back soon we are always adding new items.
Received product quickly and love they…
Received product quickly and love they follow up to check on how they did
31 March 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Derick! We love that you choose us for your tool needs. We look forward to hearing from you in the future.
Always a great product and faster than…
Always a great product and faster than usual. Great place to order our hotel lobby popcorn from!
31 March 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Jane! Your kind words are very much appreciated.
The product was as advertised and…
The product was as advertised and delivery was quick
31 March 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Don! You place the order and we go to work.
Order was just what I expected
Got just what I ordered and in excellent condition. Definitely recommend as the service and promptness of my order was great.
31 March 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Enrique! Excellent...great...praise indeed. We look forward to hearing from you in the future.
Purchased the XP2200EH generator
Purchased the XP2200EH generator. It started up and ran fine. This is my second generator I have purchased and even though it's made in China they have performed better than expected.
30 March 2020
Unprompted review
Reply from Factory Authorized Outlet
Hello Allen,
Thank you for the update! We are glad to hear that you are enjoying your generator, and we hope you will keep us in mind for future orders.
Awesome place
Awesome place. Got a great deal on Dewalt tools. Look em up! Cant go wrong. Thank you for your fast and efficient service during this time. Now I can finish the race car!
26 March 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Tim! We think your awesome, and that is one incredible endorsement. Good luck with the race car.
DeWalt Crown Stop
DeWalt Crown Stop - DW7084 - was priced reasonably and delivered when promised.
26 March 2020
Unprompted review
Reply from Factory Authorized Outlet
Hi Norman,
Thank you for the feedback. We are glad to hear that we were able to meet your expectations and deliver a quality product to you in a timely manner. Please keep us in mind for all of your power tool and accessory needs!
This is the second time that I’ve…
This is the second time that I’ve ordered from this company I like him I like the prices they are highly recommended and the service is great and on time deliveries.
26 March 2020
Unprompted review
Reply from Factory Authorized Outlet
Hi Shannon,
Thank you for your continued patronage! Please let us know how we can assist you with your future needs.
Reply from Factory Authorized Outlet
Thank you, Michael! Please enjoy your lawn mower.
spent $1000 with this company and…
spent $1000 with this company and ordered the wrong item due to a confusing description and the company won’t make good on it
25 March 2020
Unprompted review
Reply from Factory Authorized Outlet
Hello Stephen,
Thank you for the reply. One of our customer service representatives will be reaching out to you to better assist with any issues you may be experiencing.
Very satisfied
Great product with the great shipment time.
Thank you very much.
25 March 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Kenneth! We hope you enjoy your Makita tool, and please keep us in mind for all of your power tool and accessory needs.
Great price delivered on time!
25 March 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you Zachariah! We are glad to hear you enjoyed your buying experience, and we hope that you will consider us for all of your tool and accessory needs.
The DeWalt hedge trimmer
The DeWalt trimmer i ordered seems to be working great. The shipping was fast, but the box was opened when it was delivered.
25 March 2020
Unprompted review
Reply from Factory Authorized Outlet
Hello Jason,
Thank you for the reply! Should you ever receive a package that was opened upon delivery, please report it immediately in case additional actions needs to be taken.
We do apologize for the inconvenience you experienced, however we are glad to hear the tool is in working order. Please keep us in mind for all of your power tool and accessory needs, and let us know if you ever need assistance with your orders.
Don't hesitate to order from FAO
Don't hesitate to order from FAO, excellent service and price. They'll be my first stop in the future.
25 March 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Joseph! We look forward to assisting you with future orders.
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