I bought 28 ribbed mugs. I contacted them with images of the scratches and scuffs on 10 of the mugs. Most of these can be felt on the surface of the glass. I contacted customer service with images im... See more
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My first handbag vase didn’t arrive as the delivery company didn’t take enough care I was very upset as I thought that was it there wouldn’t be any more available. Contacted E & W who were extremely h... See more
I ordered 2 sets of glasses from this company. They arrived promptly and were excellent quality at a reasonable cost. One glass had a slight flaw so I emailed the company and they replaced the glas... See more
We absolutely LOVE our selection of jars. Having recently gone plastic free, we needed a stylish solution for collecting and storing pasta/pulses, etc. The shop assistant commented on how beautifu... See more
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Company details
Written by the company
Eden & Willow offers a broad range of home interiors that can turn any home into a show home. And, we are proud to say that we will not be beaten on price. We strive to provide our customers with an excellent service at good prices.
Contact info
United Kingdom
- info@edenandwillow.com
- www.edenandwillow.com
4.4
Excellent
245 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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My item arrived extremely fast which…
My item arrived extremely fast which was impressive
The glass canisters don't stack very well, if you touch even slightly they topple to side, which I am a bit wary of as they are glass
9 June 2019
Unprompted review
Wonderful products and great quality
Wonderful products and great quality.
One item was slightly damaged when delivered, however, a replacement was sent immediately.
8 June 2019
Unprompted review
Excellent products
Very good products in terms of style and quality but email confirmation of the purchase took more than 24h, which made me worried I hadn't completed it.
Products: glass jars with bamboo lids.
7 June 2019
Unprompted review
Brilliant company only just found them…
Brilliant company only just found them and already used them twice, packing is spot on
27 May 2019
Unprompted review
Quick delivery
Quick delivery, email/text updates on delivery. Would definitely use again.
22 May 2019
Unprompted review
Excellent
Fast delivery, reasonable prices and items arrived in perfect condition. Very pleased.
22 May 2019
Unprompted review
I love my candles they smell…
I love my candles they smell amazing!Also the delivery is fast ,very well wrapped and protected ! Really great quality at very good price.
21 May 2019
Unprompted review
Fast delivery ,great communication!my…
Fast delivery ,great communication!my candles are beautiful and smell gorgeous ,they were well and safely packed! Fabulous service !
17 May 2019
Unprompted review
Excellent service.
Excellent service.
Prompt delivery, good quality and value for money
17 May 2019
Unprompted review
Fast delivery and quality of product…
Fast delivery and quality of product was excellent
11 May 2019
Unprompted review
Fab service
Fab service, delivered when it’s was supposed to be. Vase was just as described on the website, I will use again
5 May 2019
Unprompted review
Love love love my earrings!!!
9 April 2019
Unprompted review
Fantastic service
Fantastic service, have already recommended to friends.
4 April 2019
Unprompted review
Reply from Eden & Willow
Dear Jim Smith,
Thank you for your kind feedback.
We are glad that you were satisfied with our service.
We look forward to serving you again soon.
Best Regards
Eden & Willow Customer Service
Recently bought 2 lots of cork lidded…
Recently bought 2 lots of cork lidded storage jars. Disappointed with the spaghetti jar because if you fill it, it won't close so defeats the object and the pair of stacking jars while saves space, the bottom jar is not airtight and I already have thrown nuts away. The rest really happy with.
1 April 2019
Unprompted review
Reply from Eden & Willow
Dear Lesley Parham,
We appreciate your feedback.
Thank you for letting us know about this issue and glad that you like the rest of the order.
If you have any additional questions, you can get back to us at sales@edenandwillow.com or 0330 043 2353 and our service team will be happy to help.
Best Regards
Eden & Willow Customer Service
Excellent bamboo child’s cup.
The company are very efficient and the product is of a high standard.
25 March 2019
Unprompted review
Reply from Eden & Willow
Dear Lyndsay Gray,
Thank you for your kind feedback.
We are delighted to hear that.
We look forward to serving you again soon.
Best Regards
Eden & Willow Customer Service
Delivered on time
Delivered on time. What really impressed was the packaging, so much care and attention given. If they love their product so much, can't go wrong there.
24 March 2019
Unprompted review
Reply from Eden & Willow
Dear Abdul Kamal,
Thank you for taking the time to give us your feedback.
We are happy that you are satisfied and look forward to serving you again soon.
Best Regards
Eden & Willow Customer Service
Great quality
Great quality, value and a super fast delivery. Will definitely buy again.
20 March 2019
Unprompted review
Reply from Eden & Willow
Dear Gosia Manka,
Thank you for taking the time to give us great feedback.
We are happy that you are satisfied and look forward to serving you again soon.
Best Regards
Eden & Willow Customer Service
excellent service
excellent service , arrived very quickly and very pleased with my purchase.
19 March 2019
Unprompted review
Reply from Eden & Willow
Dear Mr Mcdermid,
Thank you for taking the time to give us your excellent feedback.
We look forward to serving you again soon.
Best Regards
Eden & Willow Customer Service
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