I have been with this company since early 2000s had my domain and web hosting for over 15yrs when it used to be extrem hosting .. my domain and hosting wasnt renewed tried to get hold of the company t... See more
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We have had our domains with these guys for years. Until recently they generally sorted problems out but as of recently, they have failed miserably on every level. I have been waiting for over 2 month... See more
Terrible. Support requests are ignored. Didn’t renew my domain even though I paid. Ended up paying vast sums of money to get it back from the registrar when it expired. When I tried to get my money ba... See more
Very poor. eXtendnet took over from me2uweb some years ago and the quality of service dropped but was still adequate. But when eXtendnet was taken over by "Xtreme IT (t/a eXtendnet)" the level of serv... See more
Company details
Information provided by various external sources
Our domain name registration and web hosting solutions enable you or your business to maximise the benefits of having your own web site. Businesses can gain a decisive edge in e-business by not only protecting and registering their name, they can also provide an encompassing web presence for all aspects of their business from contact to commerce.
Contact info
United Kingdom
- www.extendnet.co.uk
1.3
Bad
48 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Do not use
Have used for years and worked OK but always poor customer service.
Have now taken my money and not providing any service - domain not properly configured.
Vrtually criminal - DO NOT USE UNDER ANY CIRCUMSTANCES
7 August 2018
Unprompted review
Not responded to any support tickets in…
Not responded to any support tickets in months, I have been unable to use my email service or domain in weeks and still waiting to transfer out away form them! HELP! DO NOT USE THEM!
7 June 2018
Unprompted review
I paid my bill but they let my domain expire. Avoid at all costs!
I paid my bill but they let my domain expire. This really says it all!
I have been a long standing customer of Extendnet ever since the me2uweb days. One problem is that the company behind them keeps going bust but the main issue is that the customer service is truly terrible and their systems do not work.
My advice is to avoid this company at all costs. I now use GoDaddy who are reliable and their support is great. I am moving all my remaining domains to GoDaddy after this most recent fiasco.
29 July 2017
Unprompted review
Well they have finally gone bust
Well they have finally gone bust. Most useless hosting company ever, good riddance.
13 April 2017
Unprompted review
Ignore all support tickets - Avoid
I transferred a domain into Extendnet but it was stuck on pending transfer even though I could set up mail ok.
I raised a few tickets but they were ignored and eventually cosed with no comments from staff.
When it came time for renewal I couldn't renew because of the state. A few more urgent tickets were ignored until it expired. I then had to contact nominet to unlock it and using their website I managed to transfer it away and renew it.
20 February 2017
Unprompted review
I have finally escaped from hosting by extendnet - what a relief!
I originally had my websites hosted by extendnet's predecessor, which was cheap and adequate, but when extendnet took over a few years ago, things started to go wrong. I have had one or two problems needing help and advice - quite possibly caused by mistakes in uploading or something like that on my part - and I have sent ticket after ticket and been consistently ignored. At one point I had about 8 'urgent' tickets outstanding and ignored. The frustrating thing was that moving to a new host involves action by the current host so it took some effort to achieve the escape. I am now hosted by 123reg and it seems much better - there's at least a phone number to call, which I have done, and an online chat facility, neither of which extendnet have. Avoid them!!
1 November 2016
Unprompted review
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