Eventbrite Reviews 1,853

Eventbright sold me $399 Premium outdoor, front row seats to the 2025 Macy’s Day Pde.
The tix were for 1425 6th st and through thanksgiving parade.com.

I was expecting a premium outdoor front row seat with beverage and breakfast packages.
I received indoor shopfront seats, 20ft and 2000 people away from the front.
With the building scaffold above we couldn’t see the balloons, let alone the sky.
Sitting behind a forrest of arms and phones was not the experience that was advertised.

The packet food, cookies and pod coffee didn’t live up to the hype of “premium food and beverage”

Give thanksgiving parade.com a miss.
They ripped me off for $800.
Eventbrite should be ashamed to promote scammers and hustlers

If I could give zero stars i would. Awful company awful service they were absolutely no help with my issue and I will permanently be avoiding any events they are involved with in future as. Have communicated this with all friends family and colleagues

Eventbrite is honestly the worst platform I’ve ever dealt with. It’s been a complete disaster. They haven’t unlocked my payouts, and I have nearly €900 stuck there with no way to access it. They keep giving me excuses and pushing the problem back on me, telling me it’s my bank account.

I’ve already changed my bank details three different times, and the issue is still exactly the same. It’s been a month and a half waiting for a solution, and they still haven’t fixed anything.

Terrible experience — unprofessional, unhelpful, and unbelievably frustrating.
I absolutely do not recommend Eventbrite to anyone.

Appalling customer service; We're an eveent organiser and they switched on MFA on our account without ouur permission, locking us out of our eventbrite account. When we complained it took them literally days to get back to us. As we're paying customers we will be taking our business elsewhere.

This company just takes people's money then will not refund you when they cancel booked to go to the bath light show and after many promises to pay still nothing don't book anything with them

HORRIBLE HORRIBLE. I AM OUT $180 can't speak to anyone. have to navigate an impossible web site to get refund. still waiting

one event the venue knew nothing about what Eventbrite was advertising. the second event told me the date was the day after the event
AVOID AT ALL COSTS

Avoid Qwerky Events by all cost -
Mis-sold tickets for a time slot of an event that doesn’t even exist anymore. Not responding to any of my emails, or messages on their social media. Conveniently, they don’t have a contact number to call either. Had to reach out to my bank to get my money back, absolute fraudulent behaviour.

Furthermore, Eventbrite did nothing to help or support me on this matter, it may be in their terms and conditions or policy that they won’t help what so ever if an organiser scams you but then it’s a sh*ty policy… Never using this app again.

So event was first due to take place in November 2022 then reschedule twice . I have recently requested my refund and the company keep fobbing me off 🤬
Do not buy from this company , if I could give minus stars I would , absolutely hopeless .
I will now be seeking legal assistance to get my refund

****Avoid AT ALL COSTS******

A great concept but the site really doesn't work well...
..doesn't let you save because it gets caught up on address and then when you try to speak to someone its clearly an international call centre with accents so strong that they are virtually unintelligible

Scam app it should be called scam brite a garbage app that dosent work if your a business run a 100 miles from this useless app avoid .

Awful website and app. I purchased tickets for livestream and nothing worked to access it. Nothing.

Booked an event, 3 weeks before the event was due they rescheduled it a full year in the future. I request a refund by raising a ticket on their app, but got no response. 2 weeks after raising the ticket I am now having to go through my bank for a resolution.

Advise against booking any events by 'training station'. They advertise various 'online events' on 'multiple dates' e.g 'Mental Health First Aid for Healthcare Professionals'. Booked and paid but not sent a joining link. No response so far on contacting organiser

Why does any event use this site??? Complete garbage! Processing until an event is sold out????? They deserve less than zero stars.. happens way too often

Never buying tickets with you again.

I’ve been trying since 18 September ( even before the event date) to get a refund for an event that changed its venue from Mayfair to a completely different location, in this case, Peckham. The organizer never replied, and Eventbrite keeps saying they’re “just a platform”, even though they took the payment.

They hide behind policies instead of helping customers. It’s been weeks of automated replies, no action, and no responsibility. Terrible customer service and no protection for buyers. Avoid using Eventbrite if you expect fairness or support when things go wrong.

Booked wrong ticket and requested a refund within seconds - they have charged me just shy of £23 for administration costs - there wouldn't have been any administration as it is on credit card it wouldn’t have had any time for administration to be done. No customer service or complaints procedure.

Does this company even exist?
I had to sit an online test in order to continue with my uni application. I waited for an hour for a link to be sent, but I have never received and this will slow down all the process.
So disappointed!

One of the worst platforms ever. I was locked out of my own organiser account despite having access to the connected email and correct password. They then asked me to provide receipts for vendors, food etc when it was an online event. I had to cancel my event as a result of the issues. Basically no customer service at all

Scam, event canceled and no refocus issued