Ebookers Reviews 

Booking was confirmed immediate - trustful and reliable.

Had a phone contact which was open and friedly and provided all required information.

Excellent service and over my expectation

Easy to use site. Easy to book. Many flights available.

An English interface is expected

My plan as well that of family trip was able to materialise with your competetive pricing! And its my first experience!

I didn't get any error message when I booked the room for the first time.
For this reason I didn't get the confirmation of my booking and I booked another time.
So I paid for 2 rooms and I was not refunded for the second room I didn't use.
I also spent 40 dollars trying to contact you to fix this issue.
Never again!

***** HIT*****

Unlike other websites that charge ridiculous processing fee, credit card fee, I paid exactly what the search result was at ebookers.de.

I like the three day +/- search, also the flight can be flexible.

Tried to make change to my booking and agent claimed they couldn't do that.

I was looking for a hotel that does not look and feel like its a big chain, I wanted something cosy, close to the beach where you want to snuggle up in huge chair with a cup of tea while the storm is going on outside. This is exactly what I found here and I was so happy about it! The room I had was simple but it was clean and neat and had everything I needed. The hotel itself and the people who work there are simply lovely! I will most definately come back!

👍 excellent booking service, the very best!

I booked a premium car with Budget through EBookers. On my reservation confirmation (hence contract) with EBookers it was mentioned that I had to present ONE valid credit card to the rental company at reception of the car (for payment and guarantee deposit). At the Budget desk the receptionist requested not ONE credit card but TWO! When referring her to the condition that I had in my contract (only one credit card) she refused to give me the car. My points are: #1: If two credit cards are needed, fine with me, but EBookers should mention it in its contract with me as well to avoid these kind of surprises. #2 Budget Holland (hence AVIS) did not honor a valid contract with me (through EBookers) pretending they don't care what EBookers had contractually agreed with me, because what matters are the AVIS conditions. In my opinion, EBookers should take contact with Budget and sort this ASAP because this is not a proper customer oriented attitude from AVIS-BUDGET in regard to customers who have chosen to use EBookers as intermediate.

The price for the property was very good and the booking went smoothly.

everything ok, informations good, i cont knoe what u can do better, thanks

I accidentally made my booking on June 1 in stead of 1 July, contacted ebookers to adjust the date. They replied that this was only possible if the hotel would accept this, so I contacted the hotel. The nice people of the hotel agreed, they even contacted ebookers to change the date on the voucher, but after this no reply anymore from ebookers, not to the hotel, not to myself. Greedy company, avoid.

Overall Ebookers was the easiest site to book flights with. However after choosing Ryanair as there flights where so cheap, it didn't turn out that way. The cost of transfers from Dusseldorf to Cologne hiked up the cost considerably.
Had I looked at the German company before booking I would have seen the train transfers where included and for peace of mind booked through them

I received good customer Service...

The plane ticket I reserved on ebookers.de was cancelled four different times because they couldn't confirm the flight connections (please note, that I changed the return date almost every time, thinking that it would make a difference... it didn't!). When I contacted ebookers.de to clarify another important issue, ebookers took two full weeks to finally respond.

Very user friendly website with no hidden costs. Very easy to navigate. I like the additional multi-city booking option.