Booked hotel for a week which was significantly cheaper than other websites which made me a bit hesitant. The confirmation email came through quickly and contained contact information for hotel. B... See more
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See what reviewers are saying
The booking process was very easy, booked a hotel in London for Feb. 2017, just a little concerned about confirmation E-mail which states if you encounter any problems at check in to phone a certain n... See more
Good and spacious rooms... Clean bathroom... And quiet apartment...in AL barsha Value for money... Got underground parking... Staffs are helpful and makes u feel home. Enuf eatout nearby. Masjid... See more
Everything went smoothly and was really delightful as the Frontdesk Receptionist was really friendly and thoughtful. Floaters are also thoughtful as kept us entertained while waiting in queue. Breakfa... See more
Company details
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You can find hotels, bed-and-breakfasts, guesthouses, apartments, hostels, resorts, spas and more all in one search. Using our smart filters, sorts and detailed maps, city-focused blog posts and event listings, you’ll find it very easy to find exactly what you’re looking for fast! Over 10 million nights are booked with us. We value your opinion and are always available for help, questions or feedback. We offer 24/7 Customer Care support.
Contact info
Weteringschans 109, 1017 SB, Amsterdam
- resolutions@easytobook.com
- www.easytobook.com
4.6
Excellent
12K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The name says it all
Not that easy to find but it was so simple I felt that I had to email the hotel to check my reservation. Great value. Good simple efficient service. Will use again.
10 October 2016
Unprompted review
very good $ esay
9 October 2016
Unprompted review
Great place to book vacation
Everything worked out and customer service was great!
8 October 2016
Unprompted review
Everything went smoothly at registration.
All was prepaid. Just took booking page with me at registration.
7 October 2016
Unprompted review
It was not easy and tok a lot time
Hard to find the rigth hotell and the payment was not satisfying.
7 October 2016
Unprompted review
Reply from Easytobook
Dear Clas Eriksson,
Greetings from Easytobook.com and thank you for your review.
We always strive to provide the best possible products and services, and will take your comments on board in our efforts to strengthen the products we provide.
If you require further explanation or assistance, please do not hesitate to contact our customer service team at customercare@easytobook.com.
Best Regards,
The Easytobook Team
booking with you high confidence .
hotel reservation procedures fast action .
6 October 2016
Unprompted review
Excellent
Provably the easiest booking I've ever done; also the price was the best available.
Strongly recommended
4 October 2016
Unprompted review
book it
First time I booked with easy to book, and it was perfect, got the room $40 less and I got the last room when I registered!!! Well worth it
2 October 2016
Unprompted review
First time user....
first time user, waiting to see if the results live up to expectations. Site easy to use.
29 September 2016
Unprompted review
Metro marlow sydney central hotel doesnt even have the reservation i made for 4 nights even though i have alrd paid SGD $1211
Metro marlow sydney central hotel doesnt even have the reservation i made for 4 nights this coming Nov, oveven though i have alrd paid SGD $1211 by credit card.
How come? Am i being cheated for this hotel voucher which I purchased online?
They better be contacting me to give me full explanation about this
28 September 2016
Unprompted review
Reply from Easytobook
Dear You Ziling pudjirojati yusuf,
Greetings from Easytobook.com and thank you for your review.
Please be assured that if you have received your hotel voucher from EasyToBook.com your booking has been confirmed and guaranteed under our global business partner’s allotments.
Approximately 2-3 days before a guest’s arrival date the name list will be sent to the hotel. This is done to avoid any confusion when checking in as the wholesale agent receives ongoing name changes to their allotments.
If you would like to contact the hotel to arrange transfers, etc., please inform us via email and we will request our business partner to forward your booking details to the hotel immediately. Once we receive a reply that this has been completed, we will advise you via email. This information can be found under FAQ (http://www.easytobook.com/network/faq.htm#17)
However, we will pass your issue to our customer service team to update you regarding the hotel internal confirmation number. Please kindly note that if you require any immediate assistance or explanation, you can contact our customer service team at customercare@easytobook.com
Best Regards,
The Easytobook Team
Amazing booking experience!
Had to add some days to my reservation. My experience was quick, fast, and really convenient!
27 September 2016
Unprompted review
Accomodation availability not up to date
Accommodation that was shown on your booking site was not actually available anymore. We made and paid the booking pn your site. When confirming with the hotel we were informed that they were fully booked. Were subsequently put in a small room very inferior to the one we had made the booking on. We requested a refund for the second night, after spending the first night there.
You will need to find a way to have updated availability before any bookings are accepted.
27 September 2016
Unprompted review
Reply from Easytobook
Dear Irene Blignaut,
Greetings from Easytobook.com and thank you for your review.
We sincerely apologize for the distress caused to you upon your arrival at the hotel, however had you contacted us when you first encountered the problems with the hotel, we would have had the opportunity to discuss your issues with them directly, to ensure that this would be rectified during your stay and not post travel.
From reviewing your booking, we found that your room was 100% confirmed under these pre –purchased room allotments, which is the reason why you had received the confirmation voucher from us. Furthermore, we had received no information from them that would make us believe that there would be any problem with the confirmation we had received, nor that you would have any trouble upon your arrival.
However, we have contacted our business partner and they investigated with the hotel to attain one night refund for you. Our customer service team will contact via email for further information.
Once again, we apologize for any inconvenience caused and you will be in contact shortly.
Best Regards,
The Easytobook.com
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