Explore-Share Reviews 752

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional guidance, extensive knowledge, and friendly demeanor, which significantly enhanced their trips. Many highlight the personalized approach and the guides' ability to make experiences safe, enjoyable, and memorable, often going above and beyond expectations. The locations and holidays offered are frequently described as amazing, with stunning scenery and well-planned itineraries that cater to various skill levels. However, some customers reported dissatisfaction with the service, citing issues with communication regarding trip details and changes, leading to confusion and frustration. A few also mentioned encountering unprofessional guides or unexpected additional costs for "inclusive" accommodations and meals, which negatively impacted their overall experience.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their professionalism, knowledge, and... See more

Location

Clients share positive opinions on location, frequently highlighting the stunning scenery and beautiful crags... See more

Holidays

Customers had positive experiences with holidays. Many reviewers described their trips as "epic," "amazing,"... See more

Service

People report positive experiences with service. Many customers praise the professionalism and attentiveness... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers describe their experiences as great,... See more

Based on these reviews

Rated 5 out of 5 stars

Trip was amazing! We walked 43 kms and climbed approx 18,500 feet ascent and descent within 36 hours with perfect weather (Sea level to Teide Summit and down half way). Amazing scenery - other worldly... See more

Rated 5 out of 5 stars

Mikio was our guide and was absolutely amazing! He was extremely communicative before the trip and assisted us with ascending Mt. Fuji with all the necessary gear. Throughout the trip, he provided us... See more

Rated 5 out of 5 stars

Mt Triglav, Slovenia: What an amazing trip; loved every minute of it. Rok was an excellent guide in all senses: pace, group care, knowledge, background information ... Everything was made easy/simple,... See more

Rated 5 out of 5 stars

Toru san took us on the most memorable trek up Fuji san. My husband wanted to climb Fuji on his 40th birthday and Toru made it extra special, he even made a cake for him when we reached the summit! Mo... See more


Company details

  1. Tour Operator

Written by the company

Explore-Share is your dedicated platform for crafting unforgettable adventures that fulfill your wildest dreams. Born out of the founders' quest to make finding certified mountain guides easier for their own global adventures, this dynamic Belgian startup connects adventure-seeking travelers with certified local guides worldwide. With over 12,000 guided tours listed and a community of more than 2,000 guides and agencies spanning 100+ countries, Explore-Share simplifies adventure planning. From classic experiences like climbing Mt Blanc to unique adventures like ski touring from a former Soviet base in Kyrgyzstan, Explore-Share is your global gateway to unparalleled outdoor experiences, empowering both adventurers and guides to share incredible moments together. Adventure is the key that unlocks the door to unforgettable moments, and with Explore-Share, that door is always open. Let's journey together and create memories that will last a lifetime.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

752 reviews

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Replied to 88% of negative reviews

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Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Explore-Share booking a trip with Andean Peaks for a 10 day trip to the Cordillera Blanca to summit 2 peaks - Yanapaccha and Alpamayo. I'd book with them again. Regarding the trip - We had an amazing experience with Andean Peaks on our 10 day trip. We didn't have a ton of experience, so Octavio worked with us to set up a 3 day training trip on Yanapaccha to prepare us before our 6 day trip to Alpamayo. Our guide, Hector, was great. We felt safe and he was pleasant and had great energy. He's super fit and well skilled on leading, rope management, etc. Our cook, Raul, was incredibly pleasant and ensured that we had more than enough food the entire time. We'd typically have breakfast, lunch, afternoon tea with snack and dinner every day. The trip was well organized and always on time - hotel pick up was on time, all transportation (shuttles, burros, etc) was on point. I'm more than happy with our experience and I'd highly recommend anyone to use their guiding services. I hope to be back to the Cordillera Blanca and would definitely use Andean Peaks again.

25 June 2025
Unprompted review
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Reply from Explore-Share

Matthew, thank you for sharing such a detailed account of your Cordillera Blanca adventure. It is great to hear how Octavio set up the perfect combination of training on Yanapaccha before heading to Alpamayo, ensuring you felt well prepared. We will pass on your kind words to the whole team, they will be delighted to know their effort made such a difference. We would be more than happy to help you plan another guided mountain tour whenever you are ready to return to the outdoors :) Cheers, the Explore-Share team

Rated 5 out of 5 stars

Aguille du Tour two-day trek

The Aguille du Tour two-day trek was a perfect acclimatisation and level of difficulty prior to our three day Mont Blanc trek.

Mikel was fantastic, he was very enthusiastic and encouraging throughout the trip, it was obvious he enjoyed his job as a guide.
Mikel can climb to a very high grade, his climbing skills weren't needed for this simple two day trek but his thoroughness and attention to detail was very reassuring.
I enjoyed our time with Mikel and would definitely recommend him as a guide.

24 June 2025
Unprompted review
Explore-Share logo

Reply from Explore-Share

David, thank you for sharing your experience! We’re glad to hear that your 2-day Aiguille du Tour climb was the perfect preparation for your Mont Blanc ascent, and that Mikel’s enthusiasm, encouragement, and attention to detail made the trip even more enjoyable. We’ll be sure to pass along your kind words to him, he’ll be happy to know you appreciated both his guiding and his approach. Wishing you many more great adventures ahead, and we’d be delighted to help plan your next one whenever the time comes. Best, The Explore-Share team

Rated 5 out of 5 stars

Fantastic guided day hike in Romania

Florin was a fantastic guide! It was just myself and Florin and he got in touch with me months prior to introduce himself and make some suggestions and see what I might be up for. As the day got closer he checked in with me and on the day let me know we could change the plan depending on what I wanted to do. He was extremely flexible and encouraged me to choose what I would prefer. He was very knowledgeable about the area and I could really get a sense that he really enjoys being in the National Park and hiking in the mountains. I really enjoyed my day with Florin and I would highly recommend him to anyone wanting to do some hiking while in Romania!
Explore share made it super easy to get in touch with an appropriate guide, I would definitely use them again!

11 July 2025
Unprompted review
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Reply from Explore-Share

Hi Flick,thank you for your kind words. It is great to hear how much you enjoyed your day in the Piatra Craiului Mountains with Florin. His flexibility and knowledge of the area really make a difference and we are glad you felt that too. We are also happy to know the booking process was smooth for you and that we could connect you with the right guide. We would be more than happy to help plan your next hiking adventure whenever you are ready. All the best, the Explore-Share team

Rated 5 out of 5 stars

A trip with my 16 year old daughter up…

A trip with my 16 year old daughter up Gran Paradiso. Great experience. But more so because of Expore-Share. They provide a lot of choices or different guides and different activities for you to easily chose the best one suited for your needs. I always check out Explore-Share for ideas our next adventures

12 July 2025
Unprompted review
Explore-Share logo

Reply from Explore-Share

Hi Daniel, thank you for sharing your experience. Climbing Gran Paradiso with your daughter must have been such a special adventure, and we are glad we could help you find the right guide for it. It is great to know you turn to Explore-Share for inspiration and ideas for future trips. We look forward to helping you plan your next adventure together. All the best, the Explore-Share team

Rated 5 out of 5 stars

first via ferrata experience!

That was our first via ferrata and our guide Robert helped us to find a good option that was not too easy but also suitable for the first time. We picked Piccolo Cir and had a great time! Robert was also very helpful throughout the climb and guided us when we were not sure what our next step should be.
Highly recommend this experience and guide to anyone who’s curious to explore what via ferrata is :)

10 July 2025
Unprompted review
Explore-Share logo

Reply from Explore-Share

Hi Yana, it sounds like you and Chris made the perfect choice for a first via ferrata. Robert’s suggestion of Piccolo Cir gave you just the right mix of fun and challenge, and we are happy to hear you both enjoyed it so much. Knowing you felt supported throughout the climb is exactly what we hope for. We look forward to helping you plan your next adventure in the mountains, and feel free to reach out anytime. Cheers, the Explore-Share team

Rated 1 out of 5 stars

Finished 2 days My Fuji hike - Bad experience

Finished 2 days Fuji hike booked through Explore share. We ran into a very unprofessional hike guide who treated us very bad and refused to take us back to train station and did not give all the photos taken in his phone. Tried multiple times with customer service to assist to get the photos from this guide. No luck. Never book anything through this portal.

9 July 2025
Unprompted review
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Reply from Explore-Share

Hi Baskar,
Thank you for your feedback. We’re sorry to hear that the experience didn’t meet your expectations.
We’d like to clarify that Hama is a certified and experienced guide who is deeply committed to the safety and satisfaction of his clients. While transportation back to the train station was not included in the tour, Hama did help arrange a taxi for you at the end of the hike. In addition, as a gesture of goodwill, he also provided a 10% refund.
Regarding the photos, our customer service team has been actively following up with the guide to assist with your request. However, as the photos were taken on his personal device, we cannot enforce their delivery - although we did our best to facilitate it.
We truly regret that this situation led to a negative overall experience. Your feedback is important and helps us improve both our communication and the expectations we set for future trips.
We wish you all the best on your upcoming adventures,
The Explore-Share Team

Rated 5 out of 5 stars

Wonderful experience in Dolomites

Unfortunately our guide can't make a tour for us and recommended his friend guide Claudio Betteto. Who was extremely professional, helpful and kind. We really can say, that Claudio is the best guide we ever met and can strongly recommend him for others! Despite all the problems, Claudio help to solve them and make the tour day (which was our first wedding anniversary day) and other days perfect in Dolomite! He gave us a lot climbing tips to make the way smoother, also told a lot about the nature and others must see places and he help us to get a better hiking plan to other days. Thanks for everything!

21 June 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

Patrick the guide, was such a superstar. He was very patient, had a back up plan (as the weather forecast showed that it could be stormy over the initial route), and shared useful tips during the climb. Patrick allowed me to figure things out by myself before he offered if I wanted any help from him. I appreciate this as I like to try before getting any assistance. He trusted me just like I trusted him and that's perfect. All in all, I had a pleasant experience!

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Great adventure

The TMB tour was great. The scenery was incredible..many different landscapes
Fun group
The guide Grigor was amazing..he gave us all the safety information along the way. Always there when somebody needed him, adapting rhe rythm when needed , always attentive ..great knowledge of the Alps, mountains and sports
Tom even came to light up our rucksack on last day
I highly recommend

Thanks again..great team !!

20 June 2025
Unprompted review
Rated 5 out of 5 stars

We are a family of four with varied…

We are a family of four with varied skills and Marco, our guide was fantastic. He is knowledgeable, patient, and makes you feel comfortable and safe. We kept in contact via WhatsApp. He responds right away when contacted. Overall, we had a terrific experience and highly recommend it!

15 June 2025
Unprompted review
Rated 5 out of 5 stars

Akis, Mt Olympus and Me

While not a technical climb , Mt Olympus is still a tough mountain. It pushed me to the limit of my 62 year old physical capacity. Akis was very skilled and experienced mountaineer and guide. My climb finished at Skolopis, as Akis judged I was not capable of going all the way to the top. This is OK with me, Akis is a man of trustworthy judgment. It is important to note that pack weight must not exceed 7kg. I learnt this from experience. Mt Olympus is a tough mountain, Zues will welcome you to his mountain as long as understand this.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

At times, the beauty of a place comes from human effort.

Ramon is a very attentive and calm person, and we liked him very much. He proactively shared with us information about archaeology, geology, plants, animals, as well as the names and elevations of the mountains. Not only that, he was extremely patient and competent, encouraging everyone in the group to complete the entire hike and ensuring our safety along the way! We saw many stunning landscapes, and he also took lots of photos for us. We felt truly fulfilled and thoroughly enjoyed the entire experience!

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Cerro Chirripó

Blaine Villarevia was my guide on this hike and he was wonderful. His local knowledge of the mountain and communities and ecology added a lot of value. And his experience on this mountain is second to none. Armin did all of the planning for me and was very communicative and helpful.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Can’t wait to do it again!

Booking was easy, and we discussed all the important practical details before our trip. Our guide was Robarto and he was a great company, we felt safe, happy, and challenged exactly the right amount on the trip, that he designed for us based on our initial conversation. We will be back!

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Change of plan


You can control many things bar the weather. The weather gods were not on my side, but my guide in Dimitris definitely was.
When the storm hit and the refuges closed Dimitris let me know straight away and came up with an alternative adventure.
He and I had some communication almost immediately after I booked and he had asked enough questions to know what I might like. We had arranged a private climbing day when I arrived in Athens and had also summited Mount Taygetos in time for the sunrise.
I may not have summited Mount Olympus, but the adventure we had will be one that is long in the memory. So much variety of activity of climbing,hiking and walking. He helped me book in to my accommodation when the directions were incorrect - I think I might still be wandering the streets had he not called the hotel. If you are a foody- then his choice of Greek Tavernas and restaurants will have you eating the best food.
Dimitris knowledge and enthusiasm of all things mountain shone through our days together. He took me to some amazing places for adventure and food. He is welcoming and engaging and I will be back for a further adventure.

28 June 2025
Unprompted review
Rated 5 out of 5 stars

Robert was an amazing guide

Robert was an amazing guide. We texted a few weeks ahead of the trip to make sure the climbing was the correct grade for myself and my partner. Robert was experienced, kind, responsive, and very helpful on the wall. Best first multi-pitch experience! We felt safe, and loved the amazing rock in the Dolomites! Thanks Robert! Coming to visit again soon!

5 July 2025
Unprompted review
Rated 5 out of 5 stars

As a beginner climber visiting…

As a beginner climber visiting Mallorca, I wanted a guide to help me work on climbing in general as well as some specific issues. Francesco was perfect for that experience, I learned so much and had a great time!

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Fun!

Having tried indoor bouldering, we wanted to experience what outdoor bouldering is like. Leo was knowledgeable and ensured our safety. It was definitely one of the highlights of our trip!

18 April 2025
Unprompted review

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