Straight from the first visit evolve were extremely helpful and informative. Everyone we dealt with was effective and efficient. We had Joe come fit our fan and trickle vents, Shane and Mike install o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Evolve Home Energy Solutions was founded in 2015 by Paul Simpson and Gary Randle who have 50 years combined experience in the energy efficiency sector. Evolve was created because they wanted to bring a new approach to energy efficiency based on quality, customer service and innovation.
Wyastone Business Park, NP25 3SR, Monmouth, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Callum gave advice on my loft insulation requirements and I found him very knowledgeable and informative.

Reply from Evolve Home Energy Solutions
Incredible team both : SHANE AND MIKE! Did the cavity wall insulation and our place and from start to finish cant fault anything! Communication was prompt since they knew they were coming, sent updates throughout the day! Once started the job and worked through very polite and respectful men! Clean and work consciously! Very pleased with Shane and Mike! Hardworking and genuine people!

Reply from Evolve Home Energy Solutions
Callum gave some great advice,really friendly and helpful

Reply from Evolve Home Energy Solutions
Bailey Grant was absolutely brilliant during my solar assessment. From the moment he arrived, he was friendly, approachable and easy to talk to – no pressure, no sales tactics, just a genuine conversation about what would work best for us.
What really stood out was how observant and thorough he was. He didn’t just glance at the roof and throw out numbers – he properly assessed everything, explained what he was looking at, and made sure we understood the process. You could tell he knows his stuff and takes pride in doing the job properly.
Most importantly, he was completely honest. He was upfront about the pros and cons, realistic about potential savings, and never once tried to oversell anything. It felt like he genuinely wanted us to make the right decision, not just any decision.
If you’re thinking about solar, I’d highly recommend having Bailey do your assessment. Professional, knowledgeable, and a genuinely great guy to deal with.

Reply from Evolve Home Energy Solutions
We got in touch with Evolve for a loft insulation assessment, and Bailey carried this out for us. He was helpful, polite, and very informative throughout the process, clearly explaining everything and answering any questions we had. We were really pleased with the service provided and would happily recommend Evolve to others.

Reply from Evolve Home Energy Solutions
Bailey was great and professional. A real asset to the company ✅

Reply from Evolve Home Energy Solutions
Bailey completed my assessment, he was respectful, professional and knowledgeable. What a credit to the company! Would recommend him and Evolve!

Reply from Evolve Home Energy Solutions
Callum came to do a loft inspection and offer some advice on efficiency of insulation. His knowledge was excellent and he presented it in a very simple to understand manner which made it easy for us to get to grips with! Brilliant 🤩

Reply from Evolve Home Energy Solutions
Being housebound disabled the visit to review the cavity wall and loft was very informative and honest I would recommend this to any person needing advice going forward looking to have energy saving done brilliant service

Reply from Evolve Home Energy Solutions
We had a surveyor named Bailey come to our home, he was a lovely young man who was incredibly helpful and polite. He called us in advance to let us know what time he was coming. He gave us some great advice and was incredibly professional.

Reply from Evolve Home Energy Solutions
Rhys came to visit my property today and he was lovely from the get go. Very helpful and happy man

Reply from Evolve Home Energy Solutions
After having an expansion on our house, Bailey came out to quote us for loft insulation and I couldn't recommend any else, he conducted the inspection in a professional manner, answering all our questions and queries

Reply from Evolve Home Energy Solutions
Callum was professional and friendly this morning when he visited.
He carried out his work efficiently and without any disruption.
Excellent all round!

Reply from Evolve Home Energy Solutions
I met with the gentleman from Evolve When the gentleman visited my home to carry out a survey ready for solar panels, I was very impressed with his politeness and professional manner throughout. After the survey was complete he explained to me as to how the Solar Panels work and how to get the most benefits from them.

Reply from Evolve Home Energy Solutions
Callum visited today to carry out an EPC survey after the instalation of solar panels. He was friendly, courteous and professional.
Callum took time to explain things in plain English without the need for jargon.

Reply from Evolve Home Energy Solutions
When bailey visited, he made me understand what he was doing and how this would be used to decide what would be the most impactful way of keeping my home warmer! Lovely chap, can’t wait for the install

Reply from Evolve Home Energy Solutions
I had Bailey round for a loft insulation survey and I couldn’t recommend him and Evolve HES enough. He was polite, smartly dressed and very thorough from start to finish. Look forward to the installation.

Reply from Evolve Home Energy Solutions
Had callum round for an insulation survey. What a star he was from start to finish. Explained everything he was doing and even called me a week after to let me know what was happening with our survey. 5⭐️ company.

Reply from Evolve Home Energy Solutions
Bailey was really informative, professional and cannot thank him enough for his advice when conducting my assessment for my loft

Reply from Evolve Home Energy Solutions
We had Bailey complete our initial assessment for our loft insulation and callum completed the full assessment. What a fantastic company from start to finish and I can't thank callum and Bailey enough for how professional and efficient they were.
Would definitely recommend to anyone.

Reply from Evolve Home Energy Solutions
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.