One positive, the prescription was correct, and I can see very well with the new glasses. Now let's get to ALL the negatives: 1. It took FOREVER to get my glasses, which I ordered exactly a mont... See more

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About Eyeglasses.com
Written by the company
World’s Best Eyewear Store
Tired of paying your eye doctor for overpriced glasses? Tired of pushy salesmen and limited selection? Eyeglasses.com has the world’s largest eyewear catalog. We only sell high quality frames from 300 top designers, and best quality lenses like Varilux. And we do it at 50% discounts from your local optical sources.
We offer a “Perfect Lenses Guarantee”, 30 day returns without restock fees, free shipping, and great service. We even have a Replacement Lenses Service, so you can save your frames by mailing them to us for new lenses
In business online for over 20 years, we are the leading source for online glasses. Don’t settle for less, and don’t buy cheap glasses online!
Eyeglasses.com began after our founder's life changing event, being blinded in one eye during a street mugging. For over 20 years, our mission is to support your story and your vision, because you have a tremendous impact on the people around you. When you buy glasses from us, we supply a pair to a person in need through our "Buy One Give One" campaign. We have also funded over 900 eye surgeries to cure blind people. Each person we touch with Our Give Back program impacts hundreds of others. Join our revolution, be our revolution, by being your vision.
Eyeglasses.com
Written by the company

Free Shipping! 30 Day Returns (No Restocking Fee)! Perfect Lenses Guarantee!
We make it easy to love our services.

Contact info
191 Main Street, 06880, Westport, United States
- 1888-896-3885
- customerservice@eyeglasses.com
- www.eyeglasses.com
Eyeglasses.com
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Replied to 3% of negative reviews
Typically replies within 2 weeks
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THEY WERE EXCELLENT.THESE SAME FRAMES…
THEY WERE EXCELLENT.THESE SAME FRAMES WERE $78.00 HIGHER IN PRICE AT ANOTHER VENDOR.
Eyeglasses.com provides great service with quality products.
Efficient and Effective Service. Excellent Product.
Family and Friends gave rave reviews to my new glasses.
Not only do my glasses look good, but I can actually see clearly.
Thank You.
DM
Very pleased with purchases.
Crawley, Rose color with MIRRORED clip on
I was at my local eye glass business. I tried on the REVOLUTION CRAWLEY and loved them. My only comment is why can't we purchase a second pair of CLIP ONs that are not mirrored to go with the ROSE colored frame? The business said I could not have a spare. As of yet, I have not purchased them from this business. Please help to answer this important question as I LOVE the frames and thee magnet idea!!
I received my order quickly only to…
I received my order quickly only to find that they sent the wrong frames, the frames are not even compatible with progressive lenses and their website says that. It was easy to send them back but that's when the customer service went downhill. Someone took the liberty of changing the lens package I had selected (the most expensive option). They changed my lenses to the cheapest option they have all the while charging me for the expensive lenses. They never consulted me about this and I only found out because I went online to find out when I might receive my glasses and I started reading all of the fine details. I've called multiple times only to hear a message saying that customer service is not available. I've emailed multiple times with no response. I'm now out over $500 and have no glasses.

Reply from Eyeglasses.com
Just what I ordered
Just what I ordered! The progressive lenses are perfect, and I will be ordering another pair. Can't beat the price.
Two orders placed and 2 order wrong
Two orders placed and 2 order wrong. Poor customer service and rude staff. Highly avoid eyeglasses.com. Poor all the way around !

Reply from Eyeglasses.com
Be wary of returns
Let me start with the fact that they had glasses for very small faces that they could put progressive lenses, which is rare. And the selection was wide and varied. They were very good to work with, they answered my emails promptly.
The only reason I gave them only three stars was because when I received my glasses, the lenses had a yellow cast if I was outdoors, and they were supposed to be clear. And when I went to return them, they only give you 50% of a return on the lenses. I could understand even 20% restocking fee, but 50% seems a bit steep.
The best eyewear glasses online
The best eyewear glasses online, I will purchase again in the future thanks so much....
Not exactly happy
Not exactly happy. I put down a specific prescription and it was changed. Not what i put in.
Great product with great price and…
Great product with great price and expeditious delivery. Thank you.
Love my new prescription sunglasses
Love my new prescription sunglasses. And a great price too!
I love the glasses and will order…
I love the glasses and will order again. But I find it a bit expensive sense I supplied the frames.
A good selection and super fast
A good selection and super fast. I got the glass lenses and they are perfect
Not the best in my opinion
Make sure you understand what you are buying. Premium lenses do not include anti-reflection, scratch resistance or blue light/UV filters. My glasses show visible dots and blips in the lenses. The return policy is not customer friendly. You only get a 50% refund on your lenses... which is what costs the most in my case. There are better, more customer friendly online eyeglass retailers. I won't buy from these guys again, unless it is just for the frames.
Great glasses and very fast shipping
Great glasses and very fast shipping. Eyeglasses.com seems to have an above average selection of frames at very reasonable prices
The glasses I ordered arrived in a…
The glasses I ordered arrived in a glasses container that was not long enough for the glasses inside of them, there was what looked like engravings from the lens sides on the inside of the container which makes me think that it was the flawed packaging that slightly bent my glasses. So for the future I would really suggest either getting perfectly fitting container for the glasses or resorting to some other method of packaging the glasses.
Also after I went to an optician I was informed that the lens I ordered with the frames were slightly off at the axis or something, but I wasn't expecting great lenses in the first place so I wasn't bothered by it since they were basic free ones.
Other than that, the order was quick and easy, the customer service is good and the glasses I ordered are very nice.
My glasses are the wrong prescription…
My glasses are the wrong prescription and I have yet to hear from anyone of what’s going on I have sent them back and would like a response I spent 135$ and would like the right prescription or my money back something!
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