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Eckler's Reviews 

1,145
•
TrustScore 4 out of 5

4.1

Vehicles & Transportation
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Review summary

Created with AI, based on recent reviews

Evaluating 186 reviews, reviewers had a great experience with this company. Customers consistently praise the quality and selection of products, especially for classic cars. Many people highlight the helpfulness and knowledge of the staff, who efficiently assist with finding parts and placing orders. Reviewers also appreciate the reasonable pricing and the ease of navigating the website to locate items and complete purchases. However, some customers noted issues with the ordering process, experiencing auto-canceled orders and unexpected delays in shipping or processing. A few other people also felt that some products arrived damaged or were not as described. Additionally, some reviewers mentioned certain items were overpriced compared to other suppliers.

What people talk about most

Product

Reviewers mention positive feedback about product, often praising the quality and selection of parts... See more

Order

Customers had ambiguous experiences with order, with some reporting easy and quick ordering processes, often... See more

Price

Customers consistently note positive experiences with price, often finding what they need at good or... See more

Website

Clients share ambiguous opinions on the website, with many reviewers praising its ease of navigation,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers experiencing fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ecklers has been an amazing parts store and source for my 74 Stingray! I have placed 3 or 4 orders recently and have had no issues searching, finding, or checking out with the items I need for my car.... See more

Rated 5 out of 5 stars

My order came a day earlier than expected. Jan, the customer service tech, was extremely helpful. He helped me order my part over the phone. The part I order fit my car perfectly. I will definitely us... See more

Rated 5 out of 5 stars

Eckler's always has what I need, I have 4 C3's 1978,1981,1982base,and 1982collector edition, and the only thing that they haven't had is a ecm for the 1982 which they don't make anymore. It's great to... See more

Rated 5 out of 5 stars

I came in researching a couple other project items. I ended up purchasing an unrelated item for a different part of my project. The web interface is easy to navigate and the checkout was quick. A ship... See more

Company details

  1. Vehicles & Transportation

Written by the company

Automotive restoration and performance parts.

Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(1,145)

175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Confused with the order

Confused with the order, I was told the item was in stock, and would ship the next day! However I received a text the next day the order would ship in 1 1/2 weeks! And expect longer delivery time! No explanation given! All else seemed cordial and professional!! Sorta disappointed need the radio to finish the project!

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Customer service

I called with a question I got Mike as a representative he was very friendly no attitude very knowledgeable of what I was asking him also have me his personal number so when I order again or have any questions that's customer service

14 July 2025
Unprompted review
Rated 5 out of 5 stars

great sale for the 4th

great sale for the 4th, had a small problem but the staff made all good.!!! super fast shipping to kansas. every time i place a order the staff at "Ecklers" have done a super job of shipping and package the parts. looking forward to dealing with them again.Thanks again.

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Over the phone help

My sales man helped me get the parts I wanted. He called me back when I couldn't find how to put both items in my cart. Also took my payment over the phone. He was very nice and pleasant.

26 June 2025
Unprompted review

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