Evans Reviews 

13,672
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 2,401 reviews, reviewers had a great experience with this company. Customers frequently commend the extensive selection of clothing and other items, appreciating the up-to-date styles and prints. Many also highlight the good quality of products, noting comfortable fabrics and excellent value. Reviewers consistently praise the rapid and efficient delivery, with orders often arriving quickly and well-packaged. However, some customers encountered difficulties with the return process, citing issues like unexpected fees, unclear instructions, or problems logging in. Additionally, a few people mentioned challenges with product sizing and fit, finding items either too long, too short, or not true to size, which sometimes led to returns.

What people talk about most

Product

Users describe positive interactions with product, with many finding items to be well-made, accurately... See more

Quality

Customers had positive experiences with quality, often praising items for being well-made, comfortable, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency of... See more

Order

Customers consistently note ambiguous experiences with order, with many finding the ordering process easy and... See more

Return policy

Reviewers highlight negative aspects of the return policy, with many expressing frustration over hidden... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good variety of clothes. Some tops and jumpers are too long for me - models used are 5ft 10 mainly. I was 5ft 5 then spinal fractures affected me and I'm now 5ft 3. I don't have all the clothes to cho... See more

Rated 4 out of 5 stars

Very good service the only thing I would say is that when you do a return evri and need tge qr code please put on website that the qr code that has to be scanned at the post office will be sent via em... See more

Rated 5 out of 5 stars

Delivered next day at standard delivery rates. Good quality cotton, dresses look like on the website (a lot of companies are less honest). I bought both dresses a bit too large , they are generously c... See more

Rated 5 out of 5 stars

Actually I have nothing bad to say: 1) orders delivered in record time - in my case abroad -in less than a week! 2) problems solved professionally and very quickly 3) Always great choice and good... See more


4.0

Great

TrustScore 4 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.0

All reviews

(13,672)

2,117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality jeans

My jeans were a perfect fit, no gaping at the back and great material with a slight stretch. The website was easy to use and delivery on time. Would definitely recommend these jeans.

19 December 2025
Rated 3 out of 5 stars

I have purchased one each of the blousese blouses.One…

I purchased one each of the blouses.One in pink and one in green.
They are a blouse for the evening attire definitely, they are very nice. The one only issue I do have, they are very see through. I do think they should of come with a Camisole underneath? I paid £45 each for the 2 see through blouses. They arrived on Christmas Eve, and I set my heart on wearing one for Christmas Day. Luckily I had a summer vest top to wear underneath. But they are two beautiful going somewhere special blouses .

26 December 2025
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Reply from Evans

We appreciate your feedback on the blouses. We're glad you find them beautiful for special occasions. We're sorry to hear they are more see-through than expected and that you needed to find a vest top to wear underneath. We will consider your comments about including a camisole.

Rated 1 out of 5 stars

EVANS Sizes have massively changed…

EVANS Sizes have massively changed since I last ordered. Items came up very small as a result. Everything got sent back and I had to pay for the privilege

11 December 2025
Evans logo

Reply from Evans

We appreciate your feedback and are sorry the sizes were inconsistent with your past orders. We'll review our sizing to ensure consistency. Thank you.

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