Very impressed with EPD, parts ordered at gone 4pm and in the yard on the south coast mid morning, on the machine by lunch and working away in the afternoon. Nearest Takeuchi dealer got in touch the f... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Whilst working on an important job one of the tracks on my digger failed and I urgently needed to get a replacement. I decided to order a pair as it made sense to replace both at the same time and the... See more
Company replied
What a service excellent. Very fast delivery safely packaged on a pallet and a great price for the excellent quality tracks. Fitted tracks straight on no problems perfect fit. Well done EPD your abs... See more
Went the extra mile to get the parts I needed delivered the next day, to a remote area that many companies refuse to deliver to at all. Well impressed, would make me use them again for anything I need... See more
Company replied
Company details
Written by the company
EPD, abbreviated from Excavator Parts Direct, specialises in providing top-quality spare and replacement parts for excavators and heavy machinery online 24/7. With a commitment to quality and customer satisfaction, EPD is a trusted supplier to construction professionals, contractors, and equipment operators looking for reliable parts that keep their machinery performing at its best. Our online store is designed to make ordering as simple and efficient as possible. Customers can easily browse and purchase parts at any time, ensuring they can get what they need, when they need it. We partner with leading manufacturers to ensure all our products meet or exceed industry standards, offering both OEM and aftermarket options to suit different budgets and requirements. EPD takes pride in delivering exceptional service and fast shipping, so you can keep your projects moving without unnecessary delays. Our support team is always available to assist with product enquiries and order assistance. Whether you’re working on a small project or managing a large fleet, you can trust EPD.
Contact info
Wheatfield Road Dunnikier Business Park , KY1 3PD, Kirkcaldy, United Kingdom
- +44 1793 290562
- info@excavatorpartsdirect.co.uk
- www.excavatorpartsdirect.co.uk
4.7
Excellent
323 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 week
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Prompt delivery
15 September 2025
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Perfect just slightly let down by Royal…
Perfect just slightly let down by Royal Mail delivery but resolved quickly!
15 September 2025
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Fantastic service
Fantastic service. Royal Mail delivery was a bit of an inconvenience but the dispatch and quality of service was brilliant
8 September 2025
Reply from Excavator Parts Direct
Hi Claire,
Thank you for sharing your experience!
Your EPD team
Very knolageably about the parts we…
Very knolageably about the parts we required quick delivery
8 September 2025
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Good price for the parts needed and…
Good price for the parts needed and sensible delivery cost to the North of Scotland. Will use again.
1 September 2025
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
All the filters for a reasonable price
Seems to be the only place that I could the package of filters I wanted for a reasonable price👍👍👍👍
1 September 2025
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Outstanding Service!
Whilst working on an important job one of the tracks on my digger failed and I urgently needed to get a replacement. I decided to order a pair as it made sense to replace both at the same time and the price offered was extremely good. I placed the order midday and was very impressed with the speed of delivery, delivered early next morning! The digger was back up and running within 24 hrs, the service provided was outstanding and I want to thank everyone involved. Greatly appreciated, Top Class!! Happy Days!!
27 August 2025
Reply from Excavator Parts Direct
Hi Alan,
Thank you for sharing your experience!
Your EPD team
Absolutely fabulous service
Absolutely fabulous service, ordered a new track at 3.30 in the afternoon, it was back on the machine and working at 10.15 the next morning.Highly Recommend 👍
4 September 2025
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Excellent service,from order to…
Excellent service,from order to delivery,under 24hours.
4 September 2025
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Stress free and easy to deal with...
Great products, great Service, great prices, fast delivery.
1 September 2025
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Super Delighted
Good price point, super fast delivery & to top it all the items sent where of really good quality. Keep up the good work and Thanks “i’ll be back”
2 September 2025
Unprompted review
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Ordered JCB 8008 Track for next day…
Ordered JCB 8008 Track for next day delivery from EPD, one week later still no track, machine out of work a full week, that's what you get for using a rubbish carrier like Parcel force.
20 August 2025
Reply from Excavator Parts Direct
Hi Les,
We're very sorry to hear about the issues faced here, which we take very seriously. Someone from the team has been in contact and we have already sent replacements on a pre 10 am delivery free of charge for you.
If you are still experiencing issues please don't hesitate to call us direct on +44 3300581234
very good service and quick delivery
20 August 2025
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
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