Edinburgh Gin Reviews 765

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and high-quality gin products, often highlighting the wide selection and unique flavors available. The ordering process is frequently described as easy and straightforward, with many appreciating the convenience of online purchasing and the excellent value. Reviewers also commend the fast and reliable delivery service, noting that items arrive well-packaged and often with complimentary gifts, making the overall experience very satisfying. However, some customers experienced issues with delivery, citing delays or missed attempts by the postal service, despite having rescheduled or confirmed delivery times. Additionally, a few people found the engraving on personalized bottles to be too small and difficult to read, which diminished the intended impact of the gift.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the delicious taste and high quality... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the ordering process and the quick... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as delicious and... See more

Service

Clients share positive opinions on service, with many reviewers consistently highlighting the first-class and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so delighted to be able to order online from the Edinburgh gin distillery! The best gin there is and now I can order their whole range directly rather than limited to what’s available locally! I’... See more

Company replied

Rated 5 out of 5 stars

A little taste of Scotland has revived me:-) As a Scot living in London I'm delighted to support the home team as it were. But aside from any national bias, this is just superb gin (I'm old school an... See more

Company replied

Rated 5 out of 5 stars

I loved this item as a gift, my friend was really pleased with it. The engraving was great little addition too since it was a gift. My only comment and it wasn’t Edinburgh Gin fault was that Royal... See more

Company replied

Rated 5 out of 5 stars

Great product (although a free gift which was part of the order was missing) Couldn’t fault customer service- They dealt with the error swiftly and the free gift arrived a few days later. Will de... See more

Company replied


Company details

  1. Distillery
  2. Alcohol Store
  3. Alcoholic Beverage Wholesaler

About Edinburgh Gin

Written by the company

About Edinburgh Gin

Born in 2010, Edinburgh Gin is distilled in the heart of Scotland’s capital city.

We take inspiration from the wonder-filled city that is our name’s sake – a captivating city of contrasts and harmony that blends historic tradition with contemporary creativity, city pride with world citizenship, nature and the urban environment. We began with our Classic, a world class London Dry, which became the foundation for a series of expressions that led the flavoured gin revolution, pushing boundaries and breaking down conventions.

Our gins represent one of the most varied and vibrant range of gins in the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

765 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great products

Great products, packaged well & fairly priced. Would buy direct from here again.

8 November 2025
Edinburgh Gin logo

Reply from Edinburgh Gin

Thank you so much for your lovely words Lou! We’re delighted to hear you enjoyed our products, found them beautifully packaged, and felt they were fairly priced. It means the world to know you’d choose us again, we’ll be ready with more wonder-filled flavours whenever you are!
Wishing you a wonder-filled day! The Edinburgh Gin Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Delivery on time and as expected. The delivery company appeared to be a reputable one

7 November 2025
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Reply from Edinburgh Gin

Thank you so much for sharing your experience Mum of two! We’re thrilled to hear that ordering was a breeze and your delivery arrived right on time, just the way we like it. We work with trusted partners to make sure your gin journey is smooth from start to finish, so it’s wonderful to know that shone through.
Here’s to many more moments filled with the magic of Edinburgh Gin!
Wishing you a wonder-filled day! The Edinburgh Gin Team

Rated 5 out of 5 stars

Love the xmas flavours and online ordering

I am so delighted to be able to order online from the Edinburgh gin distillery! The best gin there is and now I can order their whole range directly rather than limited to what’s available locally! I’ve bought their whole range Black Forest gateau and mulled gin liqueurs from Xmas and they’re delicious! Only problem is, I’m going to have to reorder them because they’re too good and will be gone before the holidays 😂

20 October 2025
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Reply from Edinburgh Gin

Thank you so much for sharing your festive joy with us Sharon! We’re thrilled to hear that our Christmas flavours have brought a little extra sparkle to your celebrations. Black Forest Gateau and Mulled Gin Liqueur are two of our seasonal favourites, and it sounds like you’ve created the perfect winter wonderland at home! We love that you’re enjoying them so much you might need a top-up before the holidays, that’s the kind of merry magic we adore.
Wishing you a wonder filled day! The Edinburgh Gin Team

Rated 5 out of 5 stars

Really easy to navigate site

Really easy to navigate site. Great descriptions of each variety. Easy to order and delivered very quickly. Order came well packaged and I’m absolutely delighted.

11 October 2025
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Reply from Edinburgh Gin

Thank you so much for your kind words!
We’re absolutely delighted to hear you found our site easy to explore and that your order arrived swiftly and safely. Many Thanks, The Edinburgh Gin Team

Rated 5 out of 5 stars

Love these gins

Love these gins. We are long standing fans of Edinburgh Gin, and the Seaside Gin is my favourite gin.
Easy to order, convenient delivery as well do not live in Edinburgh

22 October 2025
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Reply from Edinburgh Gin

Thank you so much for your continued support!
We’re absolutely thrilled to hear you’re long-standing fans, and that Seaside Gin holds the top spot in your heart!
Many Thanks,
The Edinburgh Gin Team

Rated 5 out of 5 stars

A little taste of Scotland has revived…

A little taste of Scotland has revived me:-) As a Scot living in London I'm delighted to support the home team as it were. But aside from any national bias, this is just superb gin (I'm old school and go for the London Dry not the flavoured ones) and as ever, the Red-Cross Parcel arrived the next day. Great service, great booze. I'll be back...

22 October 2025
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Reply from Edinburgh Gin

Thank you so much for your kind words!
We’re absolutely delighted to hear that a little taste of Scotland brought you such joy. It’s wonderful to know our Edinburgh Gin London Dry has found a happy home with you in London, and we’re thrilled you enjoyed the speedy delivery too!
Your support means the world to us, and we’d love to welcome you back to explore more of our range (flavoured or not!) whenever the mood strikes.
Wishing you a wonder filled day!
The Edinburgh Gin Team

Rated 5 out of 5 stars

Christmas ordering in one easy step.

I ordered the Christmas gin with a message engraved on the bottle for my friend. What a brilliant idea, engraving a bottle, she will be so surprised, what a nice keepsake.
Easy to order and a trouble free delivery. Am now waiting for the gin baubles. Well done Edinburgh Gin and thank you.

18 October 2025
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Reply from Edinburgh Gin

What a joy to read your review, thank you ever so much for sharing!
We’re absolutely delighted that you found the ordering process so smooth and that the engraved bottle made for such a special gift. It’s always a pleasure to hear when our little touches bring surprise and delight! We hope your friend treasures it as much as we’ve loved crafting it.
Wishing you a wonder filled day!
The Edinburgh Gin Team

Rated 5 out of 5 stars

Delighted with my purchase!

Ordering from Edinburgh Gin is very straightforward with good clear information on products and prices. Always delicious, arrived very quickly and packaged really well. Will be ordering again soon, many thanks.

16 October 2025
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Reply from Edinburgh Gin

Thank you ever so much for your kind words! We’re absolutely delighted to hear that ordering from Edinburgh Gin was smooth and straightforward, and even more thrilled that your delivery arrived quickly and beautifully packaged.
Wishing you a wonder filled day!
The Edinburgh Gin Team

Rated 5 out of 5 stars

From ordering the product to receiving…

From ordering the product to receiving it without any problems and packaged to protect the bottle alongside the lovely gesture of a free minature alongside your order

9 October 2025
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Reply from Edinburgh Gin

Thank you ever so much for your kind words Allison, we’re absolutely delighted to hear your order arrived safe and sound, and that our little surprise brought a smile to your day!
We always aim to make every delivery feel like a wee celebration, so it’s wonderful to know it was well received.
Wishing you many joyful sips ahead!
The Edinburgh Gin Team

Rated 5 out of 5 stars

DELIVERY AND PRICES SPOT ON

DELIVERY AND PRICES SPOT ON

26 September 2025
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Reply from Edinburgh Gin

Thank you for your 5 stars and review William. We are thrilled you are satisfied with your purchase and our service. Many thanks, The Edinburgh Gin Team.

Rated 5 out of 5 stars

excellent products

Swift despatch excellent products & great offers .

29 September 2025
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Reply from Edinburgh Gin

Thank you so much for your kind words David! We're thrilled you enjoyed our products, speedy delivery, and special offer, it's always a joy to hear.
We hope to welcome you back soon for another splash of botanical brilliance!
Wishing you a wonder-filled day!
The Edinburgh Gin Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery , excellent packaging and no fuss.

25 September 2025
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Reply from Edinburgh Gin

Thank you for taking the time to leave your review and 5 stars Helen! We are thrilled you had a great experience with us! Many Thanks, The Edinburgh Gin Team.

Rated 5 out of 5 stars

excellent service

24 September 2025
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Reply from Edinburgh Gin

Thank you for your 5 stars Stuart! We are delighted you are happy with our service! Wishing you a lovely day, The Edinburgh Gin Team.

Rated 4 out of 5 stars

Great Experience

Visited here recently during August, had a fantastic time and would highly recommend.

8 August 2025
Unprompted review
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Reply from Edinburgh Gin

Thank you for taking the time to leave a review and for your recommendation! The Edinburgh Gin Team.

Rated 5 out of 5 stars

GSuper products with superb customer…

Super products with superb customer service.

9 September 2025
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Reply from Edinburgh Gin

Thank you so much for your glowing review Barry we’re absolutely thrilled to hear you’re enjoying our gin and that our customer service hit the mark too!
It means the world to us to know that both our products and our team brought a little sparkle to your day. We’ll be raising a glass to you from the distillery!
Wishing you a wonder-filled day!
The Edinburgh Gin Team

Rated 5 out of 5 stars

Excellent delivered quick

Excellent delivered quick

22 August 2025
Edinburgh Gin logo

Reply from Edinburgh Gin

Thank you so much for your kind words Paula we’re absolutely delighted to hear your order arrived quickly and that you’re happy with it!
We always aim to deliver a little sparkle with every bottle. If you ever need help choosing your next flavour adventure, we’re just a message away.
Wishing you a wonder-filled day!
The Edinburgh Gin Team

Rated 5 out of 5 stars

Edinburgh Gin just tastes the best

Edinburgh Gin just tastes the best! There are a lot of good gins out there, but for me the flavour balance of Edinburgh gin is just right! Classic!

24 July 2025
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Reply from Edinburgh Gin

Thank you so much for your kind words! We're absolutely delighted to hear that Edinburgh Gin stands out for you among the many great gins out there. That perfect flavour balance is something we take great pride in, so it’s wonderful to know it hits the mark for you.

Kindest regards,
The Edinburgh Gin Team

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