Good product & quick delivery, let down by their mobile website experience. I’m on the latest iOS version & it was almost impossible to navigate & order & I nearly gave up! Product is good - the c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I really love the idea of "mystery" protein powders. I had a gift card so I thought, why not order three? Yes, they were all chocolate flavoured, which is the only reason I gave 4 stars, because a dif... See more
Company replied
Everything was great except the mystery bars. I thought they'd be 12 different flavours, not 1 terrible flavour. I asked around and couldnt give them away. Had to throw them all away. Literally chargi... See more
Company replied
The ease of navigating through your website. Every product has very detailed information. This won't be my last time as it's hard getting quality and affordable supliments from where Im from. The fact... See more
Company replied
Company details
- #12 of 20 best companies in Online Marketplace
- #4 of 5 best companies in Fitness and Nutrition Service
- #1 of 1 best companies in Herb Shop
- #7 of 14 best companies in Vitamin and Supplements Store
Information provided by various external sources
Elite Supps carry the best sport supplement range, with great online deals. Make our supplement shop your first stop towards achieving your fitness goals today!
Contact info
42 Wollongong Street, 2609, Fyshwick, Australia
- enquiries@elitesupps.com.au
- www.elitesupps.com.au
4.3
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great prices
Great prices, great quality and super quick dispatch. The hoodies are very nice quality.
23 July 2026
Reply from Elite Supps
Hey
We're so happy to hear that you're impressed with our great prices, quality, and quick dispatch. We're glad you love the hoodies!
Elite Supps
Excellent quality products and really…
Excellent quality products and really good, fast service.
23 July 2026
Reply from Elite Supps
Hey shea
We appreciate your positive feedback! We are so glad you are happy with the excellent quality of our products and our fast service. Thank you!
Elite Supps
Quick service with quality products and…
Quick service with quality products and good prices.
22 July 2026
Reply from Elite Supps
Hey Troy
We're so happy to hear that you experienced quick service and found our products to be of quality and well-priced! Thank you for your positive feedback.
Elite Supps
The process of using the online service…
The process of using the online service is very convenient. And if I actually remember to check my emails, lol theres usually a discount code I can use so they're always looking out for their customers. Plus the products they stock are really good. I'm a big fan of Max's products so I like being able to stay on top. And the delivery is very prompt
22 July 2026
Reply from Elite Supps
Hey Kris
We are so glad to hear you find our online service convenient and appreciate the discount codes we offer to our valued customers. It's wonderful that you enjoy the products we stock, especially Max's, and that our prompt delivery meets your expectations. Thank you for your fantastic feedback!
Elite Supps
Reply from Elite Supps
Hey Steven
We are so pleased to hear you had a great experience with our service. Your positive feedback means a lot to us!
Elite Supps
Reply from Elite Supps
Hi Zac
For any order issues we ask that you please reach out at enquiries@elitesupps.com.au and we can asses and rectify this for you.
Thanks so much!
Elite Supps
Repeat customer.
Repeat customer.
Always satisfied with delivery, discounted products and good service.👍
19 July 2026
Reply from Elite Supps
Hey Vee
We truly appreciate your continued loyalty and kind words! We are so glad to hear we consistently meet your expectations with our service and products.
Elite Supps
Spent enough to not be charged…
Spent enough to not be charged shipping.
Then was charged shipping at checkout
13 July 2026
Reply from Elite Supps
Hi Joel
We're sorry for the confusion.
Based on your order, you qualified for free standard shipping. The shipping charge at checkout was because Express Shipping was selected instead, which incurs an additional charge.
We appreciate your feedback and hope this helps clarify what occurred. If you have any further questions, please let us know.
Elite Supps
Reply from Elite Supps
Hey Jeremy
Thank you for your feedback.
We're sorry you were disappointed with our response. We did investigate your enquiry and explained that the product is filled by weight, not by the size of the container, and that the empty space is intentional to help protect the contents during transport.
As the retailer, we're unable to alter the manufacturer's packaging or fill levels. We recommended contacting MAX's directly because they're the only ones who can review and make changes to the product's packaging or manufacturing process.
We appreciate you taking the time to share your concerns and have passed your feedback on.
Elite Supps
Reply from Elite Supps
Hey Jason
We are so happy you love our service!
We look forward to you shopping with us again in the future!
Elite Supps
Replied super fast and directed me on…
Replied super fast and directed me on the right people for my enquiry ! Thank you
29 July 2026
Unprompted review
Reply from Elite Supps
Hey there
We're so glad we could assist you quickly and connect you with the right team for your inquiry! Thank you for your kind words.
Elite Supps
Reply from Elite Supps
Hey Claire
We're so happy to hear that your order arrived promptly and that you enjoyed the free gift! We appreciate your positive feedback.
Elite Supps
Reply from Elite Supps
Hey David
We are so happy to hear that you are very satisfied with the service you received. We truly appreciate you taking the time to share your positive experience with us!
Elite Supps
Such quick delivery!
12 July 2026
Reply from Elite Supps
Hey Chloe!
We are so happy that you love our fast delivery!
We look forward to you shopping with us in the future!
Elite Supps
Tthr prompt arrival of the product.
The product arrived promptly within a specified time. The product was of good quality. Also the product was not too expensive. The product arrived in good order.
16 July 2026
Reply from Elite Supps
Hey Ana
We're so glad to hear that your product arrived promptly and in good condition! We appreciate you acknowledging the quality and value. Thank you for your wonderful feedback.
Elite Supps
Unethical insurance added
Giving this a low rating because shipping insurance was added for $6 automatically without me noticing
17 July 2026
Reply from Elite Supps
Hey Andy
Hi,
We're sorry to hear about your experience.
Our Shipping Protection is added during checkout to help protect customers against parcels that are lost, damaged, or stolen in transit. It is completely optional and can be removed at any time before completing your purchase if you choose not to include it.
We appreciate you taking the time to share your feedback and will pass your comments on to the relevant team for review.
Elite Supps
Reply from Elite Supps
Hey Raj
We appreciate your positive feedback! We are so glad you are happy with our customer service and product selection. Thank you for your support!
Elite Supps
Easy to place and pick up orders
9 July 2026
Reply from Elite Supps
Hey Cara
We're happy to hear that placing and picking up orders was easy for you. We appreciate your positive feedback!
Elite Supps
Reply from Elite Supps
Hey Bec
We are so glad you enjoyed our product and the fast delivery. We appreciate your positive feedback!
Elite Supps
Unreal service
Unreal service, ordered and within 2 days ordered was at my doorstep. Products were all quality as well.
16 July 2026
Reply from Elite Supps
Hey Gregory
We're so happy to hear that your order arrived quickly and that you are pleased with the quality of our products! We appreciate your kind words.
Elite Supps
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.