Spectacular piece, but don't think I can have a few links removed to size it better.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Since 1979, Effy Hematian has been designing some of the world's most distinctive jewelry. At its core, Effy's business is built around family and community. Effy has been living, designing and manufacturing is the U.S. for more than three decades, and every meticulously handcrafted piece of jewelry is infused with his creative vision.
Contact info
New York, United States
- 8772753339
- customercare@effyjewelry.com
- www.effyjewelry.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 13% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Your website was easy to navigate and…
Your website was easy to navigate and the necklace I purchased is beautiful
Brilliant color!
Fed exp did not deliver my package
Fed exp did not deliver my package. We waited and waited at home. When I called them yesterday, I was informed it will be delivered by 8 pm. Now am told to pick up my package. No thank you. I really like the jewelry I purchased (3 rings). If I have to pick it up then I have no choice but to cancel my order.
Customer support is professional and…
Customer support is professional and refund policy is accurate. Excellent company. G
Why I love EFFY
i love EFFY, I trust them100%. I have a bracelet that need to be length and they were glad to do it. I also bought a lot of Jewelry on the recent Charter Cruise and once I got home I sent the needed funds to release my items from hold. I can hardly wait for them to show up > show I can show the piece around. I love it. And again I will say the cruise was great.
EFFY VIP Experience
The staff was great and very helpful. The jewelry was exquisite and beautiful. The staff was very pleasant.
Alessandro is great to work with
Alessandro is great to work with
The prices were very good
Nice item for my grand daughter who…
Nice item for my grand daughter who loved it , said it was soooo cute and elegant on a cruise ship she was on. Too pricey for her as she is 18 years old . So this grandma bought it as a Christmas gift. Too pricey for me too as I am in social security , but the joy on her face will be priceless.
I love Effy Jewelry
I love Effy Jewelry! The most beautiful pieces I’ve ever seen! Of course, I have to say the watercolor collection is my favorite! Everyone at Effy is so good to work with and I’ve never been disappointed!! And I’m always looking forward to the next beautiful piece I’m going to get!
The jewelry is top quality. Thank you
The jewelry is top quality and beautiful. 5 star!!
I love it very special.😀
I was unaware of the amount of import duty applied to the delivery. Big surprise.
AU $90 delivery. + AU$268 duty.
Added a lot to the purchase.
I am really happy with the piece, but will only buy while on a princess cruise from now on.
So that will not be often.☹️
FedEx needs improvement!
When I finally received my Husbands ring, it was all we hoped it to be and more, but my experience with FedEx was disastrous!! Their customer service was below average, and it took three days extra to receive my Husbands ring!!
I have purchased 4 pieces of exquisite…
I have purchased 4 pieces of exquisite jewelry from Effy, and every piece is beautifully designed and constructed with quality. The value of my jewelry for the investment is outstanding! Thank you, Effy!!!!
I have been unable to get my jewelry…
I have been unable to get my jewelry because of the restrictions placed by your company.
You make it too difficult to get any packages. Most people have to work and are unable to be available for signature deliveries. I order a lot of items including jewelry from other vendors, but I have never seen the type restrictions placed that I can not pick up what I bought.
I will not buy more items from your company because of these rules and restrictions.
The jewelry is perfect and delivery was…
The jewelry is perfect and delivery was fast.
First experience using Effy online
First experience using Effy online. Simple to use web sight and ring arrived on time. Will probably use web sight again as our cruise days are limited.
My last two purchases from Effy …
The last two purchases from Effy have been disappointing to say the least. A red ruby ring posted on their website came in pink and not red.
It was celebrating our 40th anniversary which is ruby and to match my wife’s red ruby pendant. My wife liked the ring but not the color.
I don’t believe I will be using Effy as my to go jewelry connection in the future. Very upsetting as it took me hours to find the right ring and no match.

Reply from Effy Jewelry
Effy's jewelry unique
I value Effy's jewelry because it's unique and high work quality.
Perfect colors
Perfect colors! The best purchase I've made this year! Extremely fast delivery!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






