Insured bikes for another year. No issues as never needed to claim but all ok for past few years of using them. However, I am amazed this company still hasnt got an APP for easy reference and self se... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Read lots of good reviews, so decided to go ahead & insure my photography equipment through Eversure. The process was really easy & straightforward, really competitive quote, hopefully I will never... See more
Company replied
I had no interaction with Eversure just a renewal notice, price the same as last year, never had to make a claim so not much to comment but when I have spoken to them they have been friendly and helpf... See more
Company replied
After the initial disappointment with an increase in the premium despite not having made a claim, I called and was happy with the reduced price
Company replied
Company details
- Insurance Agency
- Caravan and Motorhome Insurance Company
- Cycle Insurance Company
- Insurance Broker
- Insurance Company
About Eversure
Written by the company
Eversure provides specialist insurance designed to protect the things most important to you - whether they’re part of your hobbies or your livelihood. Our Camera, Static Caravan, Touring Caravan, and Bicycle insurance policies are built to provide reliable cover and lasting peace of mind.
Our mission is to offer straightforward protection with a customer-first approach, so you can enjoy the things you rely on with confidence.
Contact info
Bury Street 1-3, GU2 4AW, Guildford, United Kingdom
- https://www.eversure.com/contact.aspx
- www.eversure.com
4.3
Excellent
883 reviews
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Reply from Eversure
Hi Mr Poug,
We're happy you had a good experience and found great value with Eversure. Thanks!
Kind regards,
Anna
I had a reminder sent to me but forgot…
I had a reminder sent to me but forgot about it but then received a telephone call, and so was able to renew via a link immediately.Once again great service Thank You
12 March 2026
Reply from Eversure
Hi Margaret,
We're happy to hear that the reminder and call helped you renew easily! We appreciate you taking the time to share your experience and are glad our service met your needs. Thank you!
Kind regards,
Anna
Eversure Cycle Insurance
My policy was renewed and money deducted from my card without my approval on the 14th of March when the policy was not due for renewal until the 20th March
15 March 2026
Reply from Eversure
Hi Alan,
Thanks for your feedback.
We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy and take payment 7 days in advance.
Kind regards,
Anna
Camera insurance.
Insurance quote was quick to complete and the price quoted was excellent. Immediately took out the camera insurance.
13 March 2026
Reply from Eversure
Hi Ian,
We're happy to hear that you found our insurance quote process quick and the price excellent. Thank you for choosing us for your camera insurance!
Kind regards,
Anna
Had to contact customer services about…
Had to contact customer services about my renewal. Guy on the other end was brilliant. This is my second year with Eversure, hoping for many more.
13 March 2026
Reply from Eversure
Hi Kevin,
We're happy to hear that our customer service team was helpful during your renewal. We appreciate you continuing to trust us!
Kind regards,
Anna
I have emailed 2 days ago that I wanted…
I have emailed 2 days ago that I wanted to cancell the insurance as it renewed it self and still havent received any replay
11 March 2026
Reply from Eversure
Hi there,
Thank you for taking the time to leave a review - we appreciate your feedback.
We apologise if there was a slight delay in responding to your request. However, I can confirm that an agent has now resolved this for you.
Kind regards,
Chloe
Good price point
Good price point. The person I talked to was very good. Clear and concise.
11 March 2026
Reply from Eversure
Hi Brian,
We're happy to hear that you found our prices good. We appreciate your feedback regarding the helpful person you spoke with!
Kind regards,
Anna
Easy to obtain quote
13 March 2026
Reply from Eversure
Hi Peter,
We're happy to hear that you found it easy to get a quote. Thank you for your feedback!
Kind regards,
Anna
Don’t waste your time!
Have had a caravan policy with them for a couple of years, it’s never easy when you need to change something as it has to all be done online to save costs. I wanted a cycle insurance policy but it wasn’t quite as simple just to fill in the online form for a quote, as there were a couple of questions. I started a live chat and was put in a queue. Jack answered and “needed a moment to review” I typed my questions which were read but no reply for 2 hours when the chat was ended at their end. Decided to try the contact form. Explained fully what the questions were and was informed the reply could take 2 working days. 3 days later nothing! Eventually, I ran a quote which, when saved, supplied a phone number for questions. Tried that number 5 times and each time just get “no agents available” and the call is cut off. Tried the live chat again. This time Jack B answered and just said a straight forward no to cover. 4 days of wasted time. What an absolute joke they are. Will certainly not be renewing my policy this time.
13 March 2026
Unprompted review
Reply from Eversure
Hi Andrew,
Thank you for taking the time to leave a review. I’m really sorry to hear about your experience.
We will be reviewing this internally and speaking with the individuals involved, as this is not the level of service we aim to provide. I’m sorry that we fell short of your expectations on this occasion.
Kind regards,
Chloe
Simplicity of purchase
13 March 2026
Reply from Eversure
Hi Mike,
It's great to hear that purchasing your insurance from Eversure was simple!
Kind regards,
Anna
Easy to use.
Easy to use.
No silly questions all were relevant to my needs.
Quote was good.
So obviously went ahead.
11 March 2026
Reply from Eversure
Hi Alan,
We're happy to hear that our service was easy to use and relevant to your needs. We appreciate you choosing us and thank you for the positive feedback!
Kind regards,
Anna
Website easy to use
The website quotation and payment processes were very straightforward, so I give them five stars. However, I can't rate how the company is at dealing with insurance claims, and that really is the important thing with photography/camera insurance!
10 March 2026
Reply from Eversure
Hi George,
We're happy to hear that the quotation and payment processes were straightforward for you. Thanks for your review.
Kind regards,
Anna
Eversure Caravan Policy - did not cover repair/service
I had a touring caravan insurance policy with Eversure. When my caravan went into a local centre for a service, I rang Eversure to check that my caravan was insured when in for the service. Eversure confirmed that the caravan was NOT insured when with a dealer for repair/service.
This was so odd to me as the policy states that the caravan needs to be serviced and in a good state of repair. Not sure how I can achieve that when I cannot leave my £40k caravan with a dealer for this kind of service. It wasn’t worth the risk.
I raised a formal complaint with Eversure but over 3 weeks later and I have yet to receive any feedback. I have since left Eversure.
Sharing as a warning to other caravanners.
12 February 2026
Unprompted review
Reply from Eversure
Hi Rachel,
Thank you for taking the time to leave a review. We are sorry to hear that you are unhappy.
We can confirm that we are still looking into your complaint and have up to 8 weeks to issue our response.
Your case is currently being reviewed internally, and we will provide an update as soon as possible.
Kind regards,
Chloe
Reply from Eversure
Hi Bob,
We're happy to hear that you found our information and service great. We appreciate your positive feedback!
Kind regards,
Anna
Clear concise and easy to follow website
11 March 2026
Reply from Eversure
Hi Alex,
We're happy to hear the Eversure website is clear, concise, and easy to follow. Thank you for your positive feedback!
Kind regards,
Anna
Absolutely 💯 percent with great…
Absolutely 💯 percent with great customer service.
Reduction in the new policy taken out this month.
Payment was very easy, good value for money.
Thank you 😅
5 March 2026
Reply from Eversure
Hi AJ,
We're happy to hear that you had a great experience with our customer service and found the payment process easy. We appreciate your feedback and are glad you see good value for money. Thank you!
Kind regards,
Anna
This year's quote was one penny more…
This year's quote was one penny more than last year. Not like house, travel, car and travel insurance.
7 March 2026
Reply from Eversure
Hi Steve,
We appreciate your feedback and are glad you were happy that your premium stayed nearly the same price!
Kind regards,
Anna
Reply from Eversure
Hi Jo,
We're glad you found the Eversure website easy to use. We appreciate your feedback and are always improving.
Kind regards,
Anna
Reply from Eversure
Hi Graham,
We are happy to hear that your experience was straightforward. Thank you for your positive feedback!
Kind regards,
Anna
No problems so far
No problems so far - Quick easy renewal process - Luckily still no claim to report on!
6 March 2026
Reply from Eversure
Hi John,
We're happy you found the renewal process was quick and easy! We appreciate your feedback.
Kind regards,
Anna
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