I have used ESET for many years and have been happy with the protection. However, they send way too many unnecessary emails that I miss the important ones. I wish they had a way to filter out only t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I've been using it for over a decade. Very little overhead, fast, easy on resources. I love all the features in the Standard version, and and recently upgraded to the Premium version for VPN and other... See more
Company replied
Whenever I hear a friend complain that they were hit with some virus attack, I very quietly give thanks to ESET that I am not affected. I don't want to jinx it, but I very much appreciate ESET's atte... See more
Company replied
I have been using your product for almost 10 years now on 2 laptops. Your software is always running in the background & doesn't slow my computers down while also checking all my files, downloads, my... See more
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Company details
Written by the company
For more than 30 years, ESET® has been developing industry-leading IT security software and services to protect businesses, critical infrastructure and consumers worldwide from increasingly sophisticated digital threats. From endpoint and mobile security to endpoint detection and response, as well as encryption and multifactor authentication, ESET’s high-performing, easy-to-use solutions unobtrusively protect and monitor 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company that enables the safe use of technology. This is backed by ESET’s R&D centers worldwide, working in support of our shared future. For more information, visit www.eset.com or follow us on LinkedIn, Facebook, and Twitter.
Contact info
610 W Ash St #1700, 92101, San Diego, United States
- (619) 876-5400
- www.eset.com/us
4.3
Excellent
14K reviews
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What makes it great is that it constantly upgrades it's self.
What makes it great is that it constantly upgrades itself and stays ahead of the problems.
25 June 2026
Reply from ESET US
Thank you for your feedback.
We're glad to hear that you value the continuous updates and proactive protection.
Our goal is to stay ahead of emerging threats while providing reliable security in the background.
Thank you for your trust.
Great anti-virus device
I've been using ESET for 10 years or so and I think it is a top-notch
25 June 2026
Reply from ESET US
Thank you for your wonderful review! We are so pleased to hear that our protection has served you well for over 10 years.
I have been with this company since 2014…
I have been with this company since 2014. I have never had any problems and I’m very satisfied with this company and would not consider any other company.
24 June 2026
Reply from ESET US
Thank you for your wonderful review! Your loyalty means a great deal to us.
I had my doubts about ESET since I had…
I had my doubts about ESET since I had never heard of this anti-virus software, but it has won me over. I love that it has multi devices that can be added, as well as VPN server.
24 June 2026
Reply from ESET US
Thank you for your review!
We're glad ESET has exceeded your expectations. It's great to hear you're enjoying the convenience of protecting multiple devices and the added security and privacy provided by the VPN feature.
I only wish I knew more about…
I only wish I knew more about protecting my computer with ESET.
24 June 2026
Reply from ESET US
Thank you very much for your review.
If you're interested in learning more about how to protect your computer and stay safe online, our ESET Blog offers practical tips, expert advice, and the latest insights on cybersecurity, privacy, device protection, and online safety.
You can find our articles here:
https://www.eset.com/blog/en/home-topics/all-home/
Thank you!
written respnse provided needed information
patience of technician to not give up. I did and he completed the problem later. I was able to get back online and find the results later. Because of disability I am slow.
22 June 2026
Reply from ESET US
We're glad to hear that our agent was helpful and patient when resolving your issue. Thank you for your positive feedback! We truly appreciate it!
ESET gives me peace of mind trusting I…
ESET gives me peace of mind trusting I have the best protection. I have had it for over 15 years and will not switch.
24 June 2026
Reply from ESET US
Thank you for your wonderful review! We are so pleased to hear that our protection has served you well for over 15 years.
ESET seems more marketing oriented than…
ESET seems more marketing oriented than security focused. I'm not sure what "automatic renewal" means in the conditions to subscribe.
17 June 2026
Reply from ESET US
Automatic renewal means that at the end of your subscription period, ESET will renew your subscription automatically using the payment method you provided when you purchased it.
Auto-renewal helps prevent any interruption in protection.
You will receive a notification email 30 days before the renewal date for annual subscriptions. Once the renewal is processed, you will receive a confirmation email and invoice.
Auto-renewal remains active until disabled and can be turned off at any time through the ESET eStore Subscription Management page.
More information is available on our website:
https://support.eset.com/en/kb6205-manage-auto-renew-settings-for-your-eset-licenses
For assistance, please contact our billing support team at +1 (844) 824-3738.
They will be happy to help.
Thank you!
Everything has always been satisfactory…
Everything has always been satisfactory KEEP UP THE GOOD WORK!!!!
24 June 2026
Reply from ESET US
Thank you for your wonderful review! It means a lot to us.
Reps ability to discern my situation…
Reps ability to discern my situation and update my issue thus resolving the problem.
15 June 2026
Reply from ESET US
We are so pleased to hear about your positive experience! It's wonderful to know our team provided professional assistance.
Reply from ESET US
Thank you for your feedback.
Please contact our Technical Support Team at https://helpus.eset.com/. Our colleagues will look into the issue further.
Thank you!
Renewing
I was notified by email that my ESET would renew for 5 devices at $179,99 when my current subscription was for 1 device at $69,99, I had to get an actual body to resolve the problem but had to pay for it then which took about3 weeks off my subscription. ESET is great but renewing, up to this year had been great. Not so much anymore.
16 June 2026
Reply from ESET US
Thank you very much for your feedback!
We apologize for the inconvenience.
Please reach out to our billing support team at +1 (844) 824-3738 and they would be happy to help get this sorted out for you.
Thank you.
Reply from ESET US
Thank you for your wonderful review! We are so pleased to hear that our protection has served you well for 10 years.
Very honest and transparent protection
Unlike other information security companies, you are clearly shown what you get for the money you pay, and you CAN trust ESET to automatically renew your services with the same services at the same costs you signed up for.
23 June 2026
Reply from ESET US
Thank you for your kind review! We really appreciate it!
Reply from ESET US
We are sorry to hear about the difficulties you have encountered.
Please call +1 (866) 343-3738 and select option 2 for support. Support hours are 6:00am - 5pm Pacific Time, Monday - Friday.
Thank you!
I have had your service for several…
I have had your service for several years and have come to trust you will keep my system running smoothly and safe. It is appreciated.
20 June 2026
Reply from ESET US
Thank you very much for your review! It means a lot to us.
Eset Security
I love Eset and how well their security system takes care of my computer and cell phone. I have had them for years and had no issues in any aspect. When I need to speak with someone at customer service I always get a live person which is great these days. I could not be happier with them and the peace of mind of have with them protecting my devices.
23 June 2026
Reply from ESET US
Thank you very much for your feedback! We really appreciate your kind words.
Great service
I don't know what to say, I just love this service. I tried a lot of virus protection before ESET, and always had issues. No issues at all since switching to ESET. Been a customer for about 5 years.
23 June 2026
Reply from ESET US
Thank you for sharing your positive experience with us! We're glad to hear that you're satisfied with our product.
I renewed with ESET but I'm still…
I renewed with ESET but I'm still getting emails to renew, so although I paid for the renewal I apparently don't have coverage.
12 June 2026
Reply from ESET US
Thank you for your feedback.
Please contact us via the online support chat on our website at https://helpus.eset.com/. Our colleagues will look into the issue further.
Thank you.
Reply from ESET US
Thank you very much for your review! It means a lot to us.
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