eezyimport Reviews 

681
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers deeply appreciate the platform's highly intuitive user interface and the dedicated support team that guides them smoothly throughout. People frequently mention that staff members are exceptionally patient, quick to respond, and extremely helpful with documentation. Some reviewers were not happy with specific platform limitations, noting a slight learning curve and certain restrictions on editing filings. However, most consumers found the step-by-step professional assistance extremely valuable for successfully managing complex customs paperwork. Users consistently praise the streamlined online system as a reliable tool for handling international shipping tasks.

What people talk about most

Customer service

People report positive experiences with customer service, noting that support agents are consistently... See more

User experience

Clients share positive opinions on user experience, highlighting how the platform makes importing simple and... See more

Response time

Consumers find response time to be extremely satisfactory, highlighting that people receive very swift... See more

Staff

Customers had positive experiences with staff, frequently highlighting helpful support agents who guide... See more

Service

Reviewers mention positive feedback about service, noting that the entire process is smooth with great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eezyimport made the import process much easier for me as a first-time vehicle importer. They helped with the customs paperwork and answered my questions along the way. The process had a lot of steps,... See more

Company replied

Rated 5 out of 5 stars

I'd never imported anything before my Japanese Kei Truck. The folks at Eezyimport handled everything and set my mind completely at ease. They handled all my missteps with grace and kept me squared... See more

Company replied

Rated 5 out of 5 stars

This service has made a very confusing process, for a layman such as myself, very simple. The chat service from your associates is the best I've encountered. Also, your pricing is excellent! Thank... See more

Company replied

Rated 5 out of 5 stars

As a regular client of Eezimport, we can confidently say they’ve been consistently excellent 👏 What keeps us coming back is how simple and hassle-free they make everything. The entire process... See more

Company replied


Company details

  1. Customs Broker

About eezyimport

Written by the company

eezyimport.com



eezyimport’s mission is to provide a digital Supply Chain platform that puts the shippers in the driver’s seat.
We are driven to simplify the Supply Chain process, enhance customer profitability on every shipment, and disable the reliance on multiple mediators.
We are constantly expanding the community of independent shippers and now, our clients who already chose the “eezy way,” are driving demand for future eezyimport applications.


Contact info

4.9

Excellent

TrustScore 5 out of 5

681 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(681)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional, helpful & impressive

As usual, eezyimport went out of their way to assist me by proactively calling me with issues and actions required. Every interaction with them has been professional, helpful and impressive. There is no end to their patience as I struggle to understand the processes, terms and complexities.

24 December 2024
Rated 5 out of 5 stars

The support that was available was supper!

This was our first time using eezyimport and I can assure you that it won't be the last. The support team walked us through each and every step until we set to go. I would recommend to all of my business partners that has to have a bond in place to move their shipment.

13 December 2024
Rated 5 out of 5 stars

Wonderful teachers

This is my third time with Eezy import. Every time I am impressed more and more. There are so many positive aspect of their dealings however this time I will concentrate on one. They are a very good teaching team. Mark & NIna are very patient, does not get irritated or irked, imparts guidance and knowledge with ease & smiling demeanour. I was a total novice but now I am reasonably competent in filing for cargo release. All credit goes to Mark & Nina. A great company, I would recommend for everyone.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

GOOD EYE

THEY EXAMINE YOUR DOCUMENTS VERY CLEARLY, AND MAKE SURE YOU DON'T HAVE ANY MISTAKES. OUTSTANDING WORK.

29 November 2024
Rated 5 out of 5 stars

Awesome chat support

Awesome and lightning fast chat support for someone who does not know the technical process of importing whatsoever. They know their trade and they're good at it. Let them help you.

18 November 2024
Rated 5 out of 5 stars

Professional Agents

Professional Agents
Having never done this before, I really struggled due to the manufacturer not forwarding all information necessary. When customs rejected my filing I was emailed and didn't realize it, then called by your agent to help me fix my errors. He was very professional and helpful.

20 November 2024

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