Incredibly bad service. Historically used the platform and wanted to create a new account. Waited 2 weeks for a call to get a quote (after emailing asking for this). Get on the call and won't give me... See more
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We were, until today, an ExaVault customer for 4.5 years, then they suspended our account for high bandwidth usage. Their service was being used for FTP back up of a cloud server instance at the I... See more
Company replied
We've used Exavault for about three months now after researching our alternatives pretty extensively. The price and performance are what sold us on Exavault. The flexibility of the user interface wi... See more
Until recently, we were quite satisfied with the experience provided by Exavault. But in the last two weeks we have had two serious service outages, and lost our own customers' data in the process. Th... See more
Company details
About ExaVault Cloud FTP
Written by the company
We have the tools to help you scale and automate your business file transfers with an API for integrations, audit logs for compliance, and enterprise-grade security.
Remove barriers and software complications -- connect anything, anywhere. We've tested compatibility with thousands of third-party software products, from desktop applications like FileZilla to integration platform software like Boomi and Mulesoft.
Our platform provides tons of capabilities including:
- Full FTP, FTPS and SFTP support.
- Detailed logs & granular user permissions.
- Robust developer API.
- Event-driven webhooks.
- SSH key management.
- And much more!
Our web interface is perfect for both technical and non-technical users. Let us help you keep your files moving.
Contact info
3001 Bishop Dr, Suite 300, 94583, San Ramon, CA, United States
- +15105000245
- support@exavault.com
- www.exavault.com
ExaVault
I would recommend this company to anyone! Very happy with their service!!
I have been using ExaVault since 2011
I have been using ExaVault since 2011. I am very happy with their service. I have never experienced any problems or downtime.
Intuitive Interface and Quick on boarding
Their interface is intuitive and I was able to quickly determine how to configure our account. We are a small team so ease of use and pricing are two main drivers and most importantly the ability to confidently secure file access. ExaVault delivered on all three. The on-boarding emails were a nice touch and gave me confidence in the product. I evaluated two other services before selecting ExaVault. I'm happy with our decision.
This has been a simple service to use…
This has been a simple service to use that is also reliable and responsive to user needs. The service is always expanding and improving.
Best in it's league!
I've been with ExaVault for over 4 years now and I can say the team at Exavault has been responsive to any and all of my query's. They are constantly looking to improve services with new technologies and new design. As well ExaVault was the only cloud that was axcepted by a large financial institution regarding security. They will make your transition from one cloud based to ExaVault seamless.
Excellent platform
Excellent platform, very easy and intuitive to use, great support (on the very few occasions needed)
Excellent
Excellent up times, fast up/download pipe, very clear and intuitive interface. When problems do arise, they are addressed transparently and quickly. It's been a great service for our company.
Very happy with the service production…
Very happy with the service production from EvaVault
We've been using ExaVault for 5 years…
We've been using ExaVault for 5 years now and it's never let us down. A totally solid service, works every time and is very easy for our clients to navigate.
Exceptional service at great pricing
Exceptional service at great pricing. Have never had an issue with uptime, and their interface is superb. We have been able to accomplish everything we have aimed to perform quickly and easily, and third-party vendors that need to access locations on Exavault have never complained about any issues. Would highly recommend.
Best file sharing service out there
We have been extremely satisfied with the service provided by ExaVault. We would recommend this company to anyone looking for a secure, solid, and reliable file-sharing service provider. They provide an intuitive web client that supplies the necessary tools to create and manage files, users, and security. Additionally, setting up automated processes to transfer data to and from their system has been a breeze, and we have hardly experienced any downtime. Even during internal restructuring and upgrades, they have been extremely good at communicating changes to their environment, bringing awareness of any possible adjustments on our end.
ExaVault is the perfect tool for our…
ExaVault is the perfect tool for our business. Our clients can easily upload and download files safely, securely, and quickly. Having the ability to use our branding on this tool was a key factor for us to choose ExaVault
Best customer service.
Best service . best support. please add a phone no where customer can call you. the phone no on your website is not working
Recommended for Agencies
As an agency, we've set up Exavault for a couple of our larger clients, and they love it. The interface is easy to understand, and it definitely beats standard FTP. Granular user access control is a really nice feature that one of our clients uses extensively to limit abilities for some users. They also enjoy having the custom branding option to essentially white label the service. We would recommend ExaVault for other agencies that want a solid file sharing solution without the hassle of FTP.
We enjoy the simple nature of this tool…
We enjoy the simple nature of this tool and find it it easy to share large documents and data securely with our clients.
World best FTP Server solution
World best FTP Server solution. We use ExaVault since 2013 and have never had problems. The price is really great. You have a lot of opportunities in handling with your clients. For up- and download in different login authorizations. It has been always very helpful and our datas are secure.
Provided the service I needed.
Provided the service I needed. Called and they walked me through my concerns i had and helped me understand my issues. My data is safe and stored online vs on a drive at my office or house.
If something goes wrong I always know I have my copy with them as a backup no matter what.
All in all a great service - been using them for a couple of yrs now and have no complaints. This service is simple and straight forward. I would recommend using them for any data file storage service online.
Regards,
Joel G.
We tested many Cloud Based FTP Sites, Exavault Rules!
We tested many Cloud Based FTP Sites, ExaVault was streamlined and simple to use. Not to mention extremely Fast & Inexpensive.
I think these features are a must ...
Access, Speed, Interface, Cost, A/C & Billing - -> Very Good
Currently I can assign only a root directory with ALL sub-folders to a user. I expect unix like directories permissions to users. (Idon't want all sub-folders access for a user)
Also some friction in selecting user names, it says some new names are already in use.
Thanks,
Anand

Reply from ExaVault Cloud FTP
ExaVault is a great tool for our company!
ExaVault has been a great tool for our company. As a marketing company we handel client lists regularly for print mailings, email marketing and the like. ExaVault allows us to send and receive these sensitive files quickly and efficiently while offering our customers a secure trusted way of doing so. I would recommend it to anyone who is looking for a reliable way to send and receive files via email.
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