Effy Jewelry Reviews 

6,081
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally dedicated staff members who consistently go above and beyond to help shoppers find the perfect fine jewelry items for special occasions. Many passionate buyers deeply appreciate the stunning visual designs, gorgeous intricate details, and wonderful quality craftsmanship of their favorite rings, bracelets, and necklaces. However, some people mentioned that small diamonds or precious stones unexpectedly fell out of their new purchases shortly after initial wear. Shoppers also reported significant frustration and unhelpful responses from customer support representatives when seeking necessary product repairs or addressing various warranty claims.

What people talk about most

Product

People report ambiguous experiences with product quality, highlighting both stunning designs and significant... See more

Quality

Customers had ambiguous experiences with quality, revealing a stark contrast in product satisfaction.... See more

Customer service

Consumers find customer service to be ambiguous, experiencing a sharp division in their encounters. While... See more

Price

Reviewers mention mixed feedback about price, expressing frustration over perceived overpricing. Many... See more

Staff

Customers consistently note ambiguous experiences with staff, reflecting mixed feelings about the service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with Monique onboard Celebrity Edge during my cruise 30 Nov - 12 December. Monique was very happy to help find a piece that was to my style and budget and went above and beyond. Love... See more

Rated 5 out of 5 stars

My item was out of stock online, so I sent an online request to be notified if the item return to stock. Once the item was back in stock, I was informed, sent an estimate and also an online invoice t... See more


Company details

  1. Jewelry Designer

Information provided by various external sources

Since 1979, Effy Hematian has been designing some of the world's most distinctive jewelry. At its core, Effy's business is built around family and community. Effy has been living, designing and manufacturing is the U.S. for more than three decades, and every meticulously handcrafted piece of jewelry is infused with his creative vision.


Contact info

3.9

Great

TrustScore 4 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(6,081)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great jewelry

The jewelry is well made and tasteful--never guady. I love the fact that Effy jewelry is made in the USA.

28 August 2024
Rated 5 out of 5 stars

Great Jewelry

I have several pieces. All are good quality. The ring I purchased was exactly as expected and came in a few weeks.

22 August 2024
Rated 5 out of 5 stars

Excellent quality

Beautiful jewelry, excellent quality. Really pleased with whole transaction. My jewelry looks even better than the photo.

22 August 2024
Rated 5 out of 5 stars

EFFY jewelry is the best.

I love EFFY jewelry. I feel like they are my personal jewelry. I cannot say enough about the dedication of each of EFFY employees. They take care of you as if you are the only client they have.
I have also noticed the high quality of their jewelry in comparison to others. I can tell when you wear a piece of jewelry from them, you know you have the very best.
If you are considering a purchase of a special jewelry, I highly recommend you try them first. You will be glad you did

7 August 2024

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