I really love the idea of "mystery" protein powders. I had a gift card so I thought, why not order three? Yes, they were all chocolate flavoured, which is the only reason I gave 4 stars, because a dif... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Almost a 5 star . Would be a 5 star if we could choose from free gifts. I got nasal strips for spending certain amount which i never use . Instead protein sample or shaker like other website has would... See more
Company replied
It’s a great product but I bought the choc bliss this time and Inprefer the vanilla. Having said that next time I will try another flavour given the variety they have! Super easy fast delivery and c... See more
Company replied
Delivery times are good, and all the products I’ve ordered have been of good quality and undamaged. Prices are a bit high, especially with the flat delivery cost. My usual go-to site, especially when... See more
Company replied
Company details
- #12 of 20 best companies in Online Marketplace
- #4 of 5 best companies in Fitness and Nutrition Service
- #1 of 1 best companies in Herb Shop
- #9 of 17 best companies in Vitamin and Supplements Store
Information provided by various external sources
Elite Supps carry the best sport supplement range, with great online deals. Make our supplement shop your first stop towards achieving your fitness goals today!
Contact info
42 Wollongong Street, 2609, Fyshwick, Australia
- enquiries@elitesupps.com.au
- www.elitesupps.com.au
4.3
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Amazing Products
Great communication with shipping, confirmation of order and packaging. Products arrived perfectly in tact.
15 July 2026
Great online service and order arrived…
Great online service and order arrived fairly quickly.
14 July 2026
Great Products at a Great Pr
I recently purchased my supplements online from Elite Supplements and was extremely impressed with the entire experience. The website was easy to navigate, the product range was extensive, and ordering was quick and straightforward. My order arrived promptly, was well packaged, and everything was exactly as described. The quality of the products and the excellent service have given me confidence to shop with Elite Supplements again, and I would highly recommend them to anyone looking for reliable supplements at competitive prices.
7 July 2026
Good products with decent delivery…
Good products with decent delivery times and simple enough to online order.
Would like a loyal customer % off at purchase if thats a thing 😉.
13 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Elite Supps
Hey Ashleigh
We're so glad to hear you find our online shopping experience easy! We appreciate your positive feedback.
Elite Supps
Quick delivery convenient to nearby…
Quick delivery convenient to nearby AusPost parcel locker
5 July 2026
Reply from Elite Supps
Hey Aaron
We're so glad to hear you appreciated our quick delivery and convenient parcel locker option!
Elite Supps
The product is always good and it…
The product is always good and it arrives very quickly
3 July 2026
Reply from Elite Supps
Hey Dianne
We appreciate you sharing your experience. We're so happy to hear you received very quick delivery and love the product!
Elite Supps
Reply from Elite Supps
Hey Colleen
We're delighted to hear our communication and product delivery met your expectations. Thank you for your kind words!
Elite Supps
Order came faster then expected
Order came faster then expected, ordered on a Saturday it came Tuesday, was packaged well and all my items were correct, the freebies are a nice touch too, prices were fair and can say with 100 percent certainty this will br my go to shop for protein.
12 July 2026
Reply from Elite Supps
Hey there
We are so happy to hear that your order arrived quickly and that everything was correct and well-packaged. We appreciate your kind words about our fair prices and the freebies. We look forward to being your go-to shop for protein!
Elite Supps
Purchased the mystery bottle or shakers…
Purchased the mystery bottle or shakers so purchased 5 hoping I get a mix and got the exact same bottle 5 times. I understand the mix up but when I touched base to address it they basically Whiped their hands with it and said it’s bad luck.
20 July 2026
Unprompted review
Reply from Elite Supps
Hey there
Thank you for taking the time to leave your feedback.
We're sorry to hear you were disappointed with the Mystery Shaker/Bottle promotion. As the name suggests, each Mystery Shaker/Bottle is selected at random based on the stock available at the time your order is packed.
While purchasing multiple mystery items can certainly result in a mix of products, it can also mean receiving the same item more than once depending on current availability. Unfortunately, we're unable to guarantee a variety of different bottles or shakers as part of this promotion.
We understand this wasn't the outcome you were hoping for, and we appreciate you sharing your feedback. We'll be sure to pass it on to our team for consideration in future promotions.
Elite Supps
Protein arrived open & damaged
Protein arrived open & damaged. I asked for assistance from Elite Supps and received a reply stating they cannot assist as I didn’t take up extra insurance. I replied & said this cannot be used though and needs to be disposed of, how can they accept money for a product that isn’t usable? I was advised they COULD have helped me but now it’s been disposed of they can’t. I then replied & stated it hasn’t been disposed of yet so please advise my next steps? Another reply stating they stand by that they can’t help me as it’s damage due to transit/courier. So a $70 purchase not usable on receipt and no customer service at all to help their customer.
So beware- if you don’t add EXTRA insurance they won’t take responsibility for anything or provide any type of service to their customers. I will never order from here again.
21 July 2026
Unprompted review
Reply from Elite Supps
Hi Stacey,
Thank you for your feedback.
We're sorry to hear you were disappointed with the outcome of your enquiry.
At checkout, we offer Easy Protection as an optional service to cover orders that are lost, stolen, or damaged during transit. Unfortunately, this option was not selected on your order. As outlined at the time of purchase, where Easy Protection is declined, we aren't able to provide compensation or replacements for damage that occurs during transit.
We appreciate that this wasn't the outcome you were hoping for. Our responses were based on the terms of the shipping option selected with your order and were applied consistently.
Thank you again for taking the time to share your experience.
Elite Supps
Reply from Elite Supps
Hey there
We're delighted to hear that you found the online ordering process easy and that you received a genuine product! Thank you for your positive feedback.
Elite Supps
Easy online shopping experience
Easy online shopping experience. Opted for click and collect and products were available very quickly for pick up. Was notified via text and email. Friendly staff on arrival and pick up was seamless. Have purchased from elite supps previously with similarly smooth experience.
4 July 2026
Reply from Elite Supps
Hey there
We are so pleased to hear that your online shopping experience and click-and-collect pickup were seamless. It's wonderful to know our staff provided friendly service and that you consistently have smooth experiences with us. We truly appreciate your kind words!
Elite Supps
Excellent thank you
8 July 2026
Reply from Elite Supps
Hi there
We are so happy that you enjoyed the service!
We look forward to you shopping with us again in the future!
Elite Supps
Efficient service and a good price.
9 July 2026
Reply from Elite Supps
Hey Craig
We're so happy to hear that you found our service efficient and our prices good. Your positive feedback is greatly appreciated!
Elite Supps
Reply from Elite Supps
Hey there
We're so happy to hear that you had such a positive experience with our service, communication, and delivery! Your kind words mean a lot to us.
Elite Supps
Bought some protein bars was wonderful…
Bought some protein bars was wonderful and delivery was good
9 July 2026
Reply from Elite Supps
Hey Brandon
We're so happy to hear that you enjoyed the protein bars and that the delivery was good. Thank you for your wonderful feedback!
Elite Supps
Good product & delivery but bad mobile website experience
Good product & quick delivery, let down by their mobile website experience. I’m on the latest iOS version & it was almost impossible to navigate & order & I nearly gave up!
Product is good - the chocolate mug cake is much nicer than the red velvet.
2 July 2026
Reply from Elite Supps
Hey Tova
We appreciate your feedback on our product and quick delivery. We're truly sorry to hear about the difficulties you experienced with our mobile website. We are actively working on improving our mobile experience to ensure a smoother ordering process for everyone. We're glad you enjoyed the chocolate mug cake!
Elite Supps
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