eezyimport Reviews 

681
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers deeply appreciate the platform's highly intuitive user interface and the dedicated support team that guides them smoothly throughout. People frequently mention that staff members are exceptionally patient, quick to respond, and extremely helpful with documentation. Some reviewers were not happy with specific platform limitations, noting a slight learning curve and certain restrictions on editing filings. However, most consumers found the step-by-step professional assistance extremely valuable for successfully managing complex customs paperwork. Users consistently praise the streamlined online system as a reliable tool for handling international shipping tasks.

What people talk about most

Customer service

People report positive experiences with customer service, noting that support agents are consistently... See more

User experience

Clients share positive opinions on user experience, highlighting how the platform makes importing simple and... See more

Response time

Consumers find response time to be extremely satisfactory, highlighting that people receive very swift... See more

Staff

Customers had positive experiences with staff, frequently highlighting helpful support agents who guide... See more

Service

Reviewers mention positive feedback about service, noting that the entire process is smooth with great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eezyimport made the import process much easier for me as a first-time vehicle importer. They helped with the customs paperwork and answered my questions along the way. The process had a lot of steps,... See more

Company replied

Rated 5 out of 5 stars

I'd never imported anything before my Japanese Kei Truck. The folks at Eezyimport handled everything and set my mind completely at ease. They handled all my missteps with grace and kept me squared... See more

Company replied

Rated 5 out of 5 stars

This service has made a very confusing process, for a layman such as myself, very simple. The chat service from your associates is the best I've encountered. Also, your pricing is excellent! Thank... See more

Company replied

Rated 5 out of 5 stars

As a regular client of Eezimport, we can confidently say they’ve been consistently excellent 👏 What keeps us coming back is how simple and hassle-free they make everything. The entire process... See more

Company replied


Company details

  1. Customs Broker

About eezyimport

Written by the company

eezyimport.com



eezyimport’s mission is to provide a digital Supply Chain platform that puts the shippers in the driver’s seat.
We are driven to simplify the Supply Chain process, enhance customer profitability on every shipment, and disable the reliance on multiple mediators.
We are constantly expanding the community of independent shippers and now, our clients who already chose the “eezy way,” are driving demand for future eezyimport applications.


Contact info

4.9

Excellent

TrustScore 5 out of 5

681 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(681)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time user

First time user, I had a mess up on my end, they called and were helpful and refunded my money on my error. Very courteous

23 January 2025
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with EezyImport! The platform is user-friendly, efficient, and remarkably simplifies the import process. Their customer support team was very responsive and knowledgeable, answering all my questions promptly.

I especially appreciated how easy it was to manage documentation and ensure compliance, saving me time and stress. I highly recommend EezyImport to anyone looking for a reliable and hassle-free import solution!

14 January 2025
Rated 4 out of 5 stars

Decent

They are helpful, but they don't fill out any forms for you, you still have to do the work yourself

23 December 2024
Rated 5 out of 5 stars

Great import experience for a great price.

I was originally a little apprehensive to go with an online broker as this was my first time importing a vehicle but the entire experience was great. The broker was quick to answer any questions I had. Everything just went so smoothly. They also had step by step guides for anything major I was required to do. I would definitely recommended eezyimport to anyone looking for help importing anything.

5 December 2024
Rated 5 out of 5 stars

First time importing

First time importing. I may quite a few mistakes but they were quick to help and provide assistance. Had a quick turnaround requirement. They made it a success.

31 December 2024
Rated 5 out of 5 stars

Repeat customer

Easy process, quick and helpful feedback if things are not correct, inexpensive. Website does tend to lock up on certain items and needs to be refreshed, but all the data is saved.

25 December 2024

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