Stephany MacDow was cordial, professional and efficient. She paid attention to detail and listened to me; the customer. In this day and age of AI etc., it's refreshing to speak with competent huma... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered NuTone bathroom fan motor replacement. It was more pricey than other offers online, however, trust Ereplacement from past experience. I’m 80 years old and the replacement part fit like a glove... See more
Company replied
I enjoy talking with Brittnie this morning as she was very knowledgeable and quick to locate the parts that I had been searching for. Also, she quickly resolved the return of the part that I had purch... See more
Company replied
The long awaited switch to my grinder finally arrived. When the package was opened the switch had been subjected to a great deal of force, bending over three (3) of the spade connectors and driving t... See more
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Company details
Information provided by various external sources
Need to fix your power tool? We offer power tool parts, accessories, diagrams and repair advice for all major brands to make your tool repairs easy.
Contact info
United States
- www.ereplacementparts.com
4.3
Excellent
14K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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you always have the parts we need
28 July 2026
Reply from Ereplacementparts
Hello,
Thank you for the great feedback. We are glad to hear you can count on us to have the parts you need. Keeping a wide selection of in stock parts available is a top priority, and it is great to know that makes a difference for your business. We truly appreciate your support and look forward to serving you again.
Mary-Ellen was very helpful with assistance.
Mary-Ellen was very helpful and pleasant. I placed a new order and it was very smooth. Thank you for your time, I am a happy customer.
28 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you so much for sharing your experience! We are thrilled to hear that Mary-Ellen was able to provide such helpful and pleasant service. It is wonderful to know your new order went smoothly and that we could make the process easy for you. We truly appreciate your kind words and your support. Thank you for choosing us, we look forward to serving you again!
She was pleasant and took care of my…
She was pleasant and took care of my order in a timely fashion.
Now
28 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for your kind feedback. We are so glad to hear that you had a pleasant experience and that your order was handled promptly. We truly appreciate you taking the time to share your experience and look forward to serving you again.
service was tremendous also the parts…
service was tremendous also the parts needed were available. also women who helped me knows parts. thank you have a great day
2 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you so much for your kind words! We are thrilled to hear you had such a great experience and that we had the parts you needed. It is especially rewarding to know our team member was able to provide knowledgeable assistance and help you find the right parts. We truly appreciate you taking the time to share your feedback, and we look forward to helping you again in the future. Have a wonderful day!
Informative
Informative, helpful, hospitable, knowledgeable !
Tremendous associate !
28 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you so much for your kind words! We are thrilled to hear that you found our website informative, helpful, and welcoming. It is especially rewarding to know that one of our associates made such a positive impression with their knowledge and service. We truly appreciate you taking the time to share your experience and look forward to serving you again!
Very simple and easy
28 July 2026
Reply from Ereplacementparts
Hello,
Thank you for your feedback. We are glad to hear you found our website very simple and easy to use. We appreciate you taking the time to share your experience and look forward to serving you again.
Pierre was Professional and Courteous
Pierre was courteous, knowledgeable, professional. He knows the products he is selling and the equipment for which the products align. A human with knowledge and experience will always be preferred by this customer over any AI.
28 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for taking the time to share your experience. We are delighted to hear that Pierre provided courteous, knowledgeable, and professional service. We will be sure to share your kind words with him.
We also appreciate your thoughts about the value of speaking with an experienced person. We understand that knowledgeable team members who can provide personalized guidance make a real difference, and we are committed to delivering that level of service every day.
Thank you for choosing us, and we look forward to helping you again.
thank you
thank you, Paula. It was hard enough finding the engine model number, but she was patient and assuring we would get there. I threw some numbers at her, and she asked me to look closer, and I saw I made a mistake when giving her the numbers. She took care of all my concerns and was very polite to deal with. Thanks again Paula
27 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you so much for taking the time to share your experience. We are thrilled to hear that Paula's patience, attention to detail, and willingness to work through the engine model number with you made the process easier. Finding the correct information can be challenging, and we are glad she was able to guide you, resolve your concerns, and provide the friendly service you deserved. We truly appreciate your kind words and your support. Thank you for choosing us!
I was having trouble online and…
I was having trouble online and Brittany made the purchase easy and quick
27 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for taking the time to share your experience. We are so glad Brittany was able to make your purchase easy and quick when you ran into trouble online. We truly appreciate your feedback and will be sure to pass along your kind words to her. Thank you for choosing us, and we look forward to serving you again.
You do not have all the parts listed…
You do not have all the parts listed that go to this weed eater / trimmer!
27 July 2026
Reply from Ereplacementparts
Hello,
Thank you for your feedback. We understand how frustrating it can be when you cannot find the part you need. We can only list the replacement parts that the manufacturer makes available to us. If a specific part is not shown on our website, it is typically because the manufacturer does not offer it as an individual replacement part. If you are looking for a particular part, please let us know the model number and the part you need, and we will be happy to check if there are any available options.
Reply from Ereplacementparts
Hello,
Thank you for your feedback. We are glad to hear that you found our site easy to use when you had the part number. We are also continually working to make it easier to find the right part, even without a part number, by improving our search tools and navigation. We appreciate you taking the time to share your experience.
Always works well
27 July 2026
Reply from Ereplacementparts
Hello,
Thank you for your feedback. We're so glad to hear our site always works well for you. We appreciate you taking the time to share your experience, and we look forward to continuing to provide a smooth and reliable experience every time you visit.
Reply from Ereplacementparts
Hello,
Thank you for your wonderful review! We are so glad to hear your order was a perfect match and arrived on time. We truly appreciate your feedback and look forward to serving you again!
Great place to get reel parts.
Only problem I had was the site didn't list my parts. I used the part numbers off of the manufacturer parts List and they had them in stock. Got the parts with in a week and they worked perfect. Will order from them again if the need arises, would definitely recommend.
23 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for your great review and recommendation! We are glad to hear the parts arrived quickly and worked perfectly for your reel. We also appreciate your feedback about our website. We are always looking for ways to improve our parts listings, and your comments help us do that. We are happy you were able to find the parts using the manufacturer part numbers, and we look forward to helping you again whenever you need us!
Good gaskets for a reasonable price and…
Good gaskets for a reasonable price and fast shipping.
25 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for your wonderful feedback! We're so glad to hear you found our gasket selection to be high quality, reasonably priced, and that your order arrived quickly. We truly appreciate your support and look forward to serving you again.
Great customer service
Great customer service! Knowledgeable- parts received were perfect- THANK YOU
17 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team and that the parts were exactly what you needed. Your feedback means a lot to us, and we truly appreciate you taking the time to share it. We look forward to helping you again whenever you need us!
Part that I ordered works great
Part that I ordered works great. I received the wrong part but they made it right and got me the right part quickly. I would definitely recommend them.
25 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for sharing your experience and for giving us the opportunity to make things right. We are glad the correct part arrived quickly and that it worked great for you. We truly appreciate your patience and your recommendation, and we look forward to serving you again whenever you need us.
It was a pleasure calling Tammy at Eparts
It was a pleasure calling Ereplacementparts! Tammy has a clear tone and she spoke slow enough so it was easy for me to understand her over the phone. This is a rare pleasure in this new world where I usually get a ROBOT VOICE or an accent at high speed from the other side of the world on a poor connection.
Tammy got my order in and took my card information in just a few minutes and I got on with my day feeling good.
I will now call her first whenever I need a strange part.
25 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you so much for your thoughtful feedback. We are truly grateful that you took the time to share your experience.
We are delighted to hear that the conversation was clear, easy to follow, and helped make ordering your part quick and stress free. Providing friendly, personal service is something we value, and it means a great deal to know that it made such a positive impression.
We sincerely appreciate your kind words and your confidence in choosing us again. We look forward to helping you find those hard to find parts whenever you need them. Thank you for being a valued customer.
Absolutely great site for ordering parts
I have used this site multiple times and never had a problem. Finding the correct parts , the simple checkout procedure, and the prompt processing are fast and consistent.
26 July 2026
Reply from Ereplacementparts
Hello,
Thank you so much for your continued support and for taking the time to share your experience! We are thrilled to hear that ordering parts has been easy and reliable every time you've visited our site. It's great to know that finding the right parts, checking out, and receiving prompt order processing have all met your expectations. We truly appreciate your loyalty and look forward to serving you again whenever you need us!
The item i ordered was no longer…
The item i ordered was no longer available from the manufacturer, but they had it. Shipping was quick and the motor fit perfectly. Thank you for a job well done.
7 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for your kind words. We are so glad we had the motor you needed when it was no longer available from the manufacturer. It is great to hear that it arrived quickly and fit perfectly. We truly appreciate your feedback and are grateful you chose us. Thank you for your support, and we look forward to helping you again whenever you need us.
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