ExaVault Cloud FTP Reviews 270

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Incredibly bad service. Historically used the platform and wanted to create a new account. Waited 2 weeks for a call to get a quote (after emailing asking for this). Get on the call and won't give me... See more

Rated 1 out of 5 stars

We were, until today, an ExaVault customer for 4.5 years, then they suspended our account for high bandwidth usage. Their service was being used for FTP back up of a cloud server instance at the I... See more

Company replied

Rated 5 out of 5 stars

We've used Exavault for about three months now after researching our alternatives pretty extensively. The price and performance are what sold us on Exavault. The flexibility of the user interface wi... See more

Rated 2 out of 5 stars

Until recently, we were quite satisfied with the experience provided by Exavault. But in the last two weeks we have had two serious service outages, and lost our own customers' data in the process. Th... See more

Company details

  1. Cloud Storage Service
  2. Cloud Computing Service

About ExaVault Cloud FTP

Written by the company

A Secure Cloud FTP platform trusted by over 5,000 companies -- everyone from Adobe to Zillow. Our instant-setup Cloud FTP platform lets you create a hosted FTP server in just seconds.

We have the tools to help you scale and automate your business file transfers with an API for integrations, audit logs for compliance, and enterprise-grade security.

Remove barriers and software complications -- connect anything, anywhere. We've tested compatibility with thousands of third-party software products, from desktop applications like FileZilla to integration platform software like Boomi and Mulesoft.

Our platform provides tons of capabilities including:

- Full FTP, FTPS and SFTP support.
- Detailed logs & granular user permissions.
- Robust developer API.
- Event-driven webhooks.
- SSH key management.
- And much more!

Our web interface is perfect for both technical and non-technical users. Let us help you keep your files moving.


Contact info

2.0

Poor

TrustScore 2 out of 5

270 reviews

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Rated 5 out of 5 stars

Best FTP solution in my Opinion

I’ve sampled various FTP sites over the past months, and typically would search another option after my initial 30 free trial would end. In terms of ExaVault, I think I directly purchased a month to month option without using a free trial period. Initially, the decision was based on needing a quick solution late at work to help get a client a copy of a sizable document that could not be e-mailed.

Yet, after utilizing it for some time, my plan is to continue using it as a long term option until our organization ultimately decides to bring an IT person onboard fulltime to handle that service internally.

The following are just a few items that I like about ExaVault:

Ease of use
Demo/tutorial provided by one of your staff back in Aug 29 1:00 pm CST, I think her name was Elizabeth Langill (She’s very knowledgeable and hospitable by the way)
Ability to place our company logo on it
How it allows for various options of delivery (link, e-mail within ExaVault, or external e-mails)

To summary, I’ve very please with ExaVault as a service offering. I think they truly have something to be proud of with your product.

Regards,


Marc Interial, PMP

27 September 2019
Unprompted review
Rated 5 out of 5 stars

New User - Excellent product!

I am new to ExaVault. Had a requirement to transfer files via SFTP with several of our trading partners. I must say it was very easy to setup and use. I highly recommend Exavault for quick setup and a very robust full SFTP solution.

10 September 2019
Unprompted review
Rated 5 out of 5 stars

I required a FTP site for receiving…

I required a FTP site for receiving data from several institutions. I found Exavault easy to setup. And It satisfied all my needs perfectly. My users communicate with it both On-Line and in automated mode with no problems. I would highly recommend it to anyone needing a low cost and efficient communications site. Thanks Exavault!

12 August 2019
Unprompted review
Rated 5 out of 5 stars

I migrated to ExaVault from one of the…

I migrated to ExaVault from one of the competitors mainly do to a requirement to transfer files via SFTP, a requirement that the competition could not meet and ExaVault could. I am very happy that I made the change and I will say the main reason for my delight is the level of support provided by ExaVault. Anytime I or any of my clients have need of technical assistance the ExaVault team has been there to help. And they have always help us accomplish what needs to be accomplished.

12 August 2019
Unprompted review
Rated 5 out of 5 stars

We have been an ExaVault client for a…

We have been an ExaVault client for a while… This is our second account – and will replace the first one at some point. The reasons – Support, Customer Service, Cost Benefit and ease of use.

Thanks for building a great product. Kurt Smith

5 August 2019
Unprompted review
Rated 5 out of 5 stars

Quick and Easy to set up - works like a charm

Needed to set up SFTP service for a systems integration project - after looking at various options decided try Exavault - so happy I did! Service was super simple to set up and configure and works flawlessly. So much better than installing and managing our own SFTP server.

23 July 2019
Unprompted review
Rated 4 out of 5 stars

Easy to use interface!

Easy to use interface. I use ExaVault for my clients, when I need them to send me large files in a secure manner. My customers come from all walks of life, and many do not have much computer knowledge. In spite of that, none of them had any issues to upload the files. I just send them a link and a password and they figure it out by themselves. They do not need to create accounts or anything. It’s straight forward.

I would recommend it.

20 June 2019
Unprompted review
Rated 5 out of 5 stars

It just works.

Completely flawless service.
This is a difficult review to write because I have so little to say about the service. It just works. We never have to think about it, reboot, tweak settings, call customer service, anything. Since day one everything has been perfect.

19 June 2019
Unprompted review
Rated 5 out of 5 stars

ExaVault is fabulous

The ExaVault interface is professionally put together, and the downloading options that we configure for our customers meet all of our demands. We also like the customized branding features giving the download panel our own "look and feel". We highly recommend ExaVault to any company needing a solid e-distribution service for their customer base!

24 April 2019
Unprompted review
Rated 5 out of 5 stars

A simple FTP server that works great

We have been using Exavault for several years now. It works great and we have no issues. We use it primarily as a FTP server for clients to upload files. We like the ability to create folders/users for each client and then restricting specific users to specific folders. The dashboard is simple and intuitive. We like the various options to log in (via username/passwords, SSH keys, or API credentials).

23 April 2019
Unprompted review
Rated 5 out of 5 stars

The BEST!

I have used ExaVault for many years to send large files. I have never had a problem with their service, find their website user-friendly and have had great feedback from my friends and clients who have received the files for download. I have tried many different formats for transferring large files and find that this is the BEST service.

22 April 2019
Unprompted review
Rated 5 out of 5 stars

Simple, no nonsense experience

It’s important that when sharing files, especially large quantities of images or videos, that the user, the person you are sending the files to, doesn’t have to download any client, except any terms for the service, just click on a link to download. It’s simple and direct. Services like drop box are basically click bate engines. That’s not the experience I want the people I am sharing files with to experience.

5 April 2019
Unprompted review
Rated 5 out of 5 stars

I have used Exavault for several years…

I have used Exavault for several years now to upload video data from our home in another country. The system has always functioned flawlessly and the information I upload is always there when I want to review it. The price is right also as I am retired and living on a fixed income. They do a great job.

3 April 2019
Unprompted review
Rated 5 out of 5 stars

Exavault is Great!!!

Exavault is great. We have been using exavault for our small business for many years without any issues. Even when i was looking for other options such as brickftp or aws for sftp, Exavault seemed to be the best option in terms of features and pricing for a small business needs.

1 April 2019
Unprompted review
Rated 5 out of 5 stars

Love this! Super Easy to Use.

Love this!! It is easy to upload and download files.

I love that I can send a link to my client.

Super easy and not complicated. Just what I would expect!

1 April 2019
Unprompted review

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