Worst after service . Received orders and received wrong handles and had to pay $160 extra for their fault in sending wrong handles !! 😡😡🤬🤬🤬🤬won’t be getting the rest of my new build Tapware fro... See more
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I have previously worked for The English Tapware Company, used their products in our own home and recommended them to friends - as well as clients. Beautiful products, traditionally engineered and bu... See more
Company replied
Emily was very helpful in checking stock & pricing for me & was very prompt with her replies. Taps arrived very quickly & were packaged perfectly to ensure no damage. Tapware looks exactly like want w... See more
Company replied
Emily and the team from the English Tapware Company made sure my Perrin & Rowe - 260mm glass shelf was delivered to regional SA safely within 5 days of my initial purchase.. Couldn't be happier with... See more
Company details
Information provided by various external sources
We offer luxury English Perrin & Rowe traditional kitchen taps, bathroom mixers, basins, baths, showers and architectural door hardware for Australia in Sydney, Melbourne, Adelaide, Brisbane and Perth
Contact info
751 High Street, 3143, Armadale, Australia
- 1300 01 61 81
- anna@englishtapware.com.au
- www.englishtapware.com.au
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The products are beautiful and working…
The products are beautiful and working well. The long delay from placement of order to delivery is frustrating.

Reply from The English Tapware Company
wrong product provided
Unfortunately, despite being very clear about the Exact Ceramic inserts I needed to replace my broken ones, I still managed to receive the wrong inserts.

Reply from The English Tapware Company
The Best Quality Fittings and Fixtures in AU!
We thank the Team of "English Tapware"
Very professional Company and they look after us so well, with 7 Star Rated!
We have Built A French Provincial Style Home, and they had all the fittings for our home, how wonderful!

Reply from The English Tapware Company
Beautiful designs, shame about customer service.
I don't even know where to begin.
Rather than give a detailed explanation, I'm just going to leave it at this point. Don't be too surprised if you don't get stellar customer service when you pay through the nose for these products.
2 stars because the products are good quality. Nothing else is.

Reply from The English Tapware Company
The English Tapware products
The English Tapware products are beautiful and very well made. Yes, you might have to wait a few weeks for the tapware and it is pricier than others but justifiable. I have renovated a few bathrooms over many years and now wouldn’t consider anything else. The team is most helpful.
Excellent customer service
Excellent customer service. Knowledgeable and very helpful.
Everything at the English Tapware co is…
Everything at the English Tapware co is not only amazingly beautiful but excellent quality and incredibly functional. Emily was very helpful and friendly when ordering the pot filler tap and knobs and pulls for our new kitchen, I would definitely recommend them
Nothing was too hard
Nothing was too hard - beautiful products and extremely helpful staff. 10/10
Lovely service!
Wonderful products and excellent…
Wonderful products and excellent service!
Exceptional Service
I couldn't recommend Marc and the the team at The English Tapware Company enough - beautiful products and exceptional service. Particularly during Covid, when I couldn't get to the Melbourne Showroom, Marc sent me so many photos in different lights/next to different finishes to aid my selections.
Problem Door handles ( faulty mechanisms )
We have experienced problems with the mechanisms in imported brass door handles .
The ETC are always professional and prompt at remediating any problem .
Their attention to detail and follow up are excellent . ETC post sale behavior is such that you always feel confident with them as a preferred supplier r
Marc Johnson provides fabulous customer…
Marc Johnson provides fabulous customer service. He kept me well informed and was very personable.
Absolutely a 5 Star Experience!
From the moment I entered The English Tapware Company store in Melbourne, I felt not only inspired by the presentation of product and exceptional quality of design and materials used, but also delighted by the seamless level of care and support offered by the well informed staff. Because of all the above, my kitchen and laundry have been transformed! I highly recommend this company...absolutely a 5 star experience!
If you want the best fittings you can…
If you want the best fittings you can buy talk to these people if you want cheap at a discount rate don't bother
Beautiful tap ware
Beautiful tap ware . Great quality ! I ordered online due to COVID. Though it took a while to receive my order, all my emails were promptly addressed. Pretty happy would definitely shop here again
Great service and flexibility adding…
Great service and flexibility adding and removing things from my order. Team worked hard to make sure we had a great result with our bathrooms.
Great product that i am happy to use in…
Great product that i am happy to use in my projects!
Its was a pleasure to work with The…
Its was a pleasure to work with The English Tapware company, they were incredibly helpful and were very knowledgeable. I look forward to working with them again in the further.
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