Lenovo Thinkpad laptop purchased. This came with windows 10 pro, a refurbished model with a touch screen. Very cheap at £132 inc delivery. Unfortunately the windows updates process kept failing. I man... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Back when they were MAINLY/ONLY a PC components company (this changed summer 2025), they had fantastic options. Deals, variety, all the brands (bar Intel GPUs), and pricing to match. Bought a discoun... See more
Item ordered Friday evening. Delivered mid day Monday. I have bought various computer related items over a period of 12 years. All have been top quality. EBuyer sell computer equipment at competiti... See more
I have used Ebuyer for many years, less of late because of advancing years and retirement. It is really good to find they are as excellent as ever. I am delighted to report that you have again suppli... See more
Company details
About Ebuyer (UK) Limited
Written by the company
Ebuyer have been a trusted supplier of computer tech for over twenty years and from our roots in a Sheffield garage have grown to employ 200 people.
We stock thousands of products and guarantee we have that laptop, gaming PC, monitor, or printer you’ve been looking for along with every component you’ll need for upgrading or building a PC.
We pride ourselves on providing great tech at great prices with great service. It’s not just a slogan.
All our products are sourced from the biggest and most trusted brands and our UK based Customer Service Team are always on hand to help. And, to cap it all, our Price Match Promise means we’ll never be beaten on price.
We are accredited partners with HP, Lenovo, Microsoft, and more so you know you’re dealing with one of the UK’s leading tech retailers.
Browse the 17,000 products on our website and choose one of our flexible ways to pay including 0% finance options. And with next day delivery available you can be enjoying your new purchase within 24 hours of ordering.
Contact info
Howden, DN14 7UW, East Yorkshire, United Kingdom
- 0371 521 3300
- reviews@ebuyer.com
- www.ebuyer.com
4.3
Excellent
55K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 10% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I used to buy a lot of componets from…
I used to buy a lot of componets from these guys (CPU/RAM etc...), they were great - now they have no comonents but I can buy a bed.... wow.
3 September 2025
Unprompted review
One life, our world, nobody tells us what to do
Ebuyer asked me to write a review but I don't do unpaid work because I'm not a slave.
5 February 2025
It was easy to register
It was easy to register, the product arrived quite quick and it works just as well as it was described.
An other happy costumer.
28 June 2025
Requested and was approved refund
Requested and was approved refund. RMA 1697953 has been with Ebuyer for over 3 weeks, no follow up, return emails or calls, number rings busy and they’ve changed their portal so my previous order details don’t show nor returns. I’m in limbo and will be seeking fraud refund via my bank
14 July 2025
Great company
Great company, great people - it will be missed. Last order on the 1/8/25 was handled perfectly and efficiently as usual - such an easy to use website and good pricing - all gone ... for hair straighteners???
6 August 2025
Wide range of products on web site
Wide range of products on web site, value for money prices and prompt dispatch.
22 September 2024
Good products at a good price
8 March 2025
Easy purchase, good choices, good delivery.
Laptop was well priced. Plenty of options to choose from on the site and all easily laid out. Delivery was good.
1 December 2024
Excellent Service as Usual
23 August 2025
Unprompted review
Never had a bad experience with Ebuyer
Never had a bad experience with Ebuyer! The same can't be said for plenty of other similar companies so all I can do is recommend them for now!
4 January 2025
Never use this company
Only one star as I can’t leave less
Started it well items arrived
The motherboard was either used or was damaged from manufacturer
Accepted the return then a few days later went into receivership
New firm that has taken over won’t acknowledge they have my parts
Be careful of ever buying them these people
7 July 2025
My 15 yr old ripped off. Monitor not delivered and refund request ignored
My 15 year old son used his birthday money to pay for a computer monitor on 1st August 2025 also paying additional fees for faster delivery(2-3working days). No monitor arrived. He emailed them to be advised there were delays and he would get an update in 48hrs but after no update he requested a full refund. This has been completely ignored no NO response, NO goods delivered and NO Refund... Disgusting way to treat a young customer. I have emailed them myself and if this is not resolved will be reported to the appropriate regulatory body and I shall seek legal advice for which I have cover.
21 August 2025
Unprompted review
I am still waiting on my parcel after…
I am still waiting on my parcel after they closed the doors I ordered on the 5th of August and it was dispatched and that is as far as it got. Ebuyer is now under control of liquidators and I have emailed them for a claim form so I can possibly get my money back. I have so far got no email.
It's a shame as Ebuyer never let me down, even when I spent £2000 pounds to build my own PC. I hope to get a reply from this!
10 August 2025
I've been using Ebuyer for many years…
I've been using Ebuyer for many years for my business as well as personal purchases for computer and spare parts such as hard drive and RAM for our computers and NAS. Unfortunately a few months ago I purchased some drives for our company's NAS and one of the drives was broken. The RMA process was begun and I used the provided courier (DPD) to return the drive.
DPD have lost the item and after several weeks customer services have stopped responding.
28 July 2025
Unprompted review
Can't fault them
Can't fault them. Quick easy transaction, quick delivery, I would recommend 👍
20 July 2025
We order a product and we didn’t…
We order a product and we didn’t receive it we try to contact them multiple times but it feels like they are scammer and we got scammed
17 August 2025
Unprompted review
AVOID NOW IT SUCKS
I previously brought stuff from Ebuyer not anymore the website is now awful gone is the ability to find companents and spec a PC RIP ebuyer like all the place the frasers buy they seem determined to run it into the ground.
17 August 2025
Unprompted review
This company abandoned me after…
This company abandoned me after spending thousands with them by suddenly stopping supplying UK companies based in Northern Ireland. I had to close my company.
24 March 2025
Ebuyer Took money then didnt deliver item!
Ordered a laptop for my daughter on the 8th as shes starting at University next week. On the 11th ebuyer declared they had gone bust so they have taken the money for the laptop but wont give me the laptop, Its criminal that they can do this. I shouldn't have ordered from them in the first place! They didn't even send the laptop out the next day on the 9th well before they declared bankruptcy! That is the last time we order anything off the internet.
2026 update..Sadly my Daughter passed away at Christmas so I never managed to buy her a new laptop after all.
8 August 2025
Unprompted review
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