The ring we ordered came and was beautiful! Actually made my mom cry, but the gems seemed too small on the band to us. We couldn’t tell the difference between the pink tourmaline and the alexandrite r... See more
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Company details
Written by the company
Fully Customizable Premium Jewelry and Wedding Bands
Contact info
19 West 34th Street Suite 1018, 10001, New York, United States
- +1 (833) 946 44 22
- service@eternate.com
- www.eternate.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 7% of negative reviews
Typically replies within 1 week
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Fast delivery
Fast delivery. And my purchase was easy and product was beautiful
Great customer service
I accidentally ordered a ring with one stone but designed it with 7. Instead of just giving me what I ordered, they reached out to verify what I wanted and then updated the order accordingly. Everything was delivered on time and my wife loved it
Highly recommend
Quick delivery, fantastic communication and a beautiful product. Highly recommend for creating a special present for yourself or someone important in your life!
These rings are beautiful and…
These rings are beautiful and complement each other so well!!
Beautifully done…
I received a 3 stone bracelet for my birthday from my daughter, husband and grandkids…..beautiful and delicate! I was overwhelmed!
Pretty necklace
Highly impressed
I’m so impressed with both the product quality of my order and the quality of service provided! I ordered a necklace as a Mother’s Day gift and am over the moon with how smooth the entire process was, especially given how last minute the order was placed.
The piece itself is beautiful and customer service was quick to help me with any questions and even a request that I had. Everything arrived safe and sound due to this extra step and my mom was overjoyed with her gift. Can’t thank you all enough!
Very easy to buy and great quality
Very easy to buy and great quality! Eternate was very responsive and made exchanging a ring for a different size easy and fairly quick. I would definitely recommend.
Great company to work with
Amazing customer service
Amazing customer service! I highly recommend Eternate!
Nice just not what I expected
Easy to order, customize the piece and website was easy to use. Shipping took awhile but expected given personalized piece. I bought this for my mom for Mother’s Day. My only piece of feedback is the quality is ok, but given price point I get it. What was more shocking is how tiny the gemstones are. I did a 3 stone bracelet. The pictures on the website make it look way bigger- would be great to get a scale on an actual arm. Would have passed on this knowing how tiny/delicate this piece is
The customer service was excellent
The customer service was excellent, personal, and the people I spoke with were so kind and helpful. Thank you!
Fast Delivery, Very Helpful!
Fast Delivery, Very Helpful with being Quick to Respond if help needed, Great quality in products.
These rings were so expensive and they…
These rings were so expensive and they look so cheap. The band is incredibly thin and I asked for Ruby and it looks pink.
My husbands wedding ring is incredible…
My husbands wedding ring is incredible quality and the Eternate team was a pleasure to work with. Personal engraving and great communication. My husband loved! I'll be recommending everyone!
The ring is beautiful, but thin.
The ring is beautiful, but it’s smaller than I thought it would be.
Shipping took about 2 1/2 weeks.
Ring is just as described
Ring is just as described, customer service was great
Easy choice to make
Being able to contact, and receive correspondence from customer service in a timely fashion is huge for me. Trying to secretly buy jewelry for my wife isn't easy, but Eternate sure has been helpful during this process. Mia, who I've been in contact with, has also been great handling my case.
Quality and Value are also two words that come to mind when I hold this ring in my hand. Very happy with the price point and craftsmanship in the ring design I chose. Happy customer for sure.
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