EasyLunettes Reviews 

4,761
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Awesome sports frame, outstanding prescription quality lenses, made mostly for cycling, motorcycle sports, during the night/ fall/ winter/early spring or when no/ less sunshine outside/ indoors, fits... See more

Rated 5 out of 5 stars

They were better than expected. Superb and good quality. I got a good discount and the carrera glasses cane with a hard case. Great customer service and prompt reply! 100% recommended.

Rated 5 out of 5 stars

I have been buying glasses from this site for many years and have always been impressed by their service and quality of their products. My main motivation originally was price, as glasses, especially... See more

Rated 3 out of 5 stars

I bought a pair of glasses which within a short time frame oxidised behind the plastic around the nose and behind the ears. I reached out to the company only to be told to next time buy glasses tha... See more

Company replied

Company details

  1. Contact Lenses Supplier
  2. Eye Care Center
  3. Fashion Accessories Store
  4. Glasses Store
  5. Optician
  6. Sunglasses Store

Information provided by various external sources

Depuis 2006, EasyLunettes est un leader sur le marché de l'optique en ligne. Avec la plus grande sélection de lunettes de soleil, de lunettes de vue et de lentilles de contact, EasyLunettes fournit des lunettes à des milliers de clients satisfaits.

Bienvenue chez

Written by the company

Plus de 180 grandes marques
Chez Easylunettes, nous offrons le plus large choix de lunettes en ligne avec plus de 80 000 produits et 180 marques. Trouver la paire de lunettes de soleil, de vue ou les lentilles de contact qui vous vont le mieux et économisez grâce à nos prix imbattables !
Partagez votre avis sur Truspilot, et tentez de gagner notre concours du mois !
Easylunettes.fr offre une paire de lunettes de soleil à l'auteur d'un des commentaires du mois ! Donnez nous votre avis, et nous faisons le reste. Ce mois-ci, tentez de gagner une paire de lunettes de soleil Carrera CHAMPION !
Livraison rapide et gratuite
Easylunettes offre une livraison gratuite et rapide dans le monde entier sur l’ensemble des modèles de lunettes de soleil, de vue et de lentilles de contact. Recevez aisément votre paire de lunettes à la maison sans suppléments.
100 jours pour être satisfait ou remboursé
Si vous n’êtes pas satisfait de votre nouvelle paire de lunettes, ce n’est pas un souci grâce à notre politique de 100 jours, satisfait ou remboursé. Nous renvoyer votre paire de lunettes est simple et facile, et vous avez jusqu’à 100 jours pour prendre votre décision. Avec Easylunettes, acheter en ligne est sans risque grâce à notre politique de renvoi des commandes et notre garantie de remboursement.
24 mois de garantie
Chez Easylunettes, nous garantissons une qualité exceptionnelle sur l’ensemble de nos produits et nous offrons une garantie 2 ans afin que nos clients soient toujours dotés des meilleurs lunettes de soleil et de vue. Notre garantie exclusive couvre l’ensemble des défauts de fabrication de nos fournisseurs sur les lunettes de soleil et de vue dans tous les cas. Pour les lentilles de contact, nous offrons 3 mois de garantie.
Un service client performant
Pour toute question et demande, notre service client est toujours disponible pour vous aider. Il suffit de nous envoyer un mail et vous recevrez une réponse dans les 24 heures. Si vous avez besoin d’aide pour choisir un modèle ou que avez une question sur un produit, n’hésitez pas à contacter le service client, il sera ravi de pouvoir vous venir en aide. La satisfaction de notre client est notre priorité.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(4,761)

539 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Im very impressed with the quality of service

Im very impressed with the quality of service and speed of delivery , the product was shipped from HK, I received it in a week and half after placing my order given that it was new years, its very quick shipping to Canada. Luckily the Diesel glasses fit me well, Im not sure how the return policy works, but for sure these are original, I read on certain forums otherwise, Im happy with my purchase. The customer service is also quick to respond, overall 5 stars

23 January 2021
Rated 4 out of 5 stars

Great Customer Service and Product

Overall it was easy enough to find frames that I liked. My first two choices were out of stock and discontinued. It would be nice if they just removed those as this is the only reason that I'm not giving a 5/5. I was charged for them and then refunded in a timely manner. I recommend that you select frames that are in stock if you want a seamless process.

Customer service was great and I did not have to give them a bunch of info in order for them to look up my account. I wish my ISP/Cable/Cell providers were this efficient! The frames themselves are great! They're exactly what I expected and great quality. I was worried about counterfeit products but these are as genuine as any I've bought from brick and mortar shops. I guess you never really know unless they fall apart on you.

21 January 2021
Rated 4 out of 5 stars

Great quality for the price

These glasses are great! my face is a little round and it looks really good. It is true to size and lightweight. The quality of the lences is really good

Great for the price! And i had a promo code which was nice

The reason why i'm giving it only 4 stars is that i wasn't able to see the glasses on my own face when i bought it online (like i could with other models of glasses were i would take a video of my face and i would see a preview)

20 January 2021
Rated 5 out of 5 stars

Superb......

I purchase gucci eyeglasses and I m fully satisfied .
From purchase, quality till intime delivery....all gr8....
Thanx

19 January 2021
Rated 5 out of 5 stars

Good Service

They did a good job converting the Sunglasses glasses to have prescription lenses.
I was also sent the original lenses incase I ever wanted to swop them back out.

19 January 2021
Rated 5 out of 5 stars

Happy customer

Very happy with my purchase. The shopping experience was smooth, my order came quick and it was exactly how I expected it to be. Highly recommended!

19 January 2021
Rated 5 out of 5 stars

Excellent. Recommended

I am very satisfied
Excellent price-quality ratio
Agility in service
The process for ordering is quite simple
Notifications allow you to follow the status of the order from A to Z

The only thing was the Fedex service. They took more time to deliver my item than the company to receive the order and prepare my glasses.

19 January 2021
Rated 3 out of 5 stars

Slow shipping but great product

It was good service, took more time to get here in comparison with previous companies that I have used. However, once I had the product in my hand I was very impressed for the price. A marginal improvement with shipping would push me to a 5 star review.

19 January 2021
EasyLunettes logo

Reply from EasyLunettes

Hi Nick,

Thank you for your feedback, we strive to provide the best experience we can for our customers.

We take our customers’ feedback very seriously so I will be contacting you shortly to help resolve this issue.

Sincerely,

Lauren

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look