Elite Supps Reviews 

7,045
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,246 reviews, reviewers overwhelmingly had a truly great and satisfying experience with this company. Customers frequently mention that the fitness products are of exceptional quality, and orders consistently arrive very quickly directly to their doorsteps. Consumers also appreciate the simple website navigation, extremely helpful staff, and wonderful overall shopping journey that makes purchasing supplements effortless. Some reviewers were not happy with occasional delivery delays, poor parcel handling, and badly damaged containers upon arrival. A few individuals also experienced frustrating website ordering glitches, confusing automated system errors, or received incorrect items instead of their original selections.

What people talk about most

Product

Customers had positive experiences with product, noting that the items are of good quality, effective, and... See more

Delivery service

Users describe positive interactions with delivery_service, noting that shipping is generally fast,... See more

Order

Reviewers highlight ambiguous aspects of order processes, with experiences varying greatly among consumers.... See more

Quality

People report positive experiences with quality, highlighting that supplements and protein powders are clean,... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery and reliable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good product & quick delivery, let down by their mobile website experience. I’m on the latest iOS version & it was almost impossible to navigate & order & I nearly gave up! Product is good - the c... See more

Company replied

Rated 4 out of 5 stars

I really love the idea of "mystery" protein powders. I had a gift card so I thought, why not order three? Yes, they were all chocolate flavoured, which is the only reason I gave 4 stars, because a dif... See more

Company replied

Rated 5 out of 5 stars

The ease of navigating through your website. Every product has very detailed information. This won't be my last time as it's hard getting quality and affordable supliments from where Im from. The fact... See more

Company replied

Rated 5 out of 5 stars

Easy online shopping experience. Opted for click and collect and products were available very quickly for pick up. Was notified via text and email. Friendly staff on arrival and pick up was seamless.... See more

Company replied


Company details

  1. #13 of 21 best companies in Online Marketplace
  2. #4 of 5 best companies in Fitness and Nutrition Service
  3. #1 of 1 best companies in Herb Shop
  4. #8 of 15 best companies in Vitamin and Supplements Store

Information provided by various external sources

Elite Supps carry the best sport supplement range, with great online deals. Make our supplement shop your first stop towards achieving your fitness goals today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
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1-star

Asks customers to review

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4.3

All reviews

(7,045)

1,206 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Product range and the sales are great

Product range and the sales are great. My only issue is that the delivery times vary greatly and take longer than the alternative options online.

16 June 2026
Elite Supps logo

Reply from Elite Supps

Hey Damian

Thank you for your feedback and for your kind words about our product range and sales we're so pleased to hear that!

We're sorry to hear that you were disappointed with the delivery time. We can see that standard shipping was selected for your order, which has an estimated delivery timeframe of 3–10 business days. Your order was delivered within this estimated window, although we understand it may have been longer than you were hoping for.

We appreciate your feedback, as we're always looking for ways to improve our delivery experience. We hope to have the opportunity to provide you with an even better experience on your next order.

Elite Supps

Rated 1 out of 5 stars

Protein powder came with the container…

Protein powder came with the container scratched and dented

16 June 2026
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Reply from Elite Supps

Hey Vincent

We're sorry to hear your protein powder arrived with a scratched and dented container. We understand this isn't the condition you expect to receive your order in, and we apologise for the disappointment.

While we take great care when packing orders, unfortunately damage can occasionally occur while parcels are in transit.

For future orders, we recommend selecting Easy Protection at checkout. This allows us to resolve issues such as damage, loss, or theft quickly and efficiently, without the need for a carrier investigation.

We appreciate your feedback and hope to provide you with a smoother experience on your next order.

Elite Supps

Rated 5 out of 5 stars

Quick delivery

Quick delivery, product as described on site

15 June 2026
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Reply from Elite Supps

Hey Wayne

We're happy you found our delivery quick and the product as described. Thanks for your support!

Elite Supps

Rated 4 out of 5 stars

Found what I needed but only had…

Found what I needed but only had limited brands for non-whey protein

27 May 2026
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Reply from Elite Supps

Hey Lena

We appreciate your feedback. We are always working to expand our product range.

Elite Supps

Rated 5 out of 5 stars

Great product

The delivery process was very efficient and the protein raw bars taste awesome.

15 June 2026
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Reply from Elite Supps

Hey Carmen

We're so happy to hear you enjoyed the efficient delivery and the delicious taste of our protein raw bars! Thank you for your positive feedback.

Elite Supps

Rated 5 out of 5 stars

Competitive pricing

Competitive pricing, great range of products and a super fast turnaround. Happy I jumped across!!

15 June 2026
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Reply from Elite Supps

Hey Steven

We're delighted to hear you appreciate our competitive pricing, product range, and fast service. Thank you for your positive feedback!

Elite Supps

Rated 5 out of 5 stars

Member friendly

Member friendly.
Good range of products.
Competitive pricing.

8 June 2026
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Reply from Elite Supps

Hey Darren

We're so glad you enjoyed our products and pricing. Thank you for your kind words!

Elite Supps

Rated 5 out of 5 stars

Elite encouraged me.

Well it was most amazing experience.. as I am member with elite but funny part was--I wasnt loging and was just checking the price of oxyshred and left the page... instantly I Got sms with discount code It encouraged me as elite knows me.. just made the purchase.. hehe

11 June 2026
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Reply from Elite Supps

Hey Adnan

We are so happy to hear about your amazing experience and that our timely discount code encouraged your purchase! We truly appreciate your positive feedback.

Elite Supps

Rated 4 out of 5 stars

Great products and service

Great specials and easy website to move around with ordering. Quick and simple makes life much easier. Delivery quick Keep up the great work.

10 June 2026
Elite Supps logo

Reply from Elite Supps

Hey Molly

We're so happy you found our specials great and the website easy to use for ordering. We appreciate your kind words!

Elite Supps

Rated 5 out of 5 stars

Elite in name and in delivery!

Always on time quick and prompt. Glass jars always wrapped in bubble wrap safely. Can not fault 1 thing with elite. My one stop supp shop!

10 June 2026
Elite Supps logo

Reply from Elite Supps

Hey Mark

We're so happy to hear you appreciate our prompt service and careful packaging! Thank you for making us your go-to shop.

Elite Supps

Rated 5 out of 5 stars

Very good service and good integrity

Very good service and good integrity. I got a faulty scale and they replaced it with no problems.
Very easy to navigate website too. Only place to improve is showinf the trust on a particular brand.

10 June 2026
Elite Supps logo

Reply from Elite Supps

Hey Lakshay

We are so glad to hear you had a positive experience with our service and website. We appreciate your valuable feedback regarding brand trust.

Elite Supps

Rated 5 out of 5 stars

Great tasting products

Great tasting products, Fast shipping, arrived within 2 days. Competitive pricing

2 June 2026
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Reply from Elite Supps

Hey Rene

We're so glad you enjoyed our products and appreciated the fast shipping and competitive pricing. Thank you for your wonderful feedback!

Elite Supps

Rated 5 out of 5 stars

Easy and great prices

Easy to browse website with a great range of products. Prices are very competitive and often cheaper than other similar suppliers.

8 June 2026
Elite Supps logo

Reply from Elite Supps

Hey Antonia

We're so glad you find our website easy to browse and our product range great. It's fantastic to hear you appreciate our competitive prices!

Elite Supps

Rated 2 out of 5 stars
Elite Supps logo

Reply from Elite Supps

Hi Rebecca

We apologise that you were not happy with our delivery times.
I can see this was delivered within two days which is well within Express shipping times.

We do hope you enjoy your items.

Elite Supps

Rated 1 out of 5 stars

Below one star

Below one star. They sent me expired goods and then said “it was 70% off” like that makes up for the fact it was expired and the box was ripped open also. It’s not about the price it’s the principle And then lied saying it’s advertised as expired when it’s not and then they are sneaky by putting the expiry on the invoice like they haven’t already been paid. Customer service is feral I wouldn’t and won’t be buying from them again. How scummy to sell expired goods in the first place. And they continue to lie by saying it was advertised as expired it was not.

18 June 2026
Unprompted review
Elite Supps logo

Reply from Elite Supps

Hi there

We're sorry to hear that you were unhappy with your experience.

We'd like to clarify that when we sell products that are past their best before date, they are heavily discounted and clearly advertised as such before purchase. The product listing includes the applicable best before date along with a disclaimer, allowing customers to make an informed decision before placing their order. The same information is also reflected on the invoice for reference.

We appreciate that purchasing products past their best before date isn't for everyone, which is why we make this information available upfront. Customers are under no obligation to purchase these discounted clearance items.

We do apologise if the condition of the outer box did not meet your expectations, as this is certainly not the experience we aim to provide. We appreciate your feedback and will continue working to improve our service.

Elite Supps

Rated 1 out of 5 stars

very very poor services

very very poor services

8 June 2026
Elite Supps logo

Reply from Elite Supps

Hi Devi,

We're sincerely sorry that your experience with us was so frustrating.

After reviewing your case, we completely understand why you were disappointed. Unfortunately, your replacement order was initially sent with the incorrect postcode despite you providing the correct details, and we apologise for that error. We then worked to find a resolution by offering to resend the order or provide a refund once the issue with Australia Post became clear.

When the replacement was arranged, there was also a mix-up with the flavour supplied. We understand how disappointing that was, especially after everything that had already happened. We offered to replace the flavour and provided a $20 gift voucher as an apology, however by that stage the product had already been opened, which meant we were unable to process an exchange under our returns policy.

We appreciate you taking the time to share your feedback. While we regret that your experience did not meet the standard we aim to provide, your comments have been taken on board and will help us improve our processes moving forward.

Elite Supps

Rated 2 out of 5 stars

Didn’t give me samples

Spent extra money to unlock free samples last time, but got given a card that said ‘sorry we are out of free samples here’s 5% off’. Just tried using the discount code and it’s not even applicable due to the current sale. So I missed out free samples and 5% off. Simply false advertising. If free samples are ‘rare’ why even advertise them if you frequently run out? I wouldn’t have felt the need to spend extra money if I knew that beforehand.

17 June 2026
Unprompted review
Elite Supps logo

Reply from Elite Supps

Hi Liv

We do apologise but samples are very rare to get from suppliers! when we run out we do offer a voucher, although this could not be used during the sale, this can be used on a non sale day.

We appreciate your feedback and hope you have a great week ahead!

Rated 5 out of 5 stars

Best site ever!…

I have begun making my orders a regular thing now with Elite Supps. Delivery is fast and packaging is perfect. It’s easy to order and find any product you are looking for.

7 June 2026
Elite Supps logo

Reply from Elite Supps

Hey Kate

We're so happy to hear you're making regular orders with us and that you find our delivery fast and packaging perfect. It's great you find it easy to order and find products!

Elite Supps

Rated 3 out of 5 stars

Pretty good supps

Pretty good supps, delivery was okay, pretty good overall

15 June 2026
Unprompted review
Elite Supps logo

Reply from Elite Supps

Hey Jack

We appreciate your feedback on our supplements and delivery. We are always working to improve.

Elite Supps

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