We ordered from Freebirds World Burrito for a working lunch for a large group of mostly men whose jobs are in the field. These guys work hard in all-weather elements and have large appetites. There... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We ordered P.F. Chang's through ezCater and had a great experience from start to finish. Ordering through ezCater was incredibly easy and made the whole process seamless. The food was fresh, flavorful... See more
Company replied
I had deleted & rdone my order 3 days prior to my event & it was "saved." When I went in to finalize the order about about 7 or 8 hours ahead of delivery time, but during the night, the order was gone... See more
Company replied
I've used ezCater now for five lunches in the office. The order placement is easy, you are alerted upon confirmation, when the order is on the way and once it's delivered. All orders have been variety... See more
Company replied
Company details
Written by the company
ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them more orders and new high-value customers. To learn more, visit www.ezcater.com.
Contact info
40 Water Street, Floor 5, 02109, Boston, United States
- 1-800-488-1803
- support@ezcater.com
- www.ezcater.com
4.4
Excellent
20K reviews
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Handled my order on short notice
Handled my order on short notice. Was delivered on time (actually a little early) with ease. And it was a small local business that partenered with ezCater.
30 December 2025
Unprompted review
Reply from ezCater
Hello Christa,
We're happy to hear that your order was handled well and delivered promptly. Thank you for your positive feedback!
-The ezCater Team
The food was not good
The food was not good. All of the salads were awful. All four pans of lettuce were brown. A lot of food went to waste. We threw out 2 1/2 pans of salad. We were not pleased with the food. We ordered from Piada Italian Street Food.
6 January 2026
Unprompted review
Reply from ezCater
Hi there,
Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience with the food from our catering partner - this is certainly not the standard we aim to deliver.
We’d appreciate the opportunity to learn more about what happened and see how we can make this right. Please feel free to reach out to us directly at experiences@ezcater.com with your order details and best contact info so we can better understand your experience and discuss next steps.
Thank you again for bringing this to our attention and allowing us the opportunity to make things right.
-The ezCater Team
EZ Cater is doing great so far for our…
EZ Cater is doing great so far for our monthly meetings, prompt and we've only had one issue where they didn't bring what was paid for but they quickly credited our account. The food was a little spicy for our clients but that's no fault of EZ Cater :)
6 January 2026
Unprompted review
Reply from ezCater
Hi Tara!
We are thrilled to hear that we have been a reliable partner for your monthly meetings and that our team was able to resolve that previous order issue quickly for you.
For your next order, please feel free to reach out or leave a note in the special instructions so our team can help ensure everything is perfect for your group. Thank you so much for your feedback and we look forward to serving you again soon!
- The ezCater Team
In ezcater we trust
Our company orders from Urban Systems, almost every month for staff lunch and learn and ezcater is always a hit. Thanks for being so reliable.
6 January 2026
Unprompted review
Reply from ezCater
Thank you so much for the kind words! We truly appreciate your trust in ezCater and are thrilled to hear we’ve been a reliable partner for your team’s lunch and learns. It means a lot to know we can support Urban Systems month after month.
Thanks again for your continued partnership—we look forward to many more orders together!
- The ezCater Team
The delivery was seamless
The delivery was seamless, and the light breakfast was exactly what we wanted.
6 January 2026
Unprompted review
Reply from ezCater
Hi Whitney,
Thank you for the review. We're happy to hear that the delivery was seamless and that you enjoyed the light breakfast. Thank you for your positive feedback; we appreciate it! We look forward to serving you again soon.
- The ezCater Team
Loved loved loved everything about it!
Loved loved loved everything about it! Great food, fabulous service, all set up and early! FANTASTIC!! THANK YOU THANK YOU!!!
31 December 2025
Unprompted review
Reply from ezCater
Hi Natasha!
Thank you so much for the incredible feedback! We are thrilled to hear that you loved everything, from the food to the service. It's great to know that the setup and arrival time met your expectations. We appreciate your wonderful review and look forward to serving you again soon!
- The ezCater Team
Driver got here earlier than we expected
30 December 2025
Unprompted review
Reply from ezCater
Hi Michelle,
Thanks for your feedback! While we always aim for punctuality, we know that arriving too early can sometimes be a bit of a curveball.
If you have a moment to chat or want to share more details, please reach out to us at 800-488-1803 or support@ezCater.com.
-The ezCater Team
Ease of use online and great…
Ease of use online and great notification’s. The restaurant was excellent. Amalfi’s food was delicious and the staff was extremely friendly.
24 December 2025
Unprompted review
Reply from ezCater
Hi Debra!
We're happy to hear that you found our online system easy to use and appreciated the notifications. We're also glad you enjoyed Amalfi's delicious food and friendly staff! Thank you for your positive feedback and we look forward to serving you again soon!
- The ezCater Team
Ordered Duck Doughnuts to Westbury NY…
Ordered Duck Doughnuts to Westbury NY and they just didn't send driver. Then I called and it got there two hours late all the food was cold. It was a gift to a client and made me look terrible Order # G1C-EF4
23 December 2025
Unprompted review
Reply from ezCater
Hello Amedeo,
Thank you for sharing your feedback — we’re sorry to hear your delivery did not arrive on time. That’s definitely not the experience we aim to deliver.
We’d love the opportunity to connect and learn more about your experience and make things right. Please feel free to reach out to us at 800-488-1803 or support@ezcater.com — we’re here to help.
- The ezCater Team
Reply from ezCater
Hi Deb!
We're happy to hear that your order arrived on time and that you were satisfied with the freshness and accuracy of your food. Thank you for sharing this positive feedback; we appreciate it!
- The ezCater Team
EZCater makes Catering EZ
EZCater makes Catering EZ. The price is great. Easy to Tip and the setup was awesome
19 December 2025
Unprompted review
Reply from ezCater
Hi Eric!
We're happy to hear that our service made catering easy for you! It's great to know you appreciated the price, tipping process, and setup. Thank you for your positive feedback; we look forward to serving you again soon!
- The ezCater Team
informed every step of the process
They keep you informed every step of the process, from when you put your order in, to waiting for the vendor to confirm your order and on and on. Then they want to know how everything went, any issues etc. There never are issues though, but good to know that they will take care off. easiest way to order good food with on time delivery. I would give them 10 stars if I could.
19 December 2025
Unprompted review
Reply from ezCater
Hi Rose!
Thank you for the amazing feedback! We appreciate your kind words about our communication and on-time delivery. It’s great to know that our updates and follow-ups provide you with peace of mind. We look forward to serving you again soon!
- The ezCater Team
late delivery
I asked for our order to arrive at 8 a.m. it got here at 9:04 a.m. The food was ice cold.
19 December 2025
Unprompted review
Reply from ezCater
Hello Scott,
We are sorry to hear that your order arrived late and cold. We understand the frustration of having your food delivered late and no longer hot.
We appreciate your feedback and thank you for allowing us to connect with you directly to better understand your experience and the opportunity to make things right.
-The ezCater Team
Reply from ezCater
Hi Amy!
Thank you for sharing this wonderful review! We're glad to hear your order arrived on time and exactly as expected. We appreciate your trust in our services and hope to serve you again soon!
- The ezCater Team
Everything was well done
Everything was well done. Good was good, delivery was on time. Overall great experience
19 December 2025
Unprompted review
Reply from ezCater
Hi Tyler!
We're so glad to hear that you had a great overall experience! Thank you for letting us know that you enjoyed the food and on-time delivery. We appreciate you sharing this positive feedback!
- The ezCater Team
Prompt delivery and great service.
19 December 2025
Unprompted review
Reply from ezCater
Hi Kachi!
We're so happy to hear that your delivery was prompt and you enjoyed our services. We appreciate your wonderful feedback and look forward to serving you again soon!
- The ezCater Team
The ordering process was easy
The ordering process was easy. Lunch arrived on time and hot
18 December 2025
Unprompted review
Reply from ezCater
Hi Debbie,
We're happy to hear that the ordering process was easy and your lunch arrived on time and hot. Thank you for your positive feedback!
-The ezCater Team
Great layout on your website
Great layout on your website. Easy to order! Tax exempt was no issue. Food delivery was hot and easy. Text updates help!
17 December 2025
Unprompted review
Reply from ezCater
Hi Tenisha,
Thank you for the review. We're so happy to hear that you find our website easy to navigate and ordering simple. We appreciate your feedback regarding the tax exemption process, delivery, and text updates! We look forward to serving you again!
- The ezCater Team
A great platform for office catering
When I found out the office was providing lunch for us, I was happy, but also thought, oh no, it's going to be a pain figuring out how to order catering all the time, and from a variety of vendors so that my colleagues won't be bored. ezCater does that, variety of price, quality, needs, and access.
17 December 2025
Unprompted review
Reply from ezCater
Hello Lucy,
We're happy to hear that you found our service helpful in providing lunch for your office! It's great to know we could offer the variety you needed to keep your colleagues happy and satisfied. We appreciate your positive feedback.
-The ezCater Team
My go-to for event planning!
I have used EZ-Cater for several different events now, both personal and for business. Communication is excellent, the process is simple, and it saves me so much time creating potential menus for multiple events, all while keeping an eye on my budget and headcount--even for events in offices on the other side of the country! EZ-Cater has become an invaluable tool for event planning.
16 December 2025
Unprompted review
Reply from ezCater
Hello Krista,
We're happy to hear that our platform has been such a valuable tool for your event planning needs! It's great to know that our communication, simple process, and budget management features have been helpful for your various events. Thank you for your positive feedback!
-The ezCater Team
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