EXER Rent A CarReviews 

The car was in excellent condition, the terms of service very clear and the price exceptional. I particularly appreciated the responsible advice they offered, e.g. about the time they recommended to allow for vehicle return. Although the actual process lasted less than 5 minutes, I forgot a bag in the car and if I had allowed less than the recommended time I'd have missed my bus connection since I had to return to the office when the employee kindly called to let me know.

The whole experience from start to finish was 1st class. The staff were fantastic and spoke good English. The car was spotless and a full tour was given before setting off. They pick you up outside of the arrival door and it is just a 3 minute drive to get your car. In our case, they brought our car to pick us up, so cases etc were all in there and then. I would really recommend this company. Make sure you have credit cards etc which they tell you about in terms and conditions

Booked a rental car at Exer rental company, Heraklion Airport Crete, Greece. Reserved with American Express, accepted by Booking.com.

When picking up the car, my American Express was not accepted by Exer. I should have read the 3 pages of conditions to know that. I could only rent the car at EUR 220 surcharge for using my debit card for deposit. Exer mispresented the costs for using the debit card on the final invoice by calling them HALF COLLISION DAMAGE WAIVER. Booking.com doesn't want to help and finds me responsible and agrees with Exer charging me the excessive amount of EUR 220 for the alternative payment card. This is ridiculous. Never again Booking.com or Exer.

I booked a 9-day rental through Carjet, with Exer as the provider. Carjet’s site did not make the credit card requirement clear — I paid with a debit card, only to find out at pickup that a credit card was mandatory. Even though this was not my fault, Exer offered no help. I arrived on a Saturday, their Athens office was closed, the support phone went unanswered, and my support ticket only received an automated reply. They never offered to transfer the booking to my girlfriend (arriving two days later with a credit card) and gave no alternative. My booking ended five days ago, and I still haven’t had any follow-up from them even after I opened a ticket online. My reservation was paid and confirmed, yet I left the island without the car and without any support — they now have my money and clearly don’t care.

Completely immoral company. Another car drove into us and we were advised to wait for the insurance report, we spent hours doing this, and were then instructed to return to the car rental. When we got there, they advised they didn’t have any other cars for us (which we did appreciate given it was high season) but they made us drive there just to pay them a flat fee of 975 euros, which they will not reimburse upon receipt of the payout from the insurance company. We lost a day of our trip for this and 975 euros, which they will get back because of a fault that was not ours. Absolute scam of a company and I couldn’t recommend less

Booked an Exer car through Ryan Air and even paid extra for the full insurance cover. When I got to Rhodes to pick up the car they asked for a "physical" credit card to take a deposit and because I only had it on my phone they charged me 175 euro extra ( plus 100 euro cash deposit ). Strangely, the machine wouldn't work wirelessly for the 175 euro deposit but it worked fine to charge me the 175 euro extra......
Smells like a scam to me.
Never using this company again!

I suppose you get what you pay for. Shoddy company. First car had a mechanical failure and needed to be replaced causing disruption to holiday. Company refused to refund loss of rental time. Second car soon developed a problem with the lights. More senior male staff at Heraklion aggressive and unfriendly. Would not recommend - pay a little more for a reputable company.

We rented a car via vipcars.com in advance at Sofia airport. On arrival they deliberately failed my credit card 3 times until it was blocked (I am 100% sure my pin was correct, as I used it the day before and many years before that). Changing the driver to my girlfriend and using her card was of course not allowed but for 2x the price they could give us another car (:
Would give 0/5 if possible.
Very similar things happened to 3 other groups while we were there.
Complete scam.

We had a very disappointing experience with this rental company. They hit us with a €500 charge for a couple of small scratches we didn’t cause. Unfortunately, our photos didn’t show that part of the car, so we couldn’t dispute it. A local mechanic in Athens told us the damage would only cost about €150 to repair.

They’re located far from the airport, and if you have an early flight, you’re out of luck—they’re closed and will charge you for an extra day. Returning the car took up most of our last day, which was frustrating.

In the end, the slight savings just aren’t worth it. You’re better off renting from a well-known company at the Athens airport. You’ll save time, stress, and possibly money.

Horrible service, we waited 1 hour and a half for them to pick us up, and the first time they came it sped past us after waving back to us, then they came for us 30minutes later, when we got to the cars they accused us of not telling them when to come for us when we sent them days before when our flight is arriving and which flight it is, and the guy who came for us told us he only had 2 minutes to pick us up and thats why he left, we accidentally left a bag in the back with a lot of money, a laptop and travel documents which we cannot leave without, and then we checked the car (we checked it after getting the rental because we forgot about the bag bc we were stressed and tired) and the bag was not there

we had to wait 1 hour for them to pick us up from the airport, after he came for us he waved and then went away, we waited 20 minutes and when we asked why didn't he stop he said he can only stay in the airport parking lot for 2 minutes, which is not true, after that we left a bag in the car and we noticed it after half an hour, but the entire time we were at the place and when we asked to search their car they said that it's not there and everything was in that bag, they also can't properly speak English and really rude

Horrific service. First off waiting for the shuttle at the airport took more than 2 hours. Extremely disappointed after a long flight. Once at the car rental place they accused us of not understanding what time pick up was but we were multiple clients in the same position.
Worst of all there was a purse left by accident in the arm rest and they are refusing to give it back. Thieves and liars all around. DO NOT USE THIS COMPANY
they are by far the worst car rental service in Greece.

We rented a car from Exer at the Heraklion airport in Crete. While we were waiting some French clients walked out of the office very angry and they said they had been totally cheated on the return of the car. We were too. They are scammers. A very pleasant woman sits at a desk and encourages everyone to take insurance (700$ rather than 1400$) and goes into an elaborate discussion about why it is better for us. We did what we were advised and when we returned the car it was in perfect condition except for a tiny nick on the metal part of the wheel. The manager invented on teh spot that we had to pay 555 euros for its repair and this was outside insurance. It was a clear scam. At the same time a gentleman was sitting after having returned a car and Exer would not give him a receipt for the return claiming that their computer was not printing nor would they write him anything on paper. The man missed his flight rather than trust them to send him the receipt.
I have never ever had such a terrible, cheating car rental experience.

BEWARE OF EXERCARS, they are scamming money by force selling you services you don't want!!!
I booked a car with ExerCars in Thessaloniki Airport in advance and prepaid the whole rent with my credit card.
When I arrived to the rental company (after waiting for them over 40 mins outside the airport) around 10 pm, I was told by the manager that my card cannot be accepted. He said it was issued by a neobank, whatever that means. It was of course accepted by many other rental companies before without question.
I was offered to cancel the booking loosing the full prepaid amount or paying 800 Euro extra for full insurance. Manager did not explain how he calculated this amount but finally reduced it to 525 Euro saying that it is his best offer, knowing that at 10.30 pm I cannot find another car in the area and my need to drive over 100km. I was forced to agree.
When I read their T&C the next day, the actual price for full insurance for economy cars had to be 17days*25 Euro = 425 Euro.
When I returned the car, I was told that I also purchased some "premium road assistance" which I did not need at all. They refused to return the 100 Euro difference.

Summary. Do not rent from ExerCars!! They will either force you to buy insurance, road assistance, whatever else, or you lose your prepaid amount!! Find another company.

Do not rent from this company. We had drivers licence and international drivers licence and they refused to rent us a car because there was no record on our Australian drivers licence that we had held a licence for more than 12 months. I am over 60 years of age and have a bus and truck licence yet there was no way I could convince them that I had held my licence for more than 12 months. What a joke. Have travel to Greece multiple times and never been asked for documentation to prove that our have held your licence for more than 12 months. Rented a car in Athens no problem rented a car in Corfu no problem. You can obtain documentation from Vic Roads cost you about $11 and they can email it to you but completely unnecessary. Never been asked for it before and it is not as if I am 20 years old. Do not rent from this company.

Scam alert!!!!!!!!!!!!!
This agency scams its customers by charging them for Half Collision insurance even when it's not necessary. I made a reservation on Booking with full insurance protection. However, on the day I picked up the car in Heraklion, they told me that Booking’s insurance was not accepted and that I had to purchase the only insurance they offer — which is not full protection. Otherwise, they would cancel my reservation and I would lose my money.
Several other customers were in the same situation that day.

We hired a car through StressFreeCarRental.com with Exer cars.com at Aktion airport, Preveza, Greece. Everyone was very courteous on pick up and we were encourage to thoroughly inspect the car and take lots of photos. When we returned the car a brief inspection was carried out and we were given the all clear that no deductions would be made as the car was returned to them in the same condition as it was on collection. A very pleasant experience that I would highly recommend. Thank you.

İ just rented a car in Karpathos in they blocked 800 € on my Mastercard 5 days now money still blocked and when i called them they told me it can take 30 days till your money returns how ridiculous is that so be careful

I was very satisfied with my car rental from Exer Car at Araxos Airport in the Peloponnese. Vasiliki was very friendly, and the car was in great condition and almost new. Unfortunately, there was no option to use Android Auto, so it's a good idea to bring a phone holder. A €15 fee was charged for the car wash, as it's quite difficult to find car wash facilities in the Peloponnese. Other than that, everything was perfect. I can definitely recommend this rental service.

Took our money for 3 day car rental at Kefalonia Airport but refused to refund us when we couldn’t provide a credit card to pay the $900 euro deposit. We offered to provide a debit card in replacement but they wouldn’t accept it. We also had to wait over an hour to speak with someone once we arrived at the centre as other people in front of us where having the same problem. We left with no car and they have since refused to refund us for the 3 days of car rental we never got. Avoid at all costs.