This company have been very responsive, and has kept me informed throughout the claims process. They explain each stage clearly. making it easy to understand what to expect. If you encounter any is... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When I had my accident December 2024 it was complicated as it was an ex employment I use to help out cleaning the beer lines. I searched the internet for help & Express solicitors rang me & helped me... See more
Company replied
I was always kept well informed on progress of my case, the solicitors Omaya and Olga are friendly whilst being professional and courteous. When emailing me about my case if anything was unclear I ha... See more
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I used Express Solicitors to make a compensation claim against a UK hotel for bed bugs in our room. They have been excellent throughout the whole process. Communication has been superb with the same... See more
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Company details
Written by the company
Express Solicitors is an award winning Top 100 UK law firm that specialise in personal injury claims. The firm prides itself on pursuing a huge range of ‘no win, no fee’ personal injury claims – helping you to claim compensation for any accident you may have experienced. Express Solicitors cover every area of personal injury including; employer’s liability, road traffic accidents, serious injuries, clinical negligence, occupier’s and public liability, and industrial disease. Our accident claim solicitors are supported by a team of dedicated support specialists, cutting edge technology, and an on-going training programme that ensures they are fully up-to-date with any advances in personal injury law.
Contact info
1 Sharston Road, M22 4SN, Sharston, United Kingdom
- 0161 904 4660
- advice@expresssolicitors.co.uk
- www.expresssolicitors.co.uk
4.8
Excellent
10K reviews
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Yes fine so far
Yes fine so far , It’s been 3months now , thought they would have sorted it before now
29 April 2026
Reply from Express Solicitors
We appreciate your feedback and are glad things are fine so far. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Reply from Express Solicitors
We're so happy to hear you're satisfied with your experience so far! Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Advice regarding an incident
Communication was very good, explained everything very clear, listened to my experience regarding my incident and my emotional feelings felt supported.
6 August 2026
Reply from Express Solicitors
We're so pleased to hear that our communication was clear and that you felt supported during your experience. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Very polite
Very polite, professional and made you feel at ease. Listened to your issues and felt comfortable in their hands! Well done, your agents are a credit to you!
6 August 2026
Reply from Express Solicitors
We're delighted to hear that our agents were polite, professional, and made you feel at ease. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Reply from Express Solicitors
We are so pleased to hear that all your conversations were clear and easy to understand, and that you were satisfied with everything. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Great service from them
4 August 2026
Reply from Express Solicitors
We're so pleased to hear you had a great experience with our service. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Brilliant service
Brilliant service. Very well explained throughout the process. Very helpful. Put you at ease. Throughout the call.
6 August 2026
Reply from Express Solicitors
We're happy to hear that you found our service brilliant and that everything was well explained, helping to put you at ease throughout the call. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Reply from Express Solicitors
Thank you for your wonderful feedback! We are delighted to hear that you found our help amazing. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Reply from Express Solicitors
We're delighted to hear that our staff was understanding and helpful. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
New Client
Very good communication and asked the right questions look forward to working with Express Solicitors
3 August 2026
Reply from Express Solicitors
We're happy to hear that you experienced very good communication and that we asked the right questions. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Reply from Express Solicitors
We are delighted to hear that you experienced helpful and friendly service. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Very polite phone call
Very polite phone call , quick response with forms just waiting for solicitor to get back to me.
3 August 2026
Reply from Express Solicitors
We're delighted to hear that you experienced a polite phone call and a quick response with the necessary forms. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
I was felt that the support was there…
I was felt that the support was there for me at the beginning and the understanding. To be told later down the line, l can not get a representative and l should go into a hotel room, which is not right. I do not feel l am being heard or understood.
Dear Collette,
Thank you for your response.
I appreciate your invitation to contact the office. However, my concern is not a misunderstanding but the lack of support I received before my court hearing.
I felt that my concerns were not fully understood or taken into account by Mr C Barkema. During our discussions, I explained that my home is not simply affected by damp and mould. It is part of a longstanding, blockwide infestation involving neighbouring flats above, below, and beside mine. Treating only my flat will not resolve the problem because the infestation is structural.
In the past, contractors carrying out kitchen works encountered such a severe pest problem that they refused to continue.
I also raised concerns about the proposed hotel accommodation. I am the legal guardian of my niece, and I asked practical questions about meals, laundry, and furniture storage.
My original offer was for a two bedroom decant property, yet this was suddenly changed to a hotel, with the suggestion that I should bear additional costs. I do not believe those costs should fall on me.
Most importantly, I am left to attend my court hearing without the support or clear guidance I expected from my solicitor. I needed advice, preparation, and someone to help me understand my legal position. Instead, I feel I am facing the hearing alone.
I genuinely wanted your firm to represent me successfully, but my review reflects my personal experience. I hope it encourages improvements in communication and client support, particularly for vulnerable clients facing stressful housing cases.
3 August 2026
Reply from Express Solicitors
We thank you for your review, however there appears to be some miscommunication. Please can you contact our office and discuss the matter with the case handler who will be happy to assist and provide clarification of the present position of the claim.
Kind regards
Collette McCann
Client Care Partner
Great service kept well updated polite…
Great service kept informed. polite and professional staff.
5 August 2026
Reply from Express Solicitors
We appreciate your positive feedback and are delighted to hear that you found our service great and our staff polite and professional. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
I had to make a claim against M & S…
I had to make a claim against M & S after a fall in their store, where they treated me particularly badly after the event. Express Solicitors were really great and I’ve just settled my claim. I had various managers of the claim as the year progressed but they were all great. Particularly Georgie Lowe. The customer service and professionalism, plus the real care and empathy shown were top notch and much needed. I really felt that Georgie cared and was really fighting to do her best for me. I got walked through all the detail and everything was made easy to understand. They constantly communicate all the key milestones and updates. I was happy for them to take their percentage cut for all that they did. Excellent.
5 August 2026
Unprompted review
Reply from Express Solicitors
We are so pleased to hear about your positive experience and that we could assist you effectively after your fall. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
I can give no less than 5 for the…
I can give no less than 5 for the service today friendly understanding and fast response time thankyou
5 August 2026
Reply from Express Solicitors
We are so pleased to hear that you had such a positive experience with our service. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Reply from Express Solicitors
We are so happy that we could provide you with quick and helpful service! Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Reply from Express Solicitors
Thank you for taking the time to leave positive feedback. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Good service with a polite helpful and…
Good service with a polite helpful and informative member of staff
5 August 2026
Reply from Express Solicitors
We're delighted to hear that you received good service and found our team member polite, helpful, and informative. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Quick response to my potential claim
Quick response to my potential claim. My first access point to my claim was handled efficiently
5 August 2026
Reply from Express Solicitors
We're so pleased to hear that your initial experience with us was efficient and that we responded quickly to your potential claim. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
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