Elan Vacations Reviews 

156
TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

Horrible customer service. I rented Sand Dancer through Elan Vacations. The house was amazing, the filth was not. The kitchen had not been cleaned; pasta sauce on fronts if cupboards and in drawers... See more

Rated 5 out of 5 stars

Very simple, Elan Vacations go the extra step with customer service. beginning with great location for check, offer free food and drinks. Any calls promptly if any concerns about the house you've r... See more

Rated 5 out of 5 stars

The house was just wonderful, had some wear, but the pool, private boardwalk to the beach, and the views made it absolutely perfect!! My whole family enoyed playing in the pool, using the spa, walking... See more

Rated 5 out of 5 stars

My husband and I, along with our children and grandchildren (8 people total) spent an amazing week at OBX to celebrate our 50th wedding anniversary We stayed at Sea to Sound which was absolutely perfe... See more

Company details

  1. Travel & Vacation

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Find your perfect Outer Banks rental and find out why Elan Vacations is the leader for great vacation rentals in the Outer Banks!


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4.4

Excellent

TrustScore 4.5 out of 5

156 reviews

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4.4

All reviews

(156)

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Rated 4 out of 5 stars

We enjoyed our stay with Elan and the…

We enjoyed our stay with Elan and the starter pack, linen and towels are a nice touch. The interior of the property was clean and tidy with no complaints. Being the owner of a property maintenance company I have to say the exterior of the property could use some maintenance, there were some cedar shakes missing randomly from the siding and one of the front wooden steps was warped and sticking up in the air so I stomped it down so no one would trip and fall. I know the salt air is hard on the exterior of these homes and they require constant maintenance but the exterior of this home could have used some attention before rental season started. In a community of many beautiful homes this home stood out as the black sheep as we rode around the neighborhood on our bikes. To be fair the rental price for this property was very reasonable in my opinion and may have reflected that it may have needed some sprucing up on the exterior but hard to tell from the pictures.

My only other complaint was that we like to do a lot of grilling out and the grill brush at the home had not one bristle left on the brush as it was literally just the handle itself making it impossible to clean the grill grate, I had to ball up some aluminum foil to try and clean the grate. Not a big issue but ended up being a pain by the end of the week. We would consider renting with Elan again but we'd probably chose a different property.

23 June 2018
Unprompted review
Rated 4 out of 5 stars

Wonderful stay at Sea Sunrise

Wonderful stay at Sea Sunrise. Perfect location just a few steps to the beach. Wonderful restaurants and sights. Elan was quick to solve any issues and answer questions.

We enjoyed our stay and will recommend this oasis in south Nags Head.

13 June 2018
Unprompted review
Rated 4 out of 5 stars

Good rental just off the beach

Good rental just off the beach. Easy reservation process and friendly, responsive personnel at Elan. Smooth check in and check out. We had a group of eleven (eight adults, three kids) and had plenty of space. Having a bathroom for each bedroom and all linens included was a big plus. Decent pool and spa, and plenty of kitchen accessories for use. Easy access to the beach, short two minute walk, and plenty of dining, grocery and shopping options close by. The beds and pillows weren’t very comfortable. The wi-fi was out for most of our stay, and had to pause for technicians to enter and repair the issue on two separate days. The tub in one of the bathrooms was stopped up to the point of having to use plunger to release the blockage. In all, good rental property for the price.

13 June 2018
Unprompted review
Rated 3 out of 5 stars

Not Bad

Easy to deal with people, but the house needed some up keep done.

12 June 2018
Unprompted review
Rated 5 out of 5 stars

Customer service was polite and…

Customer service was polite and friendly. The property rented was exactly as advertised. The “to get you started” bundle was much appreciated and served us much of the week.

12 June 2018
Unprompted review
Rated 5 out of 5 stars

great experience!

Everything was top notch- excellent property and excellent service. Thank you for a great vacation!

12 June 2018
Unprompted review
Rated 5 out of 5 stars

Loved it!

Great for families! We had 3 kids 3 and under, the place worked out great! Not as convenient for older people who may have trouble doing a lot of steps, especially the steps to the beach were difficult for our grandmother. We hope to be back some day and will definitely look for a house throughout Elan again!

12 June 2018
Unprompted review
Rated 4 out of 5 stars

After many years of vacation in OBX

After many years of vacation in OBX, it was nice to get into the house @ 3 pm. Leaving for 9 am was better with traffic.
The hotdogs and drinks on the way to the beach was a nice break. Parking at Elan's was easy.
When one of the beds at the house wasn't made, they came right away.
the house was a great location for the sound and beach, able to walk without problems

12 June 2018
Unprompted review
Rated 5 out of 5 stars

Great people always got right backto us on anything

Great people always got right back to me when I had a question had a little problem with the bird in the vent they somebody there the next morning took care of it location was great the house was great only thing was the weather and that is not in their control but the last days were absolutely gorgeous would go back there or one of their other locations in a heartbeat

12 June 2018
Unprompted review
Rated 5 out of 5 stars

Terrapin Station was everything and…

Terrapin Station was everything and more than we could have asked for in a rental for our family of 20. Great location, very clean...well suited for adults and children. Elan is a rental company we will gladly use again and recommend to others.

12 June 2018
Unprompted review

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