Eversure Reviews 883

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and the comprehensive coverage offered. Many people found the user experience to be straightforward and easy, from navigating the website to completing the application process. The service provided is frequently described as excellent and efficient, with consumers appreciating the quick and helpful responses from staff members. However, some customers also noted issues with customer service. A few people reported difficulties reaching a human representative, experiencing long wait times, or being passed between different agents. There were also instances where customers felt the information provided by customer service was inconsistent or unhelpful, leading to frustration.

What people talk about most

Price

Customers had positive experiences with price. Many reviewers found the prices competitive and reasonable,... See more

User experience

Reviewers express satisfaction with the user experience, highlighting the ease of use and clarity of the... See more

Service

People report positive experiences with service. Many consumers praise the kind, helpful, and efficient... See more

Staff

Customers consistently note positive experiences with staff, highlighting their kindness, helpfulness, and... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise helpful and polite agents,... See more

Based on these reviews

Rated 4 out of 5 stars

Insured bikes for another year. No issues as never needed to claim but all ok for past few years of using them. However, I am amazed this company still hasnt got an APP for easy reference and self se... See more

Company replied

Rated 4 out of 5 stars

Read lots of good reviews, so decided to go ahead & insure my photography equipment through Eversure. The process was really easy & straightforward, really competitive quote, hopefully I will never... See more

Company replied

Rated 4 out of 5 stars

I had no interaction with Eversure just a renewal notice, price the same as last year, never had to make a claim so not much to comment but when I have spoken to them they have been friendly and helpf... See more

Company replied

Rated 4 out of 5 stars

After the initial disappointment with an increase in the premium despite not having made a claim, I called and was happy with the reduced price

Company replied


Company details

  1. Insurance Agency
  2. Caravan and Motorhome Insurance Company
  3. Cycle Insurance Company
  4. Insurance Broker
  5. Insurance Company

About Eversure

Written by the company

Eversure provides specialist insurance designed to protect the things most important to you - whether they’re part of your hobbies or your livelihood. Our Camera, Static Caravan, Touring Caravan, and Bicycle insurance policies are built to provide reliable cover and lasting peace of mind.

Our mission is to offer straightforward protection with a customer-first approach, so you can enjoy the things you rely on with confidence.






Contact info

4.3

Excellent

TrustScore 4.5 out of 5

883 reviews

5-star
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Rated 5 out of 5 stars

Very easy to do

Very easy to do

19 March 2026
Eversure logo

Reply from Eversure

Hi Douglas,

We're glad you found Eversure easy to use! Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Quick and easy

Quick and easy, hassle free.

16 March 2026
Eversure logo

Reply from Eversure

Hi Antony,

We're happy to hear that your experience with Eversure was quick, easy, and hassle-free. Thank you for your positive feedback.

Kind regards,

Anna

Rated 1 out of 5 stars

Getting hold of a human is virtually…

Getting hold of a human is virtually impossible. It looks like if I ever had a claim it would take 4 days to get an acknowledgement never mind any assistance. Hardly suitable if I needed alternative accommodation in a rush. They wrongly took double payment when they were instructed not to renew an existing as I had found a quote cheaper on line with them! they effectively seem to have no system that checks if you have an existing policy to prevent double insuring! Avoid unless you like typing on a live chat in the hope you actually get assistance and a response!

19 March 2026
Unprompted review
Eversure logo

Reply from Eversure

Hi Paul,

Thank you for taking the time to leave a review – we appreciate your feedback.

We’ve been unable to locate any previous request to switch off the auto-renewal, which is set up at the point of purchase, so the policy renewed as scheduled.

However, we can confirm that following your call with our team yesterday, this has now been resolved for you.

If there’s anything further we can assist with, please don’t hesitate to get in touch.

Kind regards,

Chloe

Rated 5 out of 5 stars

Everything was quick and…

Everything was quick and straightforward,so far so good.

18 March 2026
Eversure logo

Reply from Eversure

Hi Nick,

We're happy to hear that your experience with Eversure was quick and straightforward. Thank you for sharing your positive feedback with us!

Kind regards,

Anna

Rated 4 out of 5 stars

Easy to do

Easy to complete

16 March 2026
Eversure logo

Reply from Eversure

Hi Stuart,

It's great that you found Eversure easy to use!

Kind regards,

Anna

Rated 3 out of 5 stars

No invoice or details of which card…

No invoice or details of which card used for renewal

17 March 2026
Eversure logo

Reply from Eversure

Hi there,

Thank you for taking the time to leave your review.

We’d really like to look into this further for you. Please could you get in touch using our contact form below, and one of our team will be happy to assist:

https://www.eversure.com/contact.aspx

Kind regards,

Chloe

Rated 5 out of 5 stars

Great process

Great process - easy to get to what you want

18 March 2026
Eversure logo

Reply from Eversure

Hi Stephen,

We're glad you found the process of taking out cover with Eversure easy and efficient. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

EMTB insurance

straightforward

17 March 2026
Eversure logo

Reply from Eversure

Hi Martin,

We're happy to hear that the process of taking out insurance for your bike was straightforward!

Kind regards,

Anna

Rated 5 out of 5 stars

Good trouble free service

Good trouble free service, very competetive price.

14 March 2026
Eversure logo

Reply from Eversure

Hi Graham,

We're happy that our service was trouble-free for you! We appreciate your recognition of our competitive pricing and your positive feedback.

Kind regards,

Anna

Rated 4 out of 5 stars

It wasn’t very clear that the lock…

It wasn’t very clear that the lock needed to be of a gold rating and I then had to explore what this meant and check my lock was ok.

17 March 2026
Eversure logo

Reply from Eversure

Hi Rob,

We appreciate your feedback and are sorry the lock rating wasn't clear. Thank you for bringing this to our attention!

Kind regards,

Anna

Rated 5 out of 5 stars

Straightforward process and easy to…

Straightforward process and easy to understand the cover.

17 March 2026
Unprompted review
Eversure logo

Reply from Eversure

Hi Ros,

We're happy to hear that using Eversure was straightforward and the coverage was easy to understand. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars
Eversure logo

Reply from Eversure

Hi Michael,

We're happy to hear the Eversure website is easy to use and understand. Thank you for your feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Easy

Easy to obtain insurance

16 March 2026
Eversure logo

Reply from Eversure

Hi Rianna,

We're happy to hear that obtaining insurance was easy with Eversure. Thank you for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Online application was easy

Online application was easy. Clear and easy to understand.

16 March 2026
Eversure logo

Reply from Eversure

Hi Anne,

We're happy to hear that taking out a policy on the Eversure website was clear and easy for you. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Well done very efficient

Well done very efficient
All done online
Nevertheless very good 👍

13 March 2026
Eversure logo

Reply from Eversure

Hi Geoff,

We're happy to hear that our online process was efficient for you. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Renewal was easy

Renewal was easy, no hassle.

15 March 2026
Eversure logo

Reply from Eversure

Hi Robert,

We're happy to hear that your renewal was easy and without any problems. Thank you for your feedback.

Kind regards,

Anna

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