Easierprint Reviews 

20
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Trading as Fast Banners.uk. Do not use this company. Item arrives late, different to ordered and Matthew Howman (Director) does not respond to any emails or calls. As he is too busy writing his own po... See more

Rated 1 out of 5 stars

Ordered a flag shortly before Covid-19 crisis hit the UK. 3 months later still waiting for the flag, companies website shows it is still in operation and taking orders, several phone calls only to be... See more

Rated 5 out of 5 stars

Placed loads of orders over the years for various banners and signs. We've never had a problem with anything!

Rated 1 out of 5 stars

Shocking service, Product isnt fit for purpose and when I tried to sort out the problem (whilst in the rain in a field) I got a poor response and immediately after that my emails have being ignored..... See more

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2.3

Poor

TrustScore 2.5 out of 5

20 reviews

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2.3

All reviews

(20)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect!

Placed loads of orders over the years for various banners and signs. We've never had a problem with anything!

9 November 2021
Unprompted review
Rated 1 out of 5 stars

Trading as Fast Banners.uk

Trading as Fast Banners.uk. Do not use this company. Item arrives late, different to ordered and Matthew Howman (Director) does not respond to any emails or calls. As he is too busy writing his own positive reviews! see below his positive review of this company weird.

20 September 2021
Unprompted review
Rated 1 out of 5 stars

AWFUL AWFUL AWFUL Company!

AWFUL AWFUL AWFUL Company!

Total thieves and they have now been reported to Trading Standards and I have been assured that they will be investigated!

Please take time to read all of the other HORRIBLE reviews of this COWBOY OPERATION and DO NOT ORDER FROM THEM under any circumstances!

20 April 2021
Unprompted review
Rated 1 out of 5 stars

This is by FAR the WORST COMPANY I have…

This is by FAR the WORST COMPANY I have ever dealt with! We are a small, independent business - hit hard by the pandemic - who placed an order on the 4th January 2021 - were promised a fast turnaround - and the manner in which we were treated was ABSOLUTELY atrocious!

This company advertised that they were OPENED throughout the pandemic and even sent Artwork through for approval and then fell silent. Didn't answer the phone, didn't reply to emails - didn't even reply some 6 weeks later when we attempted to track our order! They accepted the order and payment and then did NOTHING to fulfil; the ORDER.

The Director, MATTHEW LIES! I was told by email he was tracking our order with a COURIER - LIES and more LIES!

I have reported them to TRADING STANDARDS but I wish I wish, I had read all the other Reviews here and in other places online that CLEARLY SAY - DON'T USE THIS COMPANY!!

So take our advice (It's April and we've on;py now had a refund - and that was from our BANK as these guys couldn't even be bothered to reply to any correspondence or phone calls!) - DO NOT USE THEM UNDER ANY CIRCUMSTANCES!

20 April 2021
Unprompted review
Rated 1 out of 5 stars

Thieves!! Stole £1200 from me!

Thieves!!! This company took over £1200 from me and have ignored me since! They won't refund or give me the products I paid for. They ignored me for months until I asked about a new order and they replied straight away but started ignoring again once they realised it was me and they owed me money. Literally just stole from me! I was a loyal customer for years! I was dealing with Evey and Matthew. Horrified people could do this!

13 April 2021
Unprompted review
Rated 1 out of 5 stars

STAY AWAY

STAY AWAY. AVOID. DO NOT GIVE THIS COMPANY YOUR MONEY. Owe me over £500 and despite 5 emails and countless calls (constantly engaged) no response. I am now reporting to Trading Standards and will seek my refund through the court.

1 December 2020
Unprompted review
Rated 1 out of 5 stars

Terrible Company - Avoid!

Ordered a flag shortly before Covid-19 crisis hit the UK. 3 months later still waiting for the flag, companies website shows it is still in operation and taking orders, several phone calls only to be told it had been sent by courier and they would follow up but they were unable to provide courier details or tracking information. Several more weeks passed and despite being promised a call back it never came. Ended up doing a charge back via the bank which thankfully was accepted. Shame on this company for happily taking money from a charity then failing to provide items ordered and paid for.

11 July 2020
Unprompted review
Rated 1 out of 5 stars

Some people shouldn’t be in business

On the website says a few days for a draft few days to print few days to deliver over 7 weeks and still not arrived poor customer service you only need to see the other reviews I’m be ashamed to own a company like this

1 July 2020
Unprompted review
Rated 1 out of 5 stars

I had a vinyl sheet printed from this…

I had a vinyl sheet printed from this company and it had a small tear in it. I called customer services for a re-print, eventually got through and a re-print was agreed. Ignored all further correspondence from this point. I ordered end of March and at mid May still don't have an undamaged product.

This company does not respond to emails or telephone calls. Would avoid.

18 May 2020
Unprompted review
Rated 1 out of 5 stars

Shocking service: avoid at all cost

Shocking service, Product isnt fit for purpose and when I tried to sort out the problem (whilst in the rain in a field) I got a poor response and immediately after that my emails have being ignored.. The customer care I have received is as bad as I've ever experienced. Matthew you should be ashamed of yourself....

16 August 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

UPDATE ON THIS SITUATION

1. I received a reply from Customer Support, reiterating that the item had been despatched and a delivery attempted whilst I was not there. Untrue. I have no video evidence of this.
2. As I placed this order at the beginning of July, and heard nothing from them, I wrote to them on 26th July by e mail and waited a week with no response.
3. I then 'phoned one of the directors, Matthew Howman, and he assured me that the product would be 're-delivered' once it 'returned to the factory'. This was a week ago. Nothing has arrived.
4. Upon attempting to speak to them by 'phone, the call was directed to a supposed receptionist at the Head Office of the landlord (same building....) who was taking complaints and passing messages on. He seemed to find my complaint quite amusing.
5. If, as the reply from the Customer Support of today's date is to be believed, and the payment card was not processed correctly over 3 weeks ago, why have they not attempted to contact me prior to my complaint, in order to rectify the situation and receive payment?
6. Finally, becoming more and more cynical of this company's professionalism and integrity, I believe the reply from Customer Support was, as with another reply I noted on Trustpilot from another disenchanted customer, an attempt to mitigate any damage to their reputation by publishing facts that were blatantly untrue. I would have appreciated a 'phone call to my mobile (they have my number) or an e mail to me (they have my e mail address) to address their shortcomings. Instead of which, the continuing nonsense of 'you said, we said' is irritating in the extreme.
7. I will wait and see if the product actually arrives, and will update my review accordingly. Over to you, Matthew Howman.

DO NOT USE THIS COMPANY. They take your money, do not deliver the product and lie to you that it was delivered (not true as I have a video doorbell). When I told him this, Matthew then said that the courier often does not leave a card..... More lies. He then said that the product had been returned to the factory, and he would make sure it was sent out again. Another lie. That was over a week ago. When I tried to ring today, they told me the phones were down, and that I was speaking with someone from an adjoining office! No one has got back to me.
I am still waiting for my product, and have told them today that I am going to report them to Trading Standards.
I WOULD SUGGEST YOU USE ANOTHER COMPANY WHO SHOULD BE MORE RELIABLE THAN THIS ONE. IT SHOULD BE CLOSED DOWN.

7 August 2019
Unprompted review
Easierprint logo

Reply from Easierprint

Hi Barbara

As discussed previously the couriers did try to deliver your order but you were not home at the time - We have received this back and have sent it out again for you as promised. Please could you contact us when convenient as the payment details you gave us would not go through however we did send out the item in good faith.

Kind regards
Customer Support

Rated 1 out of 5 stars

NO PRODUCT, NO REFUND

NO PRODUCT, NO REFUND. DO NOT USE THIS COMPANY. Placed an order in May and received incorrect product. Placed repeat order in June and have still not received the goods. I have spoken to Matthew numerous times and he has constantly provided terrible customer service and lied to me. Said he would refund and I have not received this.

7 August 2019
Unprompted review
Easierprint logo

Reply from Easierprint

Hi Lee

I will contact you regarding your refund tomorrow (Thursday 8th) - We have had a fraud issue on our account and your refund is being held at the moment - I will give you a call to resolve it.

Kind regards
Customer Service

Rated 1 out of 5 stars

Very poor customer service

Very poor customer service.
Made an order 2 months ago which was then cancelled and a refund supposedly actioned. No response since then despite numerous emails.
NOT recommended.

24 July 2019
Unprompted review
Easierprint logo

Reply from Easierprint

Hi Ann,

I cannot find any emails from yourself on our system - if you could give us a call on 01842 821444 and if possible have your order number we would be happy to resolve this for you.

Rated 5 out of 5 stars

EasierPrint is such a find

EasierPrint is such a find. We've used them twice now; first for a standard PVC banner, which was printed and delivered in record time for a very reasonable price and looked so good, we decided to give them another go when we needed a roll out banner.

They surpassed our expectations again. They obviously worked hard to push through the order before the weekend that we needed. They sent emails to tell us when to expect delivery (down to within two hours accuracy) and it arrived on time and looking amazing.

They are becoming our go to printers.

28 June 2019
Unprompted review
Rated 5 out of 5 stars

Top Quality

I have been using easierprint for my banners for 3 years and will happily recommend to anyone

1 March 2012
Unprompted review
Rated 5 out of 5 stars

5stars

Thank you thank you thank you the banners arrived on Friday for my show on saturday, I promise to give you more time in future

8 February 2012
Unprompted review

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