ElectroMarket.co.uk Reviews 

1,628
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery service and the knowledgeable sales team who always provide great advice and support regarding musical equipment and sound systems. People note that the ordering process is very straightforward, making it easy to find and purchase the right items for their needs. Some reviewers were not happy with receiving damaged or faulty products that required extra time and effort for replacements or repairs. However, consumers generally feel that the great value, helpful support, and overall product quality easily make up for these occasional delivery or item issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items are well made, arrive on time,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast shipping times and... See more

Service

Consumers find service to be positive, highlighting an amazing experience with helpful and knowledgeable... See more

Order

Users describe positive satisfaction with the order process, highlighting that websites are easy to use and... See more

Quality

Clients share positive opinions on quality, consistently highlighting well-made products and great value for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... See more

Company replied

Rated 5 out of 5 stars

I bought a speaker system but overestimated the power requirement for the occasion. I spoke with customer services who were very helpful and guided me through the return process. I duly arranged and p... See more

Company replied

Rated 5 out of 5 stars

We had ordered some snow liquid for our school. It was next day delivery, however the item had not been delivered. We got in touch with Electromarket and explained the situation. The item was with the... See more

Company replied

Rated 5 out of 5 stars

My husband loves snow so purchased a snow machine for part of his birthday/retirement gift Haven’t had a chance to use it yet but look forward to doing so Excellent service and very speedy delive... See more

Company replied


Company details

  1. Electronics Store

Written by the company

Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,628)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Deceitful practises.

I bought a Beamz Athena laser show in March. After using it a few times it began to cut out every fifteen minutes or so, but their website stated 3-4 hours in the q&a section.

So I added a negative review in the review section.

But they didn’t publish it.

So how can you trust a company who cherry picks good reviews and drops the bad ones, it’s the sign of a company full of Essex barrow boys, not a professional and honest organisation. And on this basis I cannot deal with untrustworthy people.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service, products and pricing

I ordered a product from Electro Market on a Sunday and was pleasantly amazed when it arrived the next day! Amazing service and a great product at a great price.

23 August 2026
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Clark, thank you so much for the 5-star review - We're glad to hear our next-day delivery service arrived as scheduled, if you have any future enquiries, please get in touch!

Rated 5 out of 5 stars

Great Comany

The item I ordered was delivered promptly and safely. Purchased at a good price. I will definitely purchase from ElectroMarket again.

1 September 2026
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Thank you for your fantastic review! We're delighted to hear that your order arrived promptly and safely, and that you were happy with the price. We really appreciate your support and are thrilled to hear you'll be choosing ElectroMarket again. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Am excited with the product because the…

Am excited with the product because the past buyers says much good about the product so I'm happy. Product is meant to ship 🚢 to Africa 🌍 and is currently waiting to go to Africa. Hope it will be OK 👍 like other buyers praise it. Also one of my friend bought the same from Amazon. Nice one

20 December 2025
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hello, thank you for the 5 star review, we really apprecite the feedback!

Rated 4 out of 5 stars

Its Good being able to talk to real…

Its Good being able to talk to real people to progress enquiries questions and sort out problems. staff have been very helpful and recently corrected and progressed an order very promptly after a glitch with PayPal not passing the order through the system. I am very happy with the value products and customer service I receive from Electromarket.

18 August 2026
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Thank you so much for your fantastic review! We're delighted to hear that you've been happy with both our products and customer service. We pride ourselves on being available to speak to real people and helping customers resolve any issues as quickly as possible. We're especially pleased that we were able to get your order corrected and processed promptly after the PayPal issue.

Thank you for choosing Electromarket and for your continued support. We really appreciate it and look forward to serving you again!

Rated 5 out of 5 stars

Very easy to order on the site

Very easy to order on the site, with a good choice of items.
Excellent delivery service

17 August 2026
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Thank you for the 5 star review, we really appreciate it!

Rated 5 out of 5 stars

Quick delivery and fantastic…

Quick delivery and fantastic communication would recommend using I definitely will be A+++++

10 August 2026
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi, thank you so much for the 5 star review! We really appreciate it and look forward to helping with any future enquiries you may have.

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, fast delivery, kept informed on delivery day and time and items as described. Would highly recommend this company.

8 August 2026
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Mark, thank you so much for the great review, it's good to hear you're so pleased with the service provided!

Rated 5 out of 5 stars

Great value

Easy order quick delivery and very good value for money

10 August 2026
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi, thanks for the 5 star feedback, we really appreciate it!

Rated 5 out of 5 stars

Quality DJ Booth

Quality DJ Booth,
The ordering was simple and delivery was quick.
Will definitely order again. Lots of products on sale.
And at good prices and discount codes as well.

3 August 2026
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi, thank you for the 5 star review, it's really appreciated. We look forward to hearing from you again, and will be more than happy to help with any queries you may have on what to pair with your new booth!

Rated 5 out of 5 stars

First class

First class product, the box with the speakers was damaged but there was no damage to the speakers at all

29 July 2026
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hello, thank you for taking the time to leave such positive feedback. We're sorry to hear the box was a little worse for wear on arrival, but it's good to know the packaging did its job and everything arrived in one piece. Let us know if you need any other assistance with your order, we'll be happy to help!

Rated 5 out of 5 stars

Fantastic speakers good quality &…

Fantastic speakers good quality & price
great communication & free next day delivery 10/10
CHEERS

4 August 2026
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi, thank you for the 10/10 response, it's always great to hear we've delivered on our service promise, we hope you're enjoying your order!

Rated 5 out of 5 stars

Everything was on point

Everything was on point. From the dispatch to the delivery. And you were true to your word

29 July 2026
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi, thank you for the 5 star feedback, it's great to hear we provided the service as expected!

Rated 5 out of 5 stars

The radio is excellent and the delivery…

The radio is excellent and the delivery was very fast which was surprising as I have had many problems with Evri in the past.
Your delivery courier was quoted as Yodel on the order.If I had known it would be Evri,I wouldn't have ordered from you, but in the end I have a superb radio.
Thank you.

22 July 2026
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hello Richard, Thanks so much for taking the time to leave us a positive review! Apologies for any issues with the courier. We're very happy to hear that you are enjoying your order. All our best

Rated 1 out of 5 stars

Sadly fenton home speakers don't bother…

KSadly fenton home speakers don't bother buying them, cone is made of paper my 8hmz Sony amp should have been perfect for 8hmz fentons Sadly not, without have amp on high which I dont ever do afte 4 mouths the speakers just went on me while I was listening to music, contacted you about this matter and your answer was you had them to loud my fault plus only had 60 days warranty but that isnt the point the speaker are rubbish, customer service is poor so I hope this review stay up because customer need to know how you deal with them, 50bpounds isnt a lot of money really the point is the speakers cone is paper poorly made one unhappy camper my name is john tuvey after reading your reply if thr speakers blow its because there poorly made, I choose your speakers because they would work with my amp.. your just a poorly run company using any reason not to correct the issue, its done now I just hope no sucker has to waste their money buying your poorly made speakers

6 July 2026
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hello John,

Thank you for taking the time to leave feedback regarding your order, we are sorry for any inconvenience caused by this situation.

As was discussed with our customer service team, we offer a 2 year manufacturing warranty with our product, which your speakers were returned under. After our inspection of the goods, we found the drivers to be blown, and this is not an issue covered as a manufacturing fault.

We are still happy to provide the service of a repair on the speakers, but this is a chargeable option as it is not covered by the manufacturing warranty. If you would wish to proceed with this outcome, please reach out to our customer service team who will be happy to help get this resolved.

Kind regards
Electromarket

Rated 5 out of 5 stars

The record case turned up with in 48hrs…

The record case turned up with in 48hrs as promised and exactly as requested

4 July 2026
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Matthew, thank you for the 5 star review, so good to hear it arrived as promised!

We look forward to helping with any future enquiries you might have.

Kind regards
Team Electromarket

Rated 5 out of 5 stars

Great product and customer service

Great product and customer service. My parcel was “lost” by Evri but Electromarket quickly arranged for a replacement to be sent, via In-Post, which I received the next day. I found customer service to be excellent and no hanging on the phone for hours waiting for a representative to answer.

8 July 2026
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Philip, thank you so much for the 5-star review - we're glad we managed to resolve your issue so efficiently, and look forward to any future enquiries you may have

Rated 5 out of 5 stars

Superfast delivery

Superfast delivery. Does what it says on the tin

1 July 2026
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Gavin, thanks for the gret review, we really appreciate the 5 stars!

Rated 5 out of 5 stars

Superfast delivery

Superfast delivery
Great quality, at a good price
Sounds amazing

27 June 2026
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Stuart, thank you for leaving the 5 star review, we really appreciate it!

Rated 5 out of 5 stars

Awesome Sales Team

The knowledge of the sales team is amazing and I listen to their advice and have purchased numerous items based on this and I’ve never been let down.
The delivery service is equally excellent.

25 June 2026
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Ian, thank you so much for leaving another fantastic review.

It's always nice to hear when we're providing the great service we hold ourselves to - Look forward to helping with any future enquiries you might have!

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