ebuy24.dk Reviews 4,021

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Nice furniture and excellent quality. The items as I expected them to be, quality wise and good price! However, I didn't give 5 stars, because of the limited options in delivery. Even though I wanted... See more

Company replied

Rated 5 out of 5 stars

The delivery man is so approachable and friendly. Good system on delivering process. Might take some time,but worth waiting for product quality and price. Gave 5stars also for customer service f... See more

Rated 4 out of 5 stars

My order was quickly dispatched as per the expected delivery times, and customer service was very responsive. They helped patiently with queries about a product. One of the packages of my delivery cou... See more

Rated 5 out of 5 stars

We ordered a bathroom cabinet with mirrors, it arrived in a reasonable time. Unfortunately, one of the mirror was damaged under the transport, which we only noticed later, when putting up the... See more

Company replied

Company details

  1. Furniture Store
  2. Interior Designer

Written by the company

Hos os finder du møbler til alle slags behov. Det kunne være spiseborde, spisestuestole, vitrineskabe, skænke, tv møbler og meget mere. Kig ind på vores shop og find den vare du ønsker, vi leverer indenfor få dage, da alle vores varer er på eget lager. Din vare bliver leveret fragtfrit til hele Danmark (undtaget ikke-brofaste øer). Ved spørgsmål kan du kontakte vores kundeservice på telefon 74532238 ma.-to. mellem 09.00 -14.00 og fredag mellem 09.00 -12.30, eller på mail under info@ebuy24.dk, som gerne vil være dig behjælpelig. Vi glæder os til en god handel.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I am very disappointed because they…

I am very disappointed because they always delayed the delivery and after they delivered they delivered it late night about 11:30 pm. That is not normal time.

9 July 2025
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Reply from ebuy24.dk

Hi Cherry,

Thank you for your review – we're truly sorry to hear that your delivery experience did not meet your expectations.

We completely understand that receiving a delivery so late in the evening is far from acceptable, and we want to sincerely apologize once again for that. We had tried to reschedule the delivery to a day that would suit you better, at your request, but unfortunately, the delivery ended up being much later in the evening than it should have been. This is not the standard we aim for, and we’ve addressed the issue with the delivery company.

We really appreciate your feedback, and we hope you are happy with your furniture despite the inconvenience.

Kind regards,
Marlies - Ebuy24

Rated 4 out of 5 stars

Nice furniture and excellent quality

Nice furniture and excellent quality. The items as I expected them to be, quality wise and good price! However, I didn't give 5 stars, because of the limited options in delivery. Even though I wanted to pay for extra service to carry out the furniture to my apartment, the option wasn't there. They deliver only to the "curve" or "door." I ended up carrying heavy furniture alone to my apartment. Would be nice to offer flexibility in the delivery.

11 December 2024
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Reply from ebuy24.dk

Hi Adam,

Thanks for your review. Nice to hear, that you are satisfied with your product. Yes, indeed we deliver only standard delivery at the moment, we hope that you got the furniture into your house and everything is fine.

Kind regards

Daniel - ebuy24

Rated 5 out of 5 stars

Det var let at handle og mine vare kom…

Det var let at handle og mine vare kom til tiden. God information under vejs.

14 June 2024
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Reply from ebuy24.dk

Hej Karen,

Tusind tak for din anmeldelse. Vi er glade for at høre, at købet hos os har levet mere end op til dine forventninger. Besøg os gerne igen en anden gang :-) Rigtig god dag til dig.

Venlig hilsen
Marlies - Ebuy24

Rated 5 out of 5 stars

Bought a couch and I couldn’t be…

Bought a couch and I couldn’t be happier. Delivery time is was amazing and also the quality!

4 June 2024
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Reply from ebuy24.dk

Hej Theresa,

Thank you for your ⭐️⭐️⭐️⭐️⭐️ review! We are happy to hear you are satisfied with your furniture.

We wish you a nice day!

Kind regards,
Marlies - Ebuy24

Rated 5 out of 5 stars

Det hele var perfekt

Alt var bare i orden. Intet at klage over.

24 April 2024
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Reply from ebuy24.dk

Hej Susanne,

Tusind tak for din anmeldelse! Vi sætter pris på din feedback og naturligvis også de 5 ⭐️⭐️⭐️⭐️⭐️ Vi håber, at vi ses igen i vores shop.

Venlig hilsen
Marlies - Ebuy24

Rated 4 out of 5 stars

Super price-value combo, minor damages on the textile surfaces.

Great and fast service, reasonable prices, though I have found signs of small damages (as well as repairs) on both the inner and outer textile surfaces. Still, 100% would recommend, great values for that price!

17 April 2024
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Reply from ebuy24.dk

Hej RJ,

Thank you for your amazing review! We're glad to hear that you found our service great and fast, and our prices reasonable. We sincerely apologize for any signs of small damages you found on both the inner and outer textile surfaces. You're welcome to contact our customer service and send in some pictures. We strive to ensure the highest quality in our products, and we'll take your feedback seriously to improve our processes.

Despite this, we're delighted that you still recommend us.

Have a nice day!

Kind regards,
Marlies - Ebuy24

Rated 4 out of 5 stars

God service

31 January 2024
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Reply from ebuy24.dk

Hej Anita,

Mange tak for din anmeldelse! Vi sætter pris på din feedback og naturligvis også de 4 ⭐️⭐️⭐️⭐️

Venlig hilsen
Marlies - Ebuy24

Rated 5 out of 5 stars

Great customer support!

We ordered a bathroom cabinet with mirrors, it arrived in a reasonable time. Unfortunately, one of the mirror was damaged under the transport, which we only noticed later, when putting up the cabinet.
The customer support was quick to respond, and eager to help, and a replacement was sent.

The quality is good, and the cabinet was easy to assemble. It looks great in our bathroom.

I highly recommend the company and the product.

One thing to consider:
we didn't get a tracking number, so we were not sure when to expect the delivery, but I'm sure one can ask for it.

3 August 2023
Unprompted review
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Reply from ebuy24.dk

Dear Woj,

We are absolutely thrilled and deeply appreciative of the extensive feedback you've kindly shared with us, and with our wonderful community of customers.

At the heart of our company, we take immense pride in our diverse range of products. Additionally, our dedicated team is committed to ensuring that every order's journey, from us to homes across the country and Europe, is seamless and satisfactory.

Your incredibly positive feedback is a true testament to our ongoing efforts, and we genuinely thank you for it. We look forward to the opportunity of welcoming you back as a valued customer in the future.

⭐️⭐️⭐️⭐️⭐️

Kind Regards
Jesper - Ebuy24

Rated 4 out of 5 stars

Timing is Everything

Alt var i orden.

18 July 2023
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Reply from ebuy24.dk

Hej Jytte.

Alt ved din anmeldelse er bestemt også iorden, vi takker mange gange og så håber vi at vi næste gang kan få presset den sidste stjerne ud af dig og give dig en 5 ⭐️⭐️⭐️⭐️⭐️ oplevelse.

Venlig Hilsen
Jesper - Ebuy24

Rated 4 out of 5 stars

I liked my ordered stuff

I liked my ordered stuff, they are exactly how they look on website. I received my packages separately, which was a bit confusing at first. All in all I appreciated my purchase and could recommend ebuy24 to my network.

21 February 2023
Rated 5 out of 5 stars

Fin levering

19 January 2023
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Reply from ebuy24.dk

Hej Mette.

Fin lille portion feedback - vi deler den med vores transportør og takker mange gange for de fine 5 ⭐️⭐️⭐️⭐️⭐️

Venlig Hilsen
Jesper - Ebuy24

Rated 5 out of 5 stars

Amazing service and even better…

Amazing service and even better delivery.
Even the delivery company they use is great. Super helpful driver, his name is Amar. His availability in helping me made the difference. Well done Amar

26 September 2022
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Reply from ebuy24.dk

Hi Paula.

Amazing review and we'd like to thank you for the 5 ⭐️⭐️⭐️⭐️⭐️

I will take the liberty and time to pass on your reveiw to our transport company - and hopefully the kind words will find Amar also 🚚😊

Kind regards
Jesper - Ebuy24.dk

Rated 5 out of 5 stars

Everythings great :)

16 September 2022
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Reply from ebuy24.dk

Hi Lutka.

Everything including your review is great, so we humbly thank you for your short, but sharp feedback and ofc your 5 ⭐️⭐️⭐️⭐️⭐️

Take care 😁

Kind regards
Jesper - Ebuy24.dk

Rated 1 out of 5 stars

A bad quality and even worst costumer…

A bad quality and even worst costumer service. They said to send me a new product because of damage and I've been waiting for 6 months and contacted them. The product is out of production now so they can't offer anything instead, so I paid 2500 to have a damaged table.

15 August 2022
Unprompted review
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Reply from ebuy24.dk

Hi Ivana.

The table you bought had some issues after 1.5+ years use. You contact us about it and we offer a compensation or a new table top.

That table top got lost in transport, without us knowing it, and when you contact us, 6- months later to ask about where it is, it's gone out of production.

We then doubled our offer of compensation 😊

Kind regards.
Jesper - Ebuy24.dk




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