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Evans Reviews 

13,672
•
TrustScore 4 out of 5

4.0

Plus Size Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 2,401 reviews, reviewers had a great experience with this company. Customers frequently commend the extensive selection of clothing and other items, appreciating the up-to-date styles and prints. Many also highlight the good quality of products, noting comfortable fabrics and excellent value. Reviewers consistently praise the rapid and efficient delivery, with orders often arriving quickly and well-packaged. However, some customers encountered difficulties with the return process, citing issues like unexpected fees, unclear instructions, or problems logging in. Additionally, a few people mentioned challenges with product sizing and fit, finding items either too long, too short, or not true to size, which sometimes led to returns.

What people talk about most

Product

Users describe positive interactions with product, with many finding items to be well-made, accurately... See more

Quality

Customers had positive experiences with quality, often praising items for being well-made, comfortable, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency of... See more

Order

Customers consistently note ambiguous experiences with order, with many finding the ordering process easy and... See more

Return policy

Reviewers highlight negative aspects of the return policy, with many expressing frustration over hidden... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good variety of clothes. Some tops and jumpers are too long for me - models used are 5ft 10 mainly. I was 5ft 5 then spinal fractures affected me and I'm now 5ft 3. I don't have all the clothes to cho... See more

Rated 4 out of 5 stars

Very good service the only thing I would say is that when you do a return evri and need tge qr code please put on website that the qr code that has to be scanned at the post office will be sent via em... See more

Rated 5 out of 5 stars

Delivered next day at standard delivery rates. Good quality cotton, dresses look like on the website (a lot of companies are less honest). I bought both dresses a bit too large , they are generously c... See more

Rated 5 out of 5 stars

Actually I have nothing bad to say: 1) orders delivered in record time - in my case abroad -in less than a week! 2) problems solved professionally and very quickly 3) Always great choice and good... See more

Company details

  1. Plus Size Clothing Store
  2. Shoe Store
  3. Women's Clothing Store

Contact info

4.0

Great

TrustScore 4 out of 5

14K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.0

All reviews

(13,672)

2,117 reviews in the last 12 months

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Rated 1 out of 5 stars

due to issues with the return

due to issues with the return - goods returned in November and still not refunded by the end of December - I am glad I have done the payment with Klana pay later as this would of been a nightmare to sort - everything has been sent to Klana to prove the return

18 November 2025
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Reply from Evans

We appreciate you sharing your experience. We're sorry to hear about the delayed refund for your returned goods. We know it can be frustrating when returns aren't processed quickly and we'll look into this.

Rated 2 out of 5 stars

Delivery was awful vowel did not bother…

Delivery was awful vowel did not bother to follow instructions and threw the package in bush by gates luckily my neighbour found it

9 December 2025
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Reply from Evans

We regret that the delivery wasn't satisfactory and that the instructions weren't followed. We appreciate you bringing this to our attention, and we'll look into it.

Rated 1 out of 5 stars

Partial refund when I sent whole order back.

I returned four pairs of jeans and was refunded for two. They say I haven’t returned them, that they run a clear desk policy, the parcel wasn’t damaged and will only refund when they get them back. How can I send something I’ve already sent !?!
I’ve had to raise a chargeback with credit card.

10 December 2025
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Reply from Evans

We regret to hear about the trouble with your return. We want to look into this. Please contact us with your order details so we can investigate the missing items and help resolve this issue.

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