The ring we ordered came and was beautiful! Actually made my mom cry, but the gems seemed too small on the band to us. We couldn’t tell the difference between the pink tourmaline and the alexandrite r... See more
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Company details
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Fully Customizable Premium Jewelry and Wedding Bands
Contact info
19 West 34th Street Suite 1018, 10001, New York, United States
- +1 (833) 946 44 22
- service@eternate.com
- www.eternate.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 7% of negative reviews
Typically replies within 1 week
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Delicate and beautiful
This beautiful bracelet of family gem stones is delicate and so pretty!
My only wish is that it were available in white gold and not only silver.
Necklace came in a knot and wife spent…
Necklace came in a knot and wife spent approximately 1 hour unknotting and ruined the surprise/excitement.
The necklace came quickly and is…
The necklace came quickly and is absolutely beautiful! Very dainty and looks great stacked.
Fast,easy and exactly what ai ordered!
Fast,easy and exactly what ai ordered!
Paid for it…Never got it and poor customer service
I can not even tell you about the quality of the jewelry- my daughter purchased this for me about a month ago for Mother’s Day… and it said delivered but never arrived- then said delivered to a man named Lamar in another town….then when it finally did arrive in a taped up bag the box had nothing in it. The company has been giving her the run around despite US constantly inquiring about what is happening. We have provided all of the tracking information that proves this was never delivered even close to our home as well as photos of the clearly tampered product (if it was ever even in there to begin with). After weeks of not getting any customer service other than “let’s wait and see what the shipping company says,” my daughter had to dispute the claim on her credit card. To which they basically said oh well- What a shame. Maybe it was a lovely piece but I will never know. They ruined my Mother’s Day. They should have disputed with the shipping company and replaced the item weeks ago. I heard the company is Turkish- In Turkish there is an expression- yaziklar olsun- Utanmasızlar- You should be ashamed of yourselves.
I purchased a gold Vermil birthstone…
I purchased a gold Vermil birthstone ring- a little pricey for a gold vermil- I thought it would be better quality, but it did tarnish in 7 days. Customer service offered to replace my ring or upgrade with the price difference. I decided to upgrade to 10k gold. I’m so glad I did, I LOVE the ring. It’s so dainty and comfortable. It’s the flush set band. Customer service and shipping were both great.
Great ring!
Beautiful sentiment, small gems
The ring we ordered came and was beautiful! Actually made my mom cry, but the gems seemed too small on the band to us. We couldn’t tell the difference between the pink tourmaline and the alexandrite really. That being said my mom does love it a lot and has shown it off to everyone
The ring was exactly what I wanted as…
The ring was exactly what I wanted as my ‘push present’ with my daughter’s birthstone. So dainty. Shipping was also fast to Canada! Very happy and will ordering another for baby 2 when the time comes!
The ring was made with great quality
The ring was made with great quality. I also needed the ring to be shipped by a certain date and after speaking with customer service, they were able to expedite the process and have it delivered before the original expected shipping date. Great customer service and great product.
Absolutely beautiful ring for my…
Absolutely beautiful ring for my husband for our son and to honor daughter above ❤️
I received a birthstone ring of my grandchildren’s birthstones.
I received a birthstone ring of my grandchildren for Mother’s Day and it is beautiful.
I love my ring I just expected a thicker band.
I love my ring I just expected the band to be thicker. It'll definitely have to be babied so it doesn't get bent, knocked, or dinged.
Ordering was easy
Online ordering was easy. Selecting the stones was simple. Only negative was the size of the necklace and stones were slightly smaller than portrayed on the website.
The quality for the price point is…
The quality for the price point is outstanding! The customer service team is so helpful and helped me do some customization free of charge. They ship fast and the products are beautiful! I am a repeat customer and will continue to buy from this company.
Beautiful piece
Beautiful piece! Sparkling diamonds! Very satisfied! I highly recommend!
I would have liked to have known the…
I would have liked to have known the exact size of the stones- i.e. compared in a photo to a coin or another object. The stones were much smaller than they appeared in photos. The piece is still nice
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